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Comfort Suites at Harbison: Traveler Reviews

3.0 of 5
750 Saturn Pkwy @ Harbison Blvd (Exit 103), Columbia, SC 29212
Hotel amenities
Comfort Suites at Harbison
Ranked #46 of 92 hotels in Columbia
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43 reviews from our community

    Trip type
Traveler rating
    19
    12
    3
    4
    5
Date Rating
Georgetown, South Carolina
1 review
1 helpful vote 1 helpful vote
“poor customer service”
2 of 5 stars Reviewed August 20, 2012

this was the worst hotel stay i've had with my wife and child. the front desk staff couldn't find our reservation when we first arrived. throughout the day our visit was constantly interrupted by drunk military personnel...when we complained to the front desk we were told that it would be fine and that we were perfectly safe, the problem was never addressed. We finally left at 10:30pm for another hotel after the front desk [person was disrespectful to my wife. Tried for several days to get in contact with GM and totally got the run around....Awesome customer service, i think not.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Levi S about Comfort Suites at Harbison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie R, General Manager at Comfort Suites at Harbison, responded to this review
August 21, 2012
I would like to take the time to apologize for the issues you had during your stay at our hotel. We try our best to make each guest's stay pleasant and enjoyable, and I am sorry that you felt disrespected. I can assure you that your issues have been addressed, and I hope you can try us again the next time you are in the area.
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Fabulous stay!”
5 of 5 stars Reviewed July 22, 2012 via mobile

Loved my stay there! The bathrooms were spotless! The room was very large and well furnished. Carpet was clean and looked fairly new. The mattress was average but the sheets smelled powder fresh. The breakfast was slightly above the usual continental breakfast and includes biscuits, eggs, sausage gravy, bagels, muffins, regular and strawberry waffles, fruit and yogurts. The only negative I can think of was that late checkout was only a thirtry minute extension from normal checkout. But overall, two thumbs up!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ClassyNJazzy about Comfort Suites at Harbison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clemson, South Carolina, United States
1 review
“Best affordable hotel in Columbia”
5 of 5 stars Reviewed July 22, 2012

I stayed for one night in July 2012. The suites are large, and the king bed was positively luxurious. The bathrooms are very clean with plenty of towels. When I checked in, the staff at the desk was very friendly and assured me if there was anything else I needed, they would be happy to assist. I visit Columbia every two weeks to see my husband who is in AIT at Fort Jackson. I've stayed in 4 other hotels here, and this is by far the very best. It's a little further from the base but the improvement in quality makes it well worth the couple extra miles. I will definitely be staying here again and would highly recommend it to anyone staying overnight in Columbia. The hotel also has a fitness room and a pool, though I didn't have time to use either on this trip.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Keri T about Comfort Suites at Harbison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie R, General Manager at Comfort Suites at Harbison, responded to this review
August 21, 2012
Thank you for taking the time to leave a review of our hotel. We appreciate the kind words and look forward to your next visit!
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Richmond, Virginia
Top Contributor
61 reviews 61 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
“Nice Staff”
4 of 5 stars Reviewed June 19, 2012

We stayed here on June 7 and were very impressed with the hotel. The beds were comfortable, the breakfast was above average and the hotel was very close to shopping. We will definitely stay here again.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 9 more reviews by Nancy B for Columbia
Ask Nancy B about Comfort Suites at Harbison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Suites at Harbison, responded to this review
June 22, 2012
Thank you for your kind words about our hotel. We have a great Team at the Comfort Suites Columbia that strives to be the best and give our guest the best customer experience we can. We are glad you enjoyed your stay and its our pleasure to serve you! Thank you for the opportunity to make a great impression on you and your family.
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Excellent hotel. Highly recommended”
4 of 5 stars Reviewed June 7, 2012 via mobile

Wonderful hotel. Good breakfast!! Lush towels and plenty of them. Gym and luxury accommodations. Great value.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Reetybeety about Comfort Suites at Harbison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Suites at Harbison, responded to this review
June 24, 2012
Thank for leaving a positive review about our hotel. We hope you will stay with us again the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites at Harbison

Also Known As:
Comfort Suites At Harbison Hotel
Comfort Suites At Harbison Hotel Columbia
Comfort Suites Columbia
Columbia Comfort Suites
Address: 750 Saturn Pkwy @ Harbison Blvd (Exit 103), Columbia, SC 29212
Region: United States > South Carolina > Columbia
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 92 hotels in Columbia
Price Range: $
Hotel Class:3 star (3*)
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