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“hot, but nice” 4 of 5 stars
Review of Holiday Inn Charleston Riverview

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Holiday Inn Charleston Riverview
3.0 of 5 Hotel   |   301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407   |  
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Ranked #46 of 59 Hotels in Charleston
Asheville, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“hot, but nice”
4 of 5 stars Reviewed August 28, 2014

Hotel great, however internet very slow, and no shade at the pool, It was 99 and 106 with the heat index. Balcones were lock, I did not like this. Hotel staff from the manager "KATHY" to the bartender "Aron White" were great. Entering roads was a night mire, but the hotel was proable there before the divid highway.

Room Tip: higher floors, rest. and bar are on the top of the hotel (14th floor) Pool is on the third.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review, August 30, 2014
Dear Tim W,
Thanks for staying with us! We are in the process of upgrading our entire internet which should be completed in the next week or so I know this did not help you but we are looking forward to the lighting fast WIFI here at the property. The Holiday Inn Staff thanks you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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780 reviews from our community

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Thornton, Colorado
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 26, 2014

My husband and I met his mom and our 7 year old niece at this hotel and we stayed in a 2 queen room for 2 nights. The front desk people were not very friendly - not what we were expecting with all the southern hospitality in the area. Could hardly get smiles from them. The room was a good size for the 4 of us and all our stuff and it was clean and pretty quiet as we didn't hear the people around us at all. We enjoyed the pool one day. The breakfast was fantastic but again the people working were not friendly - hardly acknowledged you and just seemed bothered. The hot offerings were fantastic. It was easy to get out and get to where you wanted to go but not as easy to get to the hotel. We came a different direction than my mother in law and she had about 5 turns to get into it. The value for Charleston was decent.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank LeenerAll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review, August 30, 2014
Dear LeenerAll,
Thank you for staying with us! The Holiday Inn Riverview is known for its Southern Hospitality from the Front Desk, Housekeeping, Maintenance and the Food & Beverage department. We take pride in making sure all guest feel welcome and at “home.” With the hotel being centrally located to all the hot spots in Charleston it makes it an awesome location to have fun.
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Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 26, 2014 via mobile

My husband and I stay here often, and love it everytime. From the complimentary charter van that runs downtown charleston to the panoramic view top floor restaurant/bar and everything in between. My only few complaints are the balconies are permanently closed, The parking lot entrances can get a little confusing if you follow the arrows. We were given unbelievable service upstairs- Shane - was his name. And our view was awesome.

Stayed August 2014
Helpful?
Thank Ashrox2190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review, August 30, 2014
Dear Ashrox2190,
Thanks for being a loyal Holiday Inn Riverview customer we are very grateful for your business! Our free shuttle that goes Downtown every 2 hours starting at 7:30 am – 9:30 pm along with our free parking is a win - win combination. The panoramic views from the guest rooms and the restaurant are memorizing - especially if you catch the dolphins playing in the Ashley River. Thanks again for being a loyal Holiday Inn Riverview customer!
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Hendersonville, North Carolina
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 25, 2014

We've stayed at this property at least 20 nights over the past 3 years and are always greeted by the front desk with warm welcomes and smiles. Josh and Charisse are particularly friendly, courteous and good natured. The views from the rooms are fantastic (get a high floor) and the top floor restaurant bar offers a panoramic view of the area. The exercise room has the basics for a decent workout. There's a free downtown shuttle and complimentary coffee and tea. Clean, comfortable, well appointed rooms.
Great location on the Ashley river is close to downtown for shopping and eats and the beach is only 15 minutes or so away. Also, there's a great health food store called earth fare just a few minutes away (kind of like whole foods but smaller).
Love this place.

Room Tip: Get a high floor on river side
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review, August 30, 2014
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 24, 2014

My family and I stayed here for two nights before a carnival cruise. We did the park and cruise package. They shuttled us to the cruise port and gave all of us breakfast in their restaurant (buffet) each morning. The hotel had a nice location, being close to all activities. The room smelled and looked very clean. The views from this hotel are amazing, especially at night! There is a small pool, it was a nice way to cool off in the afternoon. If you need any taxi service from this hotel, ask for a driver named Norman. He has his own taxi service and helped us out a couple of times. He took a liking to my sons and gave them each 5$ for spending money on the cruise! He made the trip extra special! We also arranged for him to pick us up from the cruise terminal and take us back to the hotel, to get our car, as transportation back was not included ( not sure why). This hotel also has a free shuttle to the main part of town. Overall, it was a nice hotel and we would stay again! The staff was always very friendly and helpful!

