We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel with outstanding staff” 5 of 5 stars
Review of Town & Country Inn and Suites

Save Saved
You added Town & Country Inn and Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Town & Country Inn and Suites
3.0 of 5 Hotel   |   2008 Savannah Highway, Charleston, SC 29407   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
DIRECT BOOKING SPECIAL
Ranked #5 of 54 hotels in Charleston
south carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Excellent hotel with outstanding staff”
5 of 5 stars Reviewed November 12, 2012

Attended a conference here and was blown away by the quality of this hotel. Thesefolks can compete with and surpass any of the Marriott, Hyatt, Westin places. Rooms beautifully decorated with luxurious bedding and incredibly comfortable beds. Rooms and all of hotel immaculately clean. Every staff member friendly helpful. Food homemade and delicious.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, November 14, 2012
What a truly magnificant review. Your comments about the guestrooms, cleanliness, and staff being helpful and friendly is a great honor to read. I so appreciate your comments about our family owned and operated hotel surpassing the standards of Marriott, Hyatt, and Westin properties. If there is anything I can do for you in the future please let me know at 843-329-3302.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

660 people have reviewed this hotel

Traveler rating
    477
    157
    20
    5
    1
See reviews for
151
311
27
39
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
San Francisco, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2012

We picked Town & Country Inn and Suites through positive reviews on Trip Advisor. Because it’s slightly out of town, so we hoped we’d get a good value for our dollar and we weren’t disappointed. The property has been remodeled and expanded recently and the entrance was being updated during our stay. The front desk staff was knowledgeable and courteous; the servers at Trotter’s were courteous and attentive. We ate breakfast in the dining room both of the days we stayed there and it was the best buffet breakfast on our entire trip.

Our room was located in the main building, on the first floor, near the side entrance, with a view of the swimming pool and there was absolutely no noise from anywhere. What a pleasant surprise! The room was large, tastefully furnished, with lots of accessible outlets to plug in our computers, phones and any other electrical item that needed to be recharged. It had a microwave and refrigerator tastefully integrated into the décor and the beds were as comfortable as mine are at home. The bathroom was larger than most bathrooms in that price range and it had a separate tub and shower (which was a pleasant surprise).

For anyone who is willing to drive less than 10 minutes to Charleston’s Historic District, Town and Country Inn is the place to stay.

Room Tip: Don't be afraid if they try to give you a room by the pool on the first floor.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, November 12, 2012
Your review exemplifies the experience that we are hoping for with our Guests....Lots of Bang for Your Buck and our Guests leaving happy and overwhelmed by what they got for the price they paid. Thanks for the great comments about how much you liked the room size, bedding, peace and quiet, our stafff, and our restaurant, Trotters. I am also glad you noticed and appreciated the amenities that were incorporated into the new guestrooms as well as the seperate walk-in showers and bathtubs in each guestroom.
Please contact me directly if you need anything in the future at 843-329-3302.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2012

The hotel was a little bit difficult to find because they were doing construction on the front of the building. The price of the room was very reasonable. The staff was extremely friendly, helpful and knowledgeable. The room was decorated nicely, was clean and comfortable, and was very large. The bed and pillows were extremely comfortable. It was also very quiet. There is a restaurant in the hotel, so we went for breakfast, and it was absolutely delicious. It was served buffet style and everything was kept hot and well stocked. It's a little bit of a drive to the historic area of Charleston, but it's not that big of a deal. If you're looking for a nice view from your room, you won't get it here because it is located in a busy area. You mostly just see other buidlings when you look out the window. We only used the room to sleep and shower, so the view wasn't important to us. I would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, November 12, 2012
Thanks so much for the great review of our new hotel! I am so pleased to hear that you enjoyed the room decor, room size and bedding as well as the hotel restaurant , Trotters. Please tell your friends about our newly opened hotel. If you ever need anything please contact me directly at 843-329-3302
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Johns, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2012

We recetnly attended the Citadel homecomng and stayed at Town and Country Inn and Suites. The rooms were beautiful and very comfortable. The pillows were awesome! I want one for home. The hotel was clean and the staff was friendly. When we cheked in they toilet in the room was constantly flushing and I called down to the front desk and they immediately offered to swith our room or come fix it. We asked they comne fix it and they did. We had a wonderful stay. Can't wait to return!

Room Tip: We stayed in a regualr room.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, November 8, 2012
Thank you for commenting on how much you enjoyed our new guestrooms and particularly the bedding and pillows. I am glad that when you encountered a constantly running toilet it was quickly fixed by our staff. The best compliment was that you had a wonderful stay and could not wait to return! Please let me know if there is anything I can do for you in the future.
Erin T. England - Director of Sales and Guest Satisfaction - 843-329-3302
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Recently refurbished room was very clean and comfortable. The bed was comfy if a little hot due to the deep mattress quilting. Staff were friendly and well organised. Good freeway access but the tradeoff to this is that old Charleston isn't easily accessed without a car. We really enjoyed our stay.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, November 6, 2012
Thanks for letting us know that you relaly enjoyed your stay. We are approximately a 5-7 minute drive to downtown Charleston so many of our guests appreciate that they can stay in a new full service hotel with an on-site restaurant for 30%-40% of the price of most downtown hotels.
If there is anything I can do for you in the future please let me know at 843-329-3302.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Alabama
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

Beautiful new king size room with updated fixtures and furnishings. Cushy carpet feels luxurious. Keurig coffee maker is nice. Clean and quiet room. The only negative thing I have to say is the toilet seemed to run for a long time.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, November 6, 2012
I appreciate your review and that you let others know that the interior of our new hotel has now been completed and how much you enjoyed it. I have had the runing toilet issue in your guestroom resolved and parts replaced. If you need anything please let me know directly at 843-329-3302. Please come back and see us.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, Tennessee
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2012

I did extensive research on places to stay outside of Charleston for our visit in October. I was a little worried because I knew they were undergoing a renovation, and I knew from another review not to base the hotel on what we saw on the outside. Let me tell you, we made the PERFECT CHOICE! Our room was clean, extremely comfortable, quiet....just fabulous! The staff is amazing and so friendly, oh and the breakfast! WOW!! We will definitely be back! Fabulous hotel!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, November 6, 2012
Thank you for the wonderful review of our new hotel and the compliments you gave us. I appreciate that you gave us a chance despite the remaining exterior renovation taking place. Once inside, as you found, the new hotel is peaceful and well appointed. Please tell your friends that we have re-opened and we look forward to having you back as our guest.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Town & Country Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Town & Country Inn and Suites

Address: 2008 Savannah Highway, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Charleston
#3 Best Value Hotel in Charleston
#6 Romantic Hotel in Charleston
#8 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Town & Country Inn and Suites 3*
Official Description (provided by the hotel):
Completed in May 2013 a $12,000,000 total guestroom rebuild!! Guests will be blown away with the level of comfort and attention to detail in new The Town and Country Inn & Suites. Convenient onsite dining featuring locally renowned full service Trotters Restaurant serving breakfast, lunch and dinner in our smoke-free hotel. Enjoy a lush outdoor pool and courtyard, extensive hot breakfast buffet with servers, free wired and wireless internet access and a modern meeting 6,500 square foot meeting facility. Wide variety of room types and suites available to accommodate every need including Family, Luxury, and Extended Stay Suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Tingo, Orbitz, Venere and Otel so you can book your Town & Country Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Town And Country Hotel Charleston
Town And Country Charleston
Charleston Country Inn

Owners: What's your side of the story?

If you own or manage Town & Country Inn and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.