Let me start with something: the staff is very polite and offered great service. It's not their fault that the building is in shambles. Also, it wasn't a game weekend, so I can't comment on parking.
We went down there this weekend for a family event, so our group had 5 rooms there. We were lucky, apparently, because the worst things we had to deal with were WET carpets in our room (and towels that never dried) and a random noise from the corner of our room. The dehumidifier in the hallway probably helped, and there's been a TON of rain there. However, the rundown of what everyone had to deal with was what prompted me to go in depth here. Two other groups had to change rooms, because one had mold growing on her doors, and the other described the smell as "tiger urine" (Clemson, so there was school spirit). While we were in another person's room the biggest roach I have EVER seen appeared on the wall. Those aren't healthy, the last one is dangerous--another member of our party got cold overnight (due to the moisture), switched the in-room unit to low heat, and IT CAUGHT ON FIRE. Literally, fire coming out of it, and the scorched remnants in the hallway the next morning. To me, even a full refund won't cover that. Needless to say, none of us will be staying there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time inform me about your unsatisfactory stay at our property.
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On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As of August 29th, the hotel is under new ownership and several changes are being made including major renovations starting within the next 6 to 12 months.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If you are planning to visit the area in the next 6 to 12 months, please give me a call and I would like to make a reservation for you in one of our newly renovated rooms. Thank you for your time and we look forward to seeing you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.