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Charleston Marriott: Traveler Reviews

3.5 of 5
170 Lockwood Boulevard, Charleston, SC 29403 (Formerly Charleston Riverview Hotel)
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Charleston Marriott
Ranked #41 of 54 hotels in Charleston
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371 reviews from our community

Traveler rating
    121
    136
    60
    42
    12
See reviews for
Families
75
 
Couples
138
 
Solo
23
 
Business
87
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Great Hotel Lousy location”
4 of 5 stars Reviewed November 1, 2012

We arrived after being in a plane for 24 hours We were escorted to the room It was not ready. We went down and fortunately they made a nice save when the bell man Nick got us upgraded and back in the room. Room was fabulous
The problem with the hotel is it is not downtownl. You need to get a ride that will cost you ten dollars to get to the historic district. They hire services and we found that on our last day the person who was to drive us to the airport did not show up!
So keep in mind you will pay extra for getting down town and Wi Fi

Room Tip: Room with views of water
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jwb04 about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent hotel”
4 of 5 stars Reviewed October 25, 2012

Stayed here for a night during a recent roadtrip across the south. Excellent hotel. It is huge which is jsut as well as there was a conference going on at the time, but we were able to avoid the conference goers. Our room was very comfortable with a superb kings size bed. The rooftop bar (on the 4 floor) is great and have a number of fireplaces to keep you warm at night. Facilities are good, including a lovely pool and hottub. Only drawback with the location as it's not within walking distance of Charleston downtown. The hotel does run a shuttle bus every half hour which only take 10 minutes and is arund $12 per person. Ample parking which was free. Wifi not included and expensive.

Room Tip: Higher floor facing towards the marina otherwise you just get a view of the car parks.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sanjay t about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tappan
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
“No Wi-FI”
4 of 5 stars Reviewed October 15, 2012

Stayed here for one night on 10/11/12. Room was spacious, quiet and clean. What you expect from Marriott. The only issue I had was that they wanted to charge for WI-FI in the room. I have stayed in many less expensive hotels and never had to pay for the internet. The business center(wi-fi was supposed to be free here but wasn't) is badly in need of an upgrade. Computers are out of date and difficult to manage. Location is convenient to downtown, a ten minute drive.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DavTap about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesboro, Kentucky, United States
1 review
2 helpful votes 2 helpful votes
“Pay to be snobbed”
3 of 5 stars Reviewed October 9, 2012

I spent a recent weekend (Saturday and Sunday of Oct. 6th and 7th) at the Charleston, SC Marriott. The facilities were very pretty and the room was clean and elegant. The only problem: While you pay a high price for staying at a Marriott, you are treated like you are the "poor cousins" that they allowed to come and grace their facilities. While regarding itself as a full-service hotel, they expect you to pay for a bottle of water placed in the restroom and the internet, which is free at lower priced hotels. ( This after paying almost $400 for two nights in October) The eclectic restaurant on the facility was just pretending to be fancy - the food was average at best. I ordered a crabcake with guacamole and black bean corn salsa. I counted the black beans in the salsa- there were 13! and less corn. The crab cake was the size of a silver dollar. hysterical.....and we weren't asked for drink orders....just had water. We also were awakened by the maid at 9:00 a.m. expecting that we were gone. If you want to pay to be snobbed- then this is the place. By the way, everywhere else we were in Charleston we were treated very well. The prices are high there but at least at everywhere but the Marriott, you got what you paid for.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Tina M about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Shores, Alabama
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“GREAT FOR THE PRICE”
4 of 5 stars Reviewed October 8, 2012

I stayed at this hotel 9/06-9/08 2012. It was not as close to historical area as i thought. It is not within walking distance to anything, but price is about $100 cheaper each nite than all those historical area hotels, and just as nice. It is very nice, all main areas lobby, restaurant, hallways, etc, look new, grand looking. The rooms are good, (but i have stayed in Marriott rooms that were nicer), they kinda looked a little old for a Marriott. Although, I have no complaints about the rooms. All service was great. Restaurant food good, and prices weren't high, were reasonable. They have free parking which is hard to find in that area. The best thing is that they have a shuttle service for $6 per day unlimited trips to/from historical district all day long 8a-10:45p unlimited trips. Nice pool. Great outside area for sitting around relaxing, having drinks, etc. No complaints. Would stay there again. One negative is they have a computer to look up tourist info, tours, restaurants etc. no paper brochures you can just pick up and take to room with you to look over and make decisions. No Complaints.

Room Tip: Higher floors offer best views.
See more room tips
  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 9 more reviews by CarribeanBound1 for Charleston
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Charleston Marriott

Also Known As:
Charleston Marriott Hotel
Charleston Marriott Hotel Charleston
Marriott Charleston
Address: 170 Lockwood Boulevard, Charleston, SC 29403 (Formerly Charleston Riverview Hotel)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Romantic Hotels in Charleston
#38 Family Hotels in Charleston
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Rediscover your senses at one of the finest hotels Charleston, South Carolina has to offer -- Charleston Marriott! Enjoy our Charleston, South Carolina hotel's beautiful redesigned guest rooms and suites coupled with supreme service and sophistication. Conveniently located among hotels in Charleston, SC near historic downtown, Charleston Marriott boasts easy access to the Charleston Airport. Spacious, stylish and alive with color & energy, all of our hotel's Charleston, SC rooms feature high-speed Internet access, dual-head shower massager and granite vanity. Enjoy a sensory dining experience at Saffire Restaurant & Bar, serving innovative American-fusion cuisine for breakfast, lunch and dinner. Visit Aqua Terrace, a rooftop lounge, offering cocktails with brilliant views of the Ashley River. Relax in our landscaped courtyard,newly re-designed heated saline pool or workout in our state-of-the-art fitness center. Our hotel features 50,000 sq ft of event space that is ideal for conventions, meetings, weddings and other social events. ... more   less 
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