I had my issues with this hotel at first. This is the first Marriott property that told me no. My son's school was playing basketball at Citadel and they told us they were getting rooms for a special rate. The hotel told me at first that we could have the same rate as the school as soon as the school sent in a contract. After weeks of calling and calling I was told that the rate was only for the team. Usually when a company likes Marriott gives you incorrect info, they still honor what they originally told you. They didn't. I complained to Marriott HQ and they contacted the hotel. Well basically the manager didn't give me the rate or a decent rate. I went online and got a much lower rate (not the original rate the team got). The hotel staff provided excellent customer service.
- Also Known As:
- Charleston Marriott Hotel Charleston
- Charleston Marriott Hotel
- Marriott Charleston
- Official Description (provided by the hotel):
- Rediscover your senses at one of the finest hotels Charleston, South Carolina has to offer -- Charleston Marriott! Enjoy our Charleston, South Carolina hotel's beautiful redesigned guest rooms and suites coupled with supreme service and sophistication. Conveniently located among hotels in Charleston, SC near historic downtown, Charleston Marriott boasts easy access to the Charleston Airport. Spacious, stylish and alive with color & energy, all of our hotel's Charleston, SC rooms feature high-speed Internet access, dual-head shower massager and granite vanity. Enjoy a sensory dining experience at Saffire Restaurant & Bar, serving innovative American-fusion cuisine for breakfast, lunch and dinner. Visit Aqua Terrace, a rooftop lounge, offering cocktails with brilliant views of the Ashley River. Relax in our landscaped courtyard,newly re-designed heated saline pool or workout in our state-of-the-art fitness center. Our hotel features 50,000 sq ft of event space that is ideal for conventions, meetings, weddings and other social events. ... more less
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