We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not the usual Hampton Inn experience” 2 of 5 stars
Review of Hampton Inn Columbia I-26/Harbison Blvd.

Save Saved
You added Hampton Inn Columbia I-26/Harbison Blvd. to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn Columbia I-26/Harbison Blvd.
2.5 of 5 Hotel   |   101 Woodcross Drive, Columbia, SC 29212   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book Early and Save 15%
Ranked #3 of 92 hotels in Columbia
Fort Myers, United States
1 review
“not the usual Hampton Inn experience”
2 of 5 stars Reviewed July 8, 2013

if solely based on this experience, i would not likely stay at a Hampton Inn again...definitely not what i am accustom to in the past, i have always associated the brand w/cleanliness & comfort, it was greatly lacking on this stay.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellisa A, Director of Sales at Hampton Inn Columbia I-26/Harbison Blvd., responded to this review, July 24, 2013
Dear Ms. Crystal S,

Thank you for your feedback. Cleanliness and comfort should be what you expect when staying with us and I regret to hear that this wasn't your experience. However, while addressing your concerns with our staff it was brought to my attention we believed we reached a positive resolution prior to your check out. We strive to be flawless 100% of the time, but occasionally may fail to meet our guest expectations.

I do know we offered to move you to another room, but due to the late hour we resorted to having a staff member clean the areas of concern. We then followed up with note and token stress our true apologies. Prior to your departure our staff followed up with you and were told everything was great. So, I am extending another apology on behalf of our management team for any inconvenience this may have caused you during your stay and do hope you will provide us with another opportunity to show you how we shine above the rest.

We welcome any additional comments you may have that would make your stay with us a better experience and hope we can invite you back again soon.

Kind regards,

Mellisa Ayer
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

338 people have reviewed this hotel

Traveler rating
    248
    64
    20
    5
    1
See reviews for
116
83
25
82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Any
English first
Bradenton, United States
1 review
5 of 5 stars Reviewed July 8, 2013

I was on a stop over on my way to Florida so I did not use many of the facilities. This hotel is very clean and comfortable, and the staff is friendly and efficient. I truly appreciated being able to bring my dogs. Always at a Hampton Inn, my favorite aspect is total comfort of the beds.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellisa A, Director of Sales at Hampton Inn Columbia I-26/Harbison Blvd., responded to this review, July 24, 2013
Hello SaraB,

We are delighted you made the decision to stay with us on your way to Florida. We actually have the opportunity of being a "preferred hotel stop" for families each year either on vacation or the commute back to their summer residence. We hope to become the same for you. We do hope you have a safe trip home.

Sunny wishes,

Mellisa Ayer
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WOODBRIDGE
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2013

This was our first time staying at this location, just off Interstate 26. The view is great -- it overlooks a lake with a walking path around the lake. We were so pleased that it is a pet-friendly hotel. The staff were so attentive to us and our pet. The room was large and very comfortable. There is a great outdoor area for sitting and enjoying the view of the lake. Complimentary bikes are provided to ride around the lake. We will definitely stay here again!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellisa A, Director of Sales at Hampton Inn Columbia I-26/Harbison Blvd., responded to this review, July 24, 2013
Hello WilliamF,

With much appreciation for kind review. A perfect little snapshot of our property. Glad to hear we will become a destination choice for you when traveling to Columbia, SC. We really have enjoyed becoming Pet Friendly and found our many of you have enjoyed your visits. We hope you come back again soon!

Best wishes,

Mellisa Ayer
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 6, 2013

We recently stayed at this hotel while traveling. It is your average Hampton Inn with a good free breakfast. Bonus points for bicycles to use on the paths around the nearby lake. Good walking trails too. Best bed I've slept on in some time! However, they allow pets so be forewarned if you have pet allergies!

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellisa A, Director of Sales at Hampton Inn Columbia I-26/Harbison Blvd., responded to this review, July 24, 2013
Dear GAscrapper,

We appreciate you choosing to stay with us on your most recent trip to Columbia, SC. Although we strive to be more than your average Hampton, we will gladly take your kind review. We actually just received our 2nd quarter rankings and our hotel is ranked #14 in the world in comparison to the brand. We hope to have the opportunity to see you again on a return visit!!

