I had my issues with this hotel at first. This is the first Marriott property that told me no. My son's school was playing basketball at Citadel and they told us they were getting rooms for a special rate. The hotel told me at first that we could have the same rate as the school as soon as the school sent in a contract. After weeks of calling and calling I was told that the rate was only for the team. Usually when a company likes Marriott gives you incorrect info, they still honor what they originally told you. They didn't. I complained to Marriott HQ and they contacted the hotel. Well basically the manager didn't give me the rate or a decent rate. I went online and got a much lower rate (not the original rate the team got). The hotel staff provided excellent customer service.
- Official Description (provided by the hotel):
- Experience Southern comfort at the finest hotel in Charleston, SC, Charleston Marriott. Our downtown Charleston hotel’s beautifully redesigned guest rooms and suites are coupled with excellent service and sophistication. Conveniently located on the Ashley River, we boast easy access to Charleston International Airport and many historic neighborhoods. All of our hotel's Charleston, SC, rooms are spacious, stylish, and alive with color and energy, and feature high-speed Internet access and shuttle service. Enjoy a sensory dining experience at Saffire Restaurant & Bar, serving innovative American-fusion cuisine for breakfast, lunch and dinner. Visit Aqua Terrace, a rooftop lounge offering cocktails with brilliant views of Ashley River. Relax in our landscaped courtyard or workout in our modern fitness center. Our accommodations measure up to the best hotels in downtown Charleston and feature 50,000 square feet of event space, ideal for social events, including unforgettable weddings and gatherings. ... more less
- Reservation Options:
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- Also Known As:
- Charleston Marriott Hotel Charleston
- Marriott Charleston