Priceline disappointment. Don't get burned often, but when I do, ouch. Was disappointed when the name was revealed and the hotel never surpassed my low expectations of a 2 night stay.
At check in the worker commented "wow, you got this cheap". I had never known staff to be aware of my payment for the room as it is always prepaid. My request was to have a room opposite the highway- my mistake. This lead to an "upgrade" with a whirlpool. This "upgrade" was around the corner from the lobby. As she commented on my cheap price and the "upgrade" I decided to suck it up and take the room. Wrong move. When entering, overcome with smell of chlorine. Bathroom floor not clean. Carpet could have used vacuuming as old snacks stuck to my socks. Our room had a view with a large window to indoor pool- no kidding. Not fun to listen to and to watch everyone splash around from our room. Pool in use at 11:15 pm. call to front desk as we were trying to sleep. "We'll take care of it" (Pool closed at 10 pm) Call down 20 minutes later as people still having a pool party and then said again they would take care of it.
Shower with a leak in the top that sprays out whenever the shower is in use and sprays throughout the bathroom and floor. Obvious that this is an old problem based on the moisture in the bathroom.
Breakfast consisted of a variety of foods. One gentleman walked over to a garbage can and spit out spoiled milk. His wife told a worker about it who said "That happened to me too". She apologized and empty out the old cartons. I was sick to my stomach at the sight of this and didn't finish my breakfast or care to eat there the next day.
No housekeeping the next day. Front desk apologized at 3 pm and took responsibility. Said she forgot to change the room as an upgrade and we were considered no show with the room vacant. She said she would take care of it. At 4:45 nothing done. Asked and received more towels.
Guy on bike loitering around our car in the parking lot around 6:45. Side entrance propped with a rock. Smelled like smoke in our room in the evening.
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- Also Known As:
- Comfort Suites At Harbison Hotel Columbia
- Comfort Suites Columbia
- Columbia Comfort Suites