We were traveling with two children, an 18 and a 3 month old. My mother and I went into the lobby to check us in while the mother and children waited outside in the rain. When we walked in, we were greeted by a really careless host who really didn't help up much at all. He said he couldn't find our reservation at first, then he said he finally found it but we were an hour early and we couldn't check in early because, and I say verbatim, 'All our rooms are dirty, yo, so you can't do early check in'.
Okay, we were fine with that, until my mother went to use the bathroom. While she used the lavatory, I went to check the cool pool area they advertise a lot. The door was open and I didn't need a key to get in. My niece is almost two. She's extremely smart, and once we show her where the pool is, she'll go there by herself if not supervised. She could easily have opened the door and gone in the pool with possible dire consequences. I couldn't believe it. I walked in, checked the pool temp. It was cold. I was told it would be heated. I couldn't take my niece in that. The pool area itself looked like it was about 30 years old. The stucco was crumbling off all over, especially the corners of the walls, the room was just dirty and unacceptable for what was advertised.
Then my mother comes out of the women's rest room. She was unable to use it due to blood and feces being all over the seat and floor. I suggest she use the men's room next door, but that wasn't much better. The restroom had urine on the floor, the paper towel dispenser was fallen off on the floor and so we just left.
The walls had large visible blotches of dirt and the lobby was just so less than welcoming. We cancelled immediately and went to the other Comfort Inn across town.
Do not go here if you care about child's safety, or even your own cleanliness. I can only imagine the rooms. ugh. I would not recommend anyone stay here at all. Spend a little more for your health and look elsewhere.
- Official Description (provided by the hotel):
- The Comfort Inn & Suites is a 67 room facility located near the Fort Jackson Main Gate off exit 9A on I77. We are conveniently located near restaurants and shopping. The hotel is located near the Riverbanks Zoo and Gardens, 6 miles from the University of South Carolina and near the South Carolina State House. ... more less
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- Also Known As:
- Comfort Inn Ft. Jackson Maingate Hotel Columbia
- Comfort Inn Columbia
- Columbia Comfort Inn