Room Tip: Request a room on a higher floor, the views are simply stunning!
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Tara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review, August 30, 2014
Dear Tara D,
Everyone here at the hotel truly appreciates your business and thank you so much for the wonderful comments! Carnival Cruise and the Holiday Inn Riverview have a wonderful relationship many of our guest book the “Park, Stay and Cruise” package it offers: free parking, free shuttle to the port and free breakfast. The value added package is a wonderful way to save money before you depart on your exciting cruise. Our clean and comfortable guest rooms, along with the spectacular views from your room will put you in the mood for a relaxing vacation. Thanks again for staying with us.
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Mt airy
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

After booking our room I sent an email to inform them we would be there for our 20th anniversary and asked for a good view. Amanda Carter put us on the top floor overlooking the river. More than I expected. The rooms were nice and clean. The shower could use some work. The water was so hot that if we tried to turn it down there was no pressure. It was almost like the cold wasn't even hooked up. The restaurant was good along with the service. You can leave your car and take the free shuttle to town. We didn't wait for the return shuttle. We took a cab from the same spot for about $15.

Stayed August 2014, traveled as a couple
Helpful?
2 Thank Bjjctrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review, August 30, 2014
Dear Bjjctrips,
We all here at the Holiday Inn Riverview wish you a very warm and happy 20th wedding anniversary! I am so pleased that Amanda was able to upgrade your room to the very top of the hotel overlooking the scenic Ashley River. I will have maintenance look at the shower control valves to make sure that everything is working properly, thanks for bring this to our attention. Our restaurant offers three meals a day: hot breakfast with a vast variety, lunch buffet and dinner from a customer menu. Congrats again on the 20th wedding anniversary and we hope to see you on the 21st wedding anniversary if not before then.
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Kenosha, Wisconsin
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 23, 2014

We were traveling around in the south, with no real plan or schedule. We got into Charleston late one afternoon, and started looking for a hotel. We did find a couple, north of the city, which were not acceptable for various reasons. We took a chance and tried the Holiday Inn Riverview. At the desk, we were told they were fully booked. I asked Mary Beth at the desk if she was absolutely sure there was nothing. She plunked around on her keyboard for a bit, and - Yes, there was just a cancellation, and a king room was available. Of course we took it. Downside was that it was only available for that one night. So we were wait-listed for a room in case of a cancellation.
We were beat from the road, and having spent the better part of the day at Myrtle Beach, so we decided to eat at the hotel restaurant, up on the top floor of the circular hotel. Our expectations weren't that high, but we were very pleasantly surprised with the quality of the dinner as well as the very attentive service. There was a bar adjoining the dining room, and we stopped for a couple of drinks. While sitting at the bar, my wife started to query for hotels for the next night on her phone. She found a king room with a city view at this very hotel. I took the phone down to the front desk - and Mary Beth again worked her magic, giving us our same room (so we didn't have to change rooms) at the same price (it should have been higher for the weekend)...saying she'd give whoever had been booked for our room an upgrade. A job well done Mary Beth!!! She turned a full hotel into a two night stay for us in a nice room at a discounted price.
We found the room to be quite satisfactory...clean, comfortable bed, plenty of linens....no complaints at all.
I will agree with other reviewers, exiting the hotel parking lot onto the highway was a bit tricky, but not death-defying....although morning rush hour may be an altogether different story.
All in all, we enjoyed Charleston, and thanks to Mary Beth, our stay was that much more enjoyable.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Arseneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review, August 24, 2014
Dear Arseneg,
Thank you so much for your business! For “no real plans in Charleston” I am ecstatic that the Holiday Inn team exceeded all of your expectations and was able to accommodate all your needs. Mary Beth is one of our fantastic Front Desk team members I will surly pass along your glowing remarks to her - she will be so excited. Also, our housekeeping department works extremely hard to make sure all rooms are clean and comfortable for each and every guest. Thanks again for staying with us we are very pleased that you enjoyed your stay.
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Additional Information about Holiday Inn Charleston Riverview

Address: 301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Charleston
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn Charleston Riverview 3*
Number of rooms: 178
Official Description (provided by the hotel):
All the beauty, romance and adventure of Historic Charleston, South Carolina are located right outside the front doors of the Holiday Inn Charleston Riverview. On the banks of the Ashley River you are just minutes from Charleston with its many restaurants, shops and historic attractions. If you are looking for a day at the beach, we're only 10 minutes away from Folly Beach, Sullivan's Island, and the Isle of Palms. Join us atop the hotel in our HarborView Restaurant & Lounge for spectacular lowcountry cuisine, and breathtaking views of the Ashley River and the beautiful downtown skyline. The hotel is conveniently situated on Highway 17, with easy access to Charleston's popular destinations, such as: The Citadel, MUSC, the College of Charleston, Riverdogs Stadium, and of course the historic downtown area. Experience a Charleston landmark and true southern hospitality at the Holiday Inn Charleston Riverview. ... more   less 
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Also Known As:
Holiday Inn Charleston Riverview Hotel Charleston
Charleston Holiday Inn

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