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“Home away from home” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.5 of 5 Hotel   |   911 Bush River Road, Columbia, SC 29210 (Formerly Days Inn)   |  
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Hotel amenities
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$60 (USD)
Ranked #20 of 93 Hotels in Columbia
GreenLeadersSilver level
Liberty, SC
1 review
1 helpful vote 1 helpful vote
“Home away from home”
5 of 5 stars Reviewed May 14, 2013

I frequently stay here for business. The staff are very friendly and treat me like family. I feel safe here and if I have any needs or problems, they always help me. The rooms are always clean and comfortable. I would recommend this Comfort Inn to anyone. Try it and see.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCI-AGM, Director of Sales at Comfort Inn, responded to this review, May 15, 2013
Dear Myra W,

We are always delighted to see you when you arrive. We value you and the business you bring to the area and Comfort Inn Columbia. Thank you for your continued loyalty to us and the Choice Hotels International brand.

Thank you for your kind words and we will have your room waiting for you when you arrive again!

Best Regards,
Amy T
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
    240
    107
    31
    17
    13
See reviews for
115
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118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Pennsylvania
Top Contributor
123 reviews 123 reviews
23 hotel reviews
Reviews in 49 cities Reviews in 49 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 12, 2013

Overnight there one night for business. Staff is very friendly and helpful. Shuttle service to the airport and breakfast. Got upgraded to a suite - which is always nice. It was above the entrance, so some of the noise from the lobby trickled in.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCI-AGM, Director of Sales at Comfort Inn, responded to this review, May 14, 2013
Dear PAdives,

First let me say thank you for choosing Comfort Inn Columbia for your recent business trip to the area. I am delighted you were able to take advantage of our complimentary shuttle services to and from the airport. I am pleased our staff accommodated you and upgraded you to one of our King suites we had available upon your arrival. With that being said, I apologize for any inconvenience the noise in the lobby caused you in regards to loss of sleep. In the future when you stay with us we will not have a problem moving you if you let us know of any problems you are experiencing during your stay.

Again, thank you for selecting our Comfort Inn and Choice Hotels. We look forward to seeing you again soon!

Best Regards,
Amy T
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oceanbreeze88
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013 via mobile

I stayed at this location several occasion during Carolina Gamecocks football games as well as the baseball home games they had over the weekend and through year round and never had any issues. I've booked at this location based on customer views that had recommended me staying here and i'm shocked to see bad reviews that people are writing on here. I've had my rooms neat and clean with fresh air freshener smell when you walk into the room. Breakfast was great with a lot of variety of hot and cold food. I'll definitely will be back to stay and will drag my friends to stay here with me during game and events when I'm in Columbia. Thank you for the great stay again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCI-AGM, Director of Sales at Comfort Inn, responded to this review, May 14, 2013
Dear oceanbreeze88,

We are pleased you are happy with our hotel and keep coming back during Gamecock football and baseball seasons to stay with us. Thank you for sharing your experience with us and our future guests.

Like you mentioned, we do offer a variety of hot and cold items on our breakfast buffet, all of which is complimentary to our guests. We also have free wireless internet, a business center and free parking!

Once again, thank you for sharing your comments. We welcome you back for the upcoming season.

Regards,
Amy T
Director of Sales
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Cantonment, FL
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 3, 2013

We were part of a group who had prepaid for luggage assistance. We got NO assistance and all of us, being seniors, had to drag our own luggage to our rooms. The room was not clean and had a bad odor and breakfast left a lot to be desired. Also, when we arrived, employees were to have our keys ready which they did not and this required a long wait on our bus before we could disembark to get our luggage. The desk clerk was very rude and acted like she could have cared less whether she had 35 guests waiting for a room. Also, all of the rooms was supposed to have been non-smoking and one room reeked of smoke. We also had to deal with the same rude clerk to attempt a room change which we FINALLY were able to get after much wrangling.

