We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average” 4 of 5 stars
Review of BEST WESTERN Sweetgrass Inn

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN Sweetgrass Inn to your Saves list
BEST WESTERN Sweetgrass Inn
2.5 of 5 Hotel   |   1540 Savannah Highway, Charleston, SC 29407-7845   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Stay 2X get $50 gift card
Ranked #34 of 59 Hotels in Charleston
Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
“Average”
4 of 5 stars Reviewed July 30, 2014 via mobile

Room was ok..
kind of crowded with furniture. Bathroom was extremely small... So small that it's hard tho get in and out.
Outside room entry was kind of sketchy.

That being said... The room was clean. Staff was very nice and helpful. The pool was great. Breakfast was ok.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, August 2, 2014
Dear mandap1976,

Thank you for taking the time to write a review. We really enjoy the feedback we get from Trip Advisor.

I was happy to read that you found your room clean and our staff very nice. I agree about the room being crowded with furniture. During our upcoming renovation we will be redesigning each room to insure that the rooms are not over crowded. I hope you'll visit to see the improvements first hand.

Again, thank you very much. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

701 reviews from our community

Traveler rating
    290
    246
    84
    46
    35
See reviews for
227
269
41
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Macedon, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2014

We had reserved a queen room for this past weekend. We were moving our son to Charleston and he expected to move in to his apartment on Saturday. Unfortunately he was not able to move in until Monday. The hotel staff was very helpful in changing our room to another room to accommodate 4 people.
The room was very nice, the pool was great and the breakfast was very good.
We would definitely recommend this hotel and will stay again the next time we are in Charleston.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, August 2, 2014
Dear conmoore1234,

Thank you for taking the time to share your comments. We really appreciate it.

I was delighted to read that you enjoyed your visit with us and that you found our staff to be great. We share these reviews with them; I am certain they will be very happy to know that their hard work was noticed and appreciated.

Again, thank you for taking the time to write a review. I hope you'll choose to stay with us when you visit your son.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Battle Creek, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2014

Just left this hotel. We had a comfortable stay: room was clean, bed and pillow were comfy, pool was nice and the staff were terrific. The breakfast was nice, not great but nice. Weekday dining room woman was great but the weekend one was surly and not on top of things. A special for longer stayswould be a nice touch but wasn't available. We would stay there again!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, August 2, 2014
Dear StacyHislop,

Thank you so much for taking the time to share your comments. We appreciate the feedback very much.

I was very happy to read that you enjoyed your visit with us. I am sorry you found our weekend Breakfast Attendant to be surly. I will certainly speak to her and insure that she is retrained on our standards regarding guest service. Thank you very much for bringing the matter to my attention.

Again, thank you very much. We look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corydon
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

Sweetgrass Inn was reasonably priced and in a good location. The staff were helpful and easy to work with. (Rene' in the breakfast area was fantastic with her service!) The hotel lobby was clean and provided lots of good information and coupons for us to choose from.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, August 2, 2014
Dear Kevin N,

Thank you so much for the review. We really appreciate the opportunity to interact with our guests that this site provides.

I was very happy to read that you had a nice stay with us. I was delighted to know that Renee was able to make such a positive impact upon your visit.

Again, thank you so much. We look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 27, 2014

My sister and I had Charleston on our bucket list of places to visit for a long while. The Sweetgrass Inn made our trip and three night stay there all the better! The rooms were very clean and comfortable..so nice after long days of sight-seeing. The staff were very professional. A big thanks to the breakfast gal!!! She took extra time to print out directions to old Charles Towne for us. Breakfast was full of great choices. We were overall very pleased.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, August 2, 2014
Dear Claudia W,

Thank you so much for taking the time to write a review of our property. We really appreciate it.

I was delighted to read that you and your sister enjoyed your stay with us as well as your visit to Charleston. We are so glad that we could help, in a small way, to remove something from your bucket list. As we share these reviews with the staff, I am certain they will be quite pleased to know their hard work was noticed and appreciated.

Again, thank you so much for the kind words. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schulenburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

This was a very comfortable hotel with great staff. It is convenient to downtown or area touring. The grounds were filled with flowers and lovely plants. We had a great stay and enjoyed the breakfast room every morning. Renee at the breakfast room made everyone welcome and kept the place spotless.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, August 2, 2014
Dear Lemae H,

Thank you for taking the time to share your thoughts regarding your recent visit with us. We really appreciate the feedback we get from sites such as this one.

I was delighted to read that you enjoyed your visit with us. I was especially pleased to know that Renee was able to make such a positive impact upon your experience.

Again, thank you for the review. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westminster, Maryland
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed the Best Western Sweetgrass Inn after spending the day in Charleston. This hotel offered a clean and comfortable room for us. Our room was on the second floor and we were pleasantly surprised with our vaulted ceilings and view of the pool. The bed was very comfortable.
Due to an early morning flight, we did not take advantage of their continental breakfast. Even though it is located on a busy road, we were not disturbed by any noise; however, certain times of the day can be challenging to get in and out of the entrance.

Room Tip: The vaulted ceilings on the second floor made the room seem very spacious.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, August 2, 2014
Dear Kcompoundsmith,

Thank you very much for taking the time to review our property. We really appreciate the feedback.

I was very happy to read that you enjoyed your stay with us and found your room clean and comfortable. I'm sorry you didn't get a chance to sample our breakfast. Hopefully, next time you visit you can stay longer and take advantage of all Charleston has to offer.

Again, thank you so much for the comments. We hope to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to BEST WESTERN Sweetgrass Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Sweetgrass Inn

Address: 1540 Savannah Highway, Charleston, SC 29407-7845
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Free Breakfast Shuttle Bus service Wheelchair access
Hotel Style:
#23 Business Hotel in Charleston
#32 Family Hotel in Charleston
#36 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Sweetgrass Inn 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, BookIt.com, Hotels.com, Orbitz, Odigeo and TripOnline SA so you can book your BEST WESTERN Sweetgrass Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Sweetgrass Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.