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“Kudos” 4 of 5 stars
Review of Country Inn & Suites Columbia

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Country Inn & Suites Columbia
2.5 of 5 Hotel   |   220 E Exchange Blvd, Columbia, SC 29209   |  
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Ranked #49 of 93 Hotels in Columbia
Memphis, Tennessee
1 review
“Kudos”
4 of 5 stars Reviewed October 15, 2013

This is a very good place to stay. The staff makes you feel very comfortable especially the Front Desk person Tim. The rooms stay very clean and comfortable. Plenty of places to dine in the area and the hotel has very easy access to I-77. I will stay again when I'm in Columbia, SC.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, Director of Sales at Country Inn & Suites Columbia, responded to this review, October 23, 2013
Dear newtekdb824,

We appreciate your comments and are thrilled that you enjoyed your stay. We certainly will share your feedback with Tim at the Front Desk. We hope to see you again in the future.
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136 reviews from our community

Traveler rating
    31
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    30
    16
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 30, 2013

The decor is very "Country", the location was quiet, the room was very clean. Downsides were the exit to the hotel service rd was very difficult to exit, the cable left much to be desired. Other than that it was a good place to sleep at night.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, Director of Sales at Country Inn & Suites Columbia, responded to this review, October 1, 2013
Dear ErickBrown,

Thank you for taking time to tell us about your recent stay. The hotel is scheduled to be refurbished with a more contemporary theme and soon the lobby will look completely different. The Front Desk has information on an alternate route to exit the Hotel to avoid the traffic. We offer a complete line of channels for your viewing enjoyment including HBO. We are glad that you enjoyed your stay and appreciated the hard work of our Housekeepers, we will share your comments with them. We look forward to your return to our Hotel!
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Richmond, Virginia
Top Contributor
72 reviews 72 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 29, 2013

We spent two nights in Columbia and the staff welcomed us and said if we had any questions, just ask them.

We were upgraded to a suite and it had two flat screen televisions and the WI FI worked well in the room. The room looked like it had recently been refurbished because everything was exceptionally clean and the room smelled fresh.

There was a wonderful exhaust fan in the bathroom and the mirror did not fog up when you ran hot water.

There was a computer in the lobby that guests could use.

We were very impressed with the hotel and will stay there again when we return to the area.

Room Tip: The rooms on the upper floor are quieter.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, Director of Sales at Country Inn & Suites Columbia, responded to this review, September 30, 2013
Dear Nancy B,

Thank you for taking time to share you nice comments with us and we are very pleased that you had such a wonderful stay with us. Your comments will be shared with the entire staff. We look forward to seeing you again in the future when your travels bring you to Columbia, SC!
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Florida
Top Contributor
116 reviews 116 reviews
31 hotel reviews
Reviews in 40 cities Reviews in 40 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 25, 2013

Stayed here on our way to New York, for one night only. Front desk personnel was friendly and had a speedy check-in/check-out -- when I asked where the nearest Post Office was, the nice gentleman behind the desk, knew just how to direct us to it. Also, all was as advertised, comfy bed, EXCEPT for the feather pillows, which I detest!! They give me headaches, when they go "FLAT"!! oh well, guess I'll have to start packing my own!

Our room was clean, and everything worked. Breakfast was ample and areas were clean and food was fresh. I can't remember if this was the motel that had the wide door OPENING INTO THE BATHROOM (almost hitting the toilet) --- or not? Somehow, that design doesn't work, but guess it works for Special Needs folks. Also, not sure if this was the right motel again --- the toilet paper dispenser was so far from the toilet, that I felt like I was going to FALL OFF the toilet, to grab some paper!! Does anyone ever "try" these rooms out, after they are built??

Honestly, after staying at 8 different motels (CI&S, Hampton Inns, BW) in 12 days, I have forgotten anything that "stood out" with this one--am hoping I have reviewed it honestly and if our inconveniences were from another motel, then I appologize -- These things would not keep ups from returning, when next in the area -- I still like CI&S.......so this one fit the bill, and was a good overnight stop. After this trip, I'm marking BW OFF the list, and sticking with CI&S for most of our stays!! THANKS CI&S!! We'll be back!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, Director of Sales at Country Inn & Suites Columbia, responded to this review, September 26, 2013
Dear KSRehbaum,

We appreciate you taking time to let us know how we are doing and glad to hear that you had a great stay with us. We will share your comments with the staff as we strive to provide the best experience for our guests. We look forward to your return to our hotel.
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Colorado Springs, CO
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed August 21, 2013

