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“Wonderful Experience” 5 of 5 stars
Review of Indigo Inn

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Indigo Inn
1 Maiden Lane, Charleston, SC 29401 (Downtown)   |  
Hotel website
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Hotel amenities
Ranked #10 of 54 hotels in Charleston
Ontario's Near North, Canada
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
“Wonderful Experience”
5 of 5 stars Reviewed March 27, 2013

We LOVED our time at this beautiful Inn. We were traveling with our dog and it wasn't easy to find canine friendly accommodation. Not only was this place dog friendly, it was fabulous. Period decor, sumptuous room, wonderful bath and shower products, lovely linens and towels. They have the most beautiful lavender soap that I wanted to buy a bunch of it to bring home.
The hotel serves appetizers each evening that are delicious. I highly recommend this Inn.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigoinnsc, Manager at Indigo Inn, responded to this review, March 30, 2013
Thank you for taking the time to share your comments and experiences about Indigo Inn. We hope to see you again soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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408 people have reviewed this hotel

Traveler rating
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    26
    8
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Chesham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2013

We stayed for four nights in late February as part of our holiday to the States. Our room was lovely, big king size bed yet still lots of room with comfy chairs and table. The bathroom and dressing area were great too and very, very clean. There was a great choice with breakfast and you could take a tray back to your room, which was very close by. In the early evening we had wine and cheese which, like breakfast, you could take to your room or eat in the pretty courtyard in the centre of the hotel. All the rooms face this courtyard and not the road so it is very calm and peaceful, unusual for a hotel in the centre of town, and there were so many great places to eat within walking distance.
I would definitely recommend The Indigo Inn if you visit this beautiful city, which also has a fantastic history. Not only was it amazing value for money, it was one of the friendliest places I have ever stayed in!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigoinnsc, Manager at Indigo Inn, responded to this review, March 23, 2013
Thank you for your feedback!!! We are delighted that you enjoyed your stay in Charleston and the Indigo Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apex
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 20, 2013

I recently stayed here with my mom and sisters for a beautiful Charleston weekend. The location of this inn is wonderful. It is central to all of the shopping, historical sites and waterfront.
The outside of the inn is a bit bold and not very attractive. The entrance is through the parking lot and the parking and small lobby are nice. While this is a pet friendly hotel (I didn't know that when I booked it), it is clean. We didn't smell pets in our rooms.
Our room was very comfortable, the beds were nice, the furnishings were nice, the bathroom was updated and the outside courtyard was quaint and pleasant.
Because of the courtyard you can hear people enter their rooms and climb the stairs. I advise you to turn on the fan to drown out the sounds.
The continental breakfast and evening wine were very nice and enjoyable. The small lobby makes it a bit clumsy to navigate the buffet but it was fine.
Overall, this is a very nice inn. Don't expect luxury but it is definitely a wonderful place to stay.

Room Tip: You probably want to stay away from the elevator or stairs.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigoinnsc, Manager at Indigo Inn, responded to this review, March 22, 2013
Thank you for your thoughtful comments!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 19, 2013 via mobile

Not only is the location perfect, but the staff treated us like family! Beautiful inn, yummy breakfast and wine reception. They were so great to us and gave us the perfect recommendations of where to shop, eat, etc. I accidentally left my bag there, and they mailed it back to me! I will defintely be going back!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigoinnsc, Manager at Indigo Inn, responded to this review, March 22, 2013
Thank you for allowing us to assist you with your vacation plans, and for your kind words regarding the staff and Inn!!! We are more than pleased that your time in Charleston was extraordinary, and we await your return visits.
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South Carolina
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed many times through the years at this quaint Inn. Comfy rooms, excellent staff, perfect location and within walking distance to many area historical attractions. A comforting Breakfast is included with your stay which you can choose to take back to your room or eat in the outdoor courtyard. Afternoon wine and cheese (and crab dip, during our stay) is a great perk as well. Parking in Charleston can be quite expensive, especially at the larger chain hotels, however at the Indigo Inn parking is a mere $12.00 per day.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigoinnsc, Manager at Indigo Inn, responded to this review, March 18, 2013
Thank you for your feedback; you are a valued customer. Looking forward to seeing you on a return visit!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerville, Massachusetts
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 14, 2013

Can't beat the location of the Indigo Inn. We were on foot for our whole visit and our experience was maximized by the location of the Indigo. Staff were very friendly. Outside of a dark room, we had a nice time and you will too.

Room Tip: Room 314 was dark, but convenient to elevator/stairs and quiet.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigoinnsc, Manager at Indigo Inn, responded to this review, March 18, 2013
Yes, 314 is a corner room which looks out into the hallway, and thank you for your feedback!!!
We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santee, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2013

If you’re ever in the Charleston area and looking for a place to stay, you must consider the Indigo. To start...location...location...location... right in the heart of downtown. Most of us are concerned with transportation and getting around when we travel, right? Well, where this hotel is located, your mind will be put to rest. Doing a tour of the city? A rental car is nice but not necessary. Truthfully, you are doing yourself a disservice by driving and not walking the city... It's way too convenient not to walk around and get a up close and personal view of the local restaurants, cafes, shops, historic tourists attractions, cemeteries, churches, the beautiful hidden alley ways and cobblestone streets that surround the hotel and if that's doesn't sound desirable, the hotel sits on the free trolley line around the city.
Now back to the hotel...it has a Old English vibe to it, my room was adorable and felt like home. I can go on about the courtyard, its gardens and fountains, but I won't, you just have to see it for yourself. The breakfast, evening wine and cheese and endless beverages was very much appreciated, this seem to make the guest quite happy. But the best part for me was the staff and their customer service...IT WAS EXCEPTIONAL!!! It's been proven over and over again that without quality customer service a business cannot sustain, even if you served 3 meals a day. I can describe this place in two words...PEOPLE FIRST...and Indigo did just that.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigoinnsc, Manager at Indigo Inn, responded to this review, March 18, 2013
Thank you for taking the time to share your myriad experiences about Charleston and the Indigo Inn with us; you are too kind with your words. It sounds like you had a wonderful time in Charleston, and at the Indigo, and we hope that you would consider a repeat visit!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Indigo Inn

Address: 1 Maiden Lane, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#7 Family Hotel in Charleston
#18 Romantic Hotel in Charleston
#22 Business Hotel in Charleston
Reservation Options:
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Also Known As:
Indigo Hotel Charleston
Indigo Inn Charleston Sc

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