  • Stayed April 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCI-AGM, Director of Sales at Comfort Inn, responded to this review, May 6, 2013
Dear trees6,

We appreciate your feedback regarding your experience. We work to the best of our ability with the information we are given to help make all our guests, especially our travel groups have the best accommodations possible.

We apologize for the inconveniences while visiting our hotel. We strive for excellence and sorry to hear we failed to meet your expectations. If you would like to speak with me in more detail regarding this staff, feel free to contact me directly. I welcome your comments.

Best Regards,
Amy T
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thomasville, North Carolina, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2013

I travel with my job and the Comfort Inn in Columbia is my hotel of choice when I am in Columbia, SC. The staff, especially Vijay are always so pleasant! Nice clean rooms and a great hot breakfast bar!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCI-AGM, Director of Sales at Comfort Inn, responded to this review, May 6, 2013
Dear Lorrie G,

Thank you for your continued loyalty to our hotel while traveling to Columbia on business. We are hard at work to make sure all our guests always feel welcomed when they return. I will be sure to share your comments with Vijay and the rest of the staff.

Again, thank you for letting us know how we are doing and choosing Comfort Inn Columbia.

Regards,
Amy T
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 30, 2013

I travel 4 nights a week, 50 weeks a year. When I am in Columbia, SC I stay at the Comfort Inn on Bush River Road. The rooms are always exceptionally clean and everything is in working order. The breakfast food is fresh, well prepared and well presented. The rooms are quiet and the beds are comfortable. The price is extremely fair. But, the most impressive part of staying at this hotel is the Professionalism of the staff. You will be served as if you are staying at a $400.00 a night hotel. The staff is well educated, extremely polite, well dressed, and has a service mentality.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCI-AGM, Director of Sales at Comfort Inn, responded to this review, May 1, 2013
Dear glass54258,

We thank you for taking the time to express your comments about our hotel and professionalism you expect to receive from the staff when staying at the Comfort Inn Columbia. As you can see, we take an immense amount of pride with ensuring all our guests, new and reoccurring, are well taken care of every time they visit us.

With all the options in lodging today, we appreciate you choosing to always stay with us and your continuing loyalty to Choice Hotels. Thank you again for your kind words of appreciation, and we look forward to serving you again when in the area.

Sincerely,
Amy T
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 29, 2013 via mobile

We stayed here on our way back to Michigan with our grandchildren and had a delightful experience. The staff at the hotel were very friendly and attentive. The rooms were clean and the breakfast was free, which is nice since it had waffles eggs and sausage. I would recommend anyone to visit here.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCI-AGM, Director of Sales at Comfort Inn, responded to this review, April 30, 2013
Dear Mamamia_2002,

We appreciate you sharing your pleasant recent experience with our staff and future customers of Comfort Inn. We value all our guests and make every necessary accommodation to ensure all our guests have a memorable time during their visit. We are pleased you enjoyed our hot breakfast buffet, which consists of biscuits, sausage gravy, scrambled eggs, make-your-own waffles, sausage patties, assorted cereals, fruits and pastries with juices--all complimentary.

Thank you for choosing Comfort Inn Columbia and Choice Hotels. We look forward to providing you with your lodging needs again in the future.

Warm Regards,

Amy T
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 911 Bush River Road, Columbia, SC 29210 (Formerly Days Inn)
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Columbia
#13 Business Hotel in Columbia
#20 Family Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Comfort Inn of Columbia is located just off I-26 at exit 108A with easy access to I-20, I-126 and I-77. Minutes from downtown Columbia and the Columbia Metropolitan Airport. This pet-friendly hotel is brimming with many excellent amenities including a free Comfort Sunshine breakfast featuring hot Belgian waffles, free wireless Internet access, free USA Today, 24-hour coffee and tea service, airport shuttle, exercise room, seasonal outdoor pool, business center and banquet/meeting space. ... more   less 
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Also Known As:
Comfort Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn
Columbia Days Inn
Days Inn Columbia

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