Stayed here for my husband's graduation from Ft. Jackson. Very convenient location to the post. The front desk was helpful to me throughout my stay. The bed was COMFORTABLE!! The room had a bit of a strange smell to it, not terrible, but noticeable. Also, the fitness room was disappointing....three pieces of equipment in there, and two of them were out of order. Also, it didn't appear there was any way to turn on a fan or AC in there, so the room was quite hot and humid (it is near the pool). The vending machines were all either non-existent or non-working. You could get bottled water, or vending items from the front desk, it was just a bit frustrating to go to the spot labeled "vending" (I tried all three floors) and find nothing but an ice machine (or a machine that only after you put your quarters in, told you it was out of service). All in all, I would stay here again, but was a tad disappointed in the non-functioning stuff.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, Director of Sales at Country Inn & Suites Columbia, responded to this review, August 23, 2013
Dear Christine M,

Thank you for your comments on your recent stay. We are thrilled to hear your nice comments about the friendliness of the Front Desk and the comfortable beds! We do apologize that the fitness equipment was not working properly, The new fitness equipment was delivered to the hotel recently and still needs a few minor adjustments. It should be working properly shortly. The vending machine issue was reported to the contractor who has made the necessary repairs. We are glad to hear that you would recommend our hotel to other guests as we appreciate the endorsement. We hope to see you again in the future.
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Alburtis, Pennsylvania
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 16, 2013

We stayed here when driving from PA to FL. Our room had a sofabed and 2 queen beds. Our room was clean and comfortable. The pool looked great, many people were swimming in it. The breakfast was a great start to help us finish our long drive the next day.
Staff overall was pleasant but on our departing morning they were hanging around the front desk kind of bashing the place they worked for, seemed like the morale was low.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, Director of Sales at Country Inn & Suites Columbia, responded to this review, August 23, 2013
Dear tracey11474,

Thank you for your comments on your recent stay. We appreciate your kind words and will share them with the staff. Our staff strives everyday to give the best experience to our guests and we are always pleased to hear from satisfied customers. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 14, 2013

We stayed here last July on our travels and returned this year instead of searching for somewhere else to stay. We had a favorable stay last July and I'm glad we returned. The hotel is right off the highway on our travels from FL to NC. We checked in easily (the desk clerk was very pleasant) and were given keys to a room. We went to the room to find a king bed plus pull out couch when we thought we had booked a double queen plus couch. The desk clerk quickly apologized and fixed the situation by giving us a new room.

The room is spacious for the 5 of us. You walk in and pass a small open closet then the bathroom. The bathroom is small and we would prefer if the sink was separate from bath & toilet but for one night it's ok. It is just a tight fit when you open the bathroom door because it opens towards the toilet and bath. Anyway, there is a small wet bar area with fridge so that is nice. There is a coffee maker but we didn't use it. There's a Starbucks a mile down the street. ;) The beds a high and comfy. The tv is centrally located in the room and visible from the couch/sleeper sofa which is by the window. There is a desk & chair too so plenty of space to go where you won't feel crowded.

We are picky about cleanliness and didn't experience a problem at all. The rooms are fresh and clean. The lobby is a little weird and could use a make over but its not unclean. The pool (indoor) looked questionable but we weren't planning to use it anyway. We drove 4.5 miles towards the city center and there were plenty of nice sit-down restaurants to eat at. We ate at Hunter Gatherer and thoroughly enjoyed it.

There are lots of other hotels in the area but for 2 years in a row we have been happy with this one. Worth a try. :)

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, Director of Sales at Country Inn & Suites Columbia, responded to this review, July 16, 2013
Dear LucyL,

We are so glad to see you again and glad that your stay with us was enjoyable and meet your needs. I am glad to hear that our Front Desk treated you like family and made the necessary changes. Our guest rooms are spacious and recently remodeled with updated furnishings and bedding. The lobby is planned for some minor updates in the near future to match the guest rooms. I am glad that you made the short trip to downtown near the university as there are many great restaurants like the Hunter Gather(a favorite of mine). We look forward to seeing you again in the future.
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Additional Information about Country Inn & Suites Columbia

Address: 220 E Exchange Blvd, Columbia, SC 29209
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 93 Hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Columbia 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Country Inn & Suites Columbia Hotel Columbia
Country Inn And Suites Columbia
Country Inn Columbia
Columbia Country Inn

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