We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“They aim to please!” 5 of 5 stars
Review of Town & Country Inn and Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Save
You added Town & Country Inn and Suites to your Saves list
Town & Country Inn and Suites
3.0 of 5 Hotel   |   2008 Savannah Highway, Charleston, SC 29407   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
DIRECT BOOKING SPECIAL
Ranked #5 of 59 Hotels in Charleston
Certificate of Excellence
connecticut
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“They aim to please!”
5 of 5 stars Reviewed February 8, 2013

Great rooms, clean, pleasant staff, good restaurant and salad Bar. Construction looks almost done but dont let that worry you. place is quiet and well Run. Kudos to Erin and his team. Good location in west Ashley. Right around the Citadel mall and very close to 526

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, February 11, 2013
Many, many thanks for taking the time to post a review of the hotel. I greatly appreciate you pointing out your pleasant experience with the guestrooms, the restaurant, our location, and most of all our staff's service. We spend an enormous amount of time training and meeting to go over service standards. I am honored that you think our team is doing well. Please come and visit us again and call me directly at 843-329-3302 if you need anything at all.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,001 reviews from our community

Traveler rating
    732
    226
    36
    6
    1
See reviews for
231
484
35
53
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Concord, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 8, 2013

This hotel is recently remolded and we had a wonderful experience. Staff was very friendly and accomodating.The beds are very comfortable and room decor is great. Close to shopping, resturants, historical sites and beaches. The $15 food voucher is great for breakfast. The omelet station on the weekend and pecan topped french toast was fantastic. We stayed here 3 nights and will come back again if in the area. The pool area was nicely furnished but this time of year no one was using it. We were here celebrating our anniversary and had not been to Charleston in many years.

Room Tip: Pool view, 2nd floor are quiter but more walking to resturant and parking lot.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, February 11, 2013
Our hotel is family owned and operated right here in Charleston and we have been in the hotel business here in Charleston for four consecutive generations so to hear that you had a wonderful experience means the world to us.....Thanks for the compliments on the breakfast, the bedding, the location, and for saying that you would come back again. Please contact me directly with anything I can do for you in the future.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed February 7, 2013 via mobile

First time at Town & Country in Charleston, and had a very nice, comfortable stay. The hotel seems to be going through some major renovations on the facade at the entrance, and if the same were done to the rooms, they did a very nice job! Breakfast was very good up in Trotters restaurant as well. Location was very well suited if you're going downtown or going out to Kiawah, which we were. I very much recommend Town & Country Inn.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, February 8, 2013
Thank you so much for trying out our new hotel. I am so glad that you had a very nice experience and thought our new construction guestrooms and exterior lobby renovation had been well done. Thanks also for the compliments on our on-site restaurant, Trotters and for the convenience of our location to downtown Charleston. If there is anything I can do for you in the future please let me know.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

I was in town a couple of weekends ago for golf and some good food. We heard Town and Country had finished construction on their rooms so we gave it a shot. WOW, these rooms were very nice and the staff was extremely friendly. The beds were very comfortable, the bathrooms were amazing, and the price tag is very reasonable. We will definitely stay here again.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, February 7, 2013
That is exactly what we want to hear for our guests!! Thank you so very much for taking the time to share your experiences and how impressed you were with our guestrooms, bedding, bathrooms, and service. Most importantly, it was apparent that you were impressed with the value of what you received for what you paid which reinforces our value proposition. Keep in mind that guests who book directly though the hotel received a $15.00 per day Food and Beverage Voucher as well.
Erin T. England -Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed February 6, 2013

Beautifully remodeled, not to far from downtown, you have to meet guest services representative Jennyffer, very friendly and welcoming. Do not accept pets anymore and the inside pool has not been completed yet, BUT the beds and amenities are very nice.

Room Tip: Had no problems in any location.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, February 7, 2013
Thank you for pointing out that you thought we did a wonderful remodel and that our location is not far away from the downtown Charleston sights and activities. I am very pleased to hear that you were received and served in a friendly and welcoming way from our representative Jennyffer and I will thank her for her service and show her your review mentioning her. We are hoping to be through exterior construction by late April this year (Hope for good weather!!)
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pisgah Forest, Nc
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 4, 2013

There is still some work on the facade of the front, but it doesn't affect one's stay. The rooms are very nicely done and reasonably priced; Trotter's Restaurant has a good breakfast and the desk is extremely helpful. The only downside is the location--a fair distance from downtown, particularly during rush hour. That is the only reason I gave it a four, rather than 5 star rating. Otherwise an excellent experience.

Room Tip: All are back from the road and quiet
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, February 5, 2013
Thanks so much for pointing out that you felt our new hotel guestrooms were "nicely done and reasonably priced" and that you also enjoyed our restaurant. I am so glad to hear that! As you mentioned our hotel is not located in downtown Charleston. Our outstanding value proposition is that we deliver downtown guestroom standards, services, and amenities for hundreds of dollars less per night than one would pay for a comparable downtown hotel room in exchange for a six mile drive to the very heart of downtown Charleston (corner of King Street and Market Street).
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 3, 2013

The facade of the building was still under construction when we were there. The room was newly updated and beautiful. The comforter on the bed is just too warm for a room in Charleston. We got a blanket from the front desk and left the comforter folded in the corner while we were there. Our King Jr. suite also had 2 chairs at the foot of the bed. These tub chairs are not at all comfortable to sit in. They are too small for a big guy like my husband, and the the arms were too high for me to sit in comfortably. Hubby used the desk chair and I sat on the bed. Pay attention to the dates and times on the restaurant voucher, only one can be used per day. It makes the tasty breakfast buffet affordable. The bed was very comfortable.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, February 4, 2013
Thank you for taking the time to review our new hotel. We appreciate your thoughts on the comforter and tub chairs in the guestroom and wanted to thank you for pointing out how comfortable the beds are as well as the fact that we offer a $15.00 per day food and beverage voucher for guests who book directly through our hotel.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Charleston hotels
French Quarter Inn
#1 of 59 in Charleston
5.0 of 5 stars 2,064 reviews
Downtown
Hampton Inn Charleston - Historic District
King Charles Inn
#13 of 59 in Charleston
4.5 of 5 stars 1,970 reviews
Show Prices
Show Prices
Show Prices
French Quarter
The Vendue
The Vendue
#12 of 59 in Charleston
4.5 of 5 stars 1,419 reviews
Show Prices
Show Prices
Show Prices

Been to Town & Country Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Town & Country Inn and Suites

Address: 2008 Savannah Highway, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Charleston
#3 Best Value Hotel in Charleston
#5 Family Hotel in Charleston
#8 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Town & Country Inn and Suites 3*
Number of rooms: 129
Official Description (provided by the hotel):
Completed in May 2013 a $12,000,000 total guestroom rebuild!! Located within a 15 minute drive of the historic district and featuring a level of comfort and attention to detail that will surprise you at this price point. Convenient onsite dining featuring locally renowned full service Trotters Restaurant serving breakfast, lunch and dinner in our smoke-free hotel. Enjoy a lush outdoor pool and courtyard, extensive hot breakfast buffet with servers, free wired and wireless internet access and a modern 6,500 square foot meeting facility. Wide variety of room types and suites available to accommodate every need including Family, Luxury, and Extended Stay Suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia and Travelocity so you can book your Town & Country Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Town And Country Hotel Charleston
Town And Country Charleston
Charleston Country Inn

Owners: What's your side of the story?

If you own or manage Town & Country Inn and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.