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“Well, we survived...” 2 of 5 stars
Review of Comfort Inn Clemson University Area

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Comfort Inn Clemson University Area
2.5 of 5 Hotel   |   1305 Tiger Blvd., US 123 & 76, Clemson, SC 29631   |  
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Ranked #6 of 9 Hotels in Clemson
1 review
“Well, we survived...”
2 of 5 stars Reviewed September 15, 2013 via mobile

Let me start with something: the staff is very polite and offered great service. It's not their fault that the building is in shambles. Also, it wasn't a game weekend, so I can't comment on parking.

We went down there this weekend for a family event, so our group had 5 rooms there. We were lucky, apparently, because the worst things we had to deal with were WET carpets in our room (and towels that never dried) and a random noise from the corner of our room. The dehumidifier in the hallway probably helped, and there's been a TON of rain there. However, the rundown of what everyone had to deal with was what prompted me to go in depth here. Two other groups had to change rooms, because one had mold growing on her doors, and the other described the smell as "tiger urine" (Clemson, so there was school spirit). While we were in another person's room the biggest roach I have EVER seen appeared on the wall. Those aren't healthy, the last one is dangerous--another member of our party got cold overnight (due to the moisture), switched the in-room unit to low heat, and IT CAUGHT ON FIRE. Literally, fire coming out of it, and the scorched remnants in the hallway the next morning. To me, even a full refund won't cover that. Needless to say, none of us will be staying there again.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April M, Manager at Comfort Inn Clemson University Area, responded to this review, September 23, 2013
Thank you for taking the time inform me about your unsatisfactory stay at our property.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As of August 29th, the hotel is under new ownership and several changes are being made including major renovations starting within the next 6 to 12 months.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If you are planning to visit the area in the next 6 to 12 months, please give me a call and I would like to make a reservation for you in one of our newly renovated rooms. Thank you for your time and we look forward to seeing you again in the future.
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37 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 3, 2013 via mobile

Stayed for a football game- which of course is busy! The front desk has NO control of the parking situation - ie people not stating in the hotel taking parking spots so those of us that pay can't park our car on the property. Management told us to park next door and as long as our car was moved in am we probably wouldn't get towed- not appropriate!

The hotel is clean but needs some updating. Breakfast is ok, not great.

Just be prepared to not have a parking spot on football weekends despite paying triple for a room! Management needs some work

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April M, Manager at Comfort Inn Clemson University Area, responded to this review, September 11, 2013
Thank you for taking the time inform me about your unsatisfactory stay at our property.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Per our phone conversation, I again apologize about the parking situation. Within the 13 years of working at a hotel on a football game weekend, I have never seen this town as busy as it was for the Clemson vs. UGA game. I have discussed this with my front desk and management team and we are working on a system for parking on big game weekends. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Additional Information about Comfort Inn Clemson University Area

Address: 1305 Tiger Blvd., US 123 & 76, Clemson, SC 29631
Phone Number:
Location: United States > South Carolina > Clemson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Clemson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Clemson University Area 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Comfort Hotel Clemson
Comfort Inn Clemson
Clemson Comfort Inn

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