Thank you,

Mellisa Ayer
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina, USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2013

The wife and I decided to meet our grown children for the evening at the Harbison Hampton. The location of the hotel allows for a walking path to the nearby mall, walking/biking paths around a good sized lake (did I mention that the hotel has bikes you can borrow?) The pool/fitness area/sitting area is a great place to sit and enjoy the outdoors. There is also a bra-b-que grill for our use. And, the usual great breakfast!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellisa A, Director of Sales at Hampton Inn Columbia I-26/Harbison Blvd., responded to this review, July 24, 2013
Thank you so much for the review on your most recent stay. As a hotel we have the opportunity to share many special occasions with our guests & glad to hear we were a part of your family visit. We look forward to seeing you back again soon to enjoy some BBQ and Lake time!!

Safe travels,

Mellisa Ayer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2013

Our family has stayed at this hotel for several years on our way to our annual beach vacation. The rooms are nice, beds are comfortable, and there are good-sized fridges in the rooms which are handy for keeping cooler items cold overnight.

The morning breakfast is pretty good, with cold items as well as make-your-own waffles, cooked hot oatmeal with toppings, scrambled eggs, and muffins. The breakfast area could use more seating, however.

Our favorite feature of this hotel is the nearby lake. There is a beautiful walking trail that encircles the lake and a nice playground in the shade of large trees along the trail. We love to take a walk & let the kids play for a bit before getting in the car to finish our journey to the beach.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellisa A, Director of Sales at Hampton Inn Columbia I-26/Harbison Blvd., responded to this review, July 18, 2013
Welcome back sbmolloy & family!!

What a great compliment to allow our hotel & staff to be a part of your annual beach trip. It makes my heart smile to know our Hampton Inn will be a part of your families memories and road trips!!

Breakfast is typically a favorite among most, but I can understand how seating may feel limited, especially if we have large groups in house eating all at once. In the future if helpful, checking with the desk to see if they know of the in-house group's schedules may help your family enjoy breakfast a little bit more!! If you find yourself limited with seating we do have small tables with ottomans, 4 tables & living room seating outside and sometimes even have the meeting room available for overflow. (if not rented)

The lake, walking trails and playground are definitely an added bonus to our hotel. The area is managed by the Harbison Association and they know our guest enjoy it's close proximity. Perhaps next year there will be some new equipment for the kids to enjoy!!

Be safe, enjoy the summer, and see you next year!!

Mellisa Ayer
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2013

Great hotel and Great stay!! loved the hotel! Excellent location near shopping and still accessible to the University of South Carolina and area activities! Beautiful outdoor area to lounge by the pool or the covered are and cook out. next time in the area i will be back!!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellisa A, Director of Sales at Hampton Inn Columbia I-26/Harbison Blvd., responded to this review, July 18, 2013
Hello Christine M,

Thank you very much for choosing to stay at our Hampton Inn while traveling to Columbia, SC. I'm glad you enjoyed our location, proximity to the city and all of our amenities we had to offer! Our 100% non-smoking, Pet friendly hotel has just recently been awarded the ranking of #7 in the world (compared to 1800+ Hampton Inn properties) for our overall rankings! We're glad to be here and glad you provided us the chance to show you what we're all about!! We do hope you will find a reason to come back again soon! Have safe and fun travels!!

Best wishes,

Mellisa Ayer
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn Columbia I-26/Harbison Blvd.? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Columbia I-26/Harbison Blvd.

Address: 101 Woodcross Drive, Columbia, SC 29212
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Columbia
#3 Romantic Hotel in Columbia
#3 Family Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Columbia I-26/Harbison Blvd. 2.5*
Official Description (provided by the hotel):
Enjoy the great outdoors close to the Hampton Inn on the Lake at Harbison hotel in Columbia, SC. Request a free bicycle and helmet, and ride the paved trail along Lake Harbison adjacent to our hotel. Our pet loving families enjoy the short walk around the lake. We offer comfy and convenient accommodation for guests attending a conference at the Columbia Conference Center only 2 miles away. Walk to Columbiana Center Mall, Columbia's largest shopping district, and dine in one of our many restaurant options. Admire nature at Harbison State Forest, or take the family to Frankie’s Fun Park, just a mile away. Still need more? We're just minutes from the Historic Columbia Downtown District home of the USC Carolina Gamecocks, multiple state museums, sail on Lake Murray or take short drive to Historic Newberry. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Travelocity, Cheap Tickets, Reservation Counter, Hotels.com, Hilton Hotels, Booking.com, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Hampton Inn Columbia I-26/Harbison Blvd. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn On The Lake At Harbison Hotel Columbia
Hampton Inn Columbia
Columbia Hampton Inn
Hampton Inn Harbison Blvd

Owners: What's your side of the story?

If you own or manage Hampton Inn Columbia I-26/Harbison Blvd., register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.