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“Short Visit” 4 of 5 stars
Review of BEST WESTERN Sweetgrass Inn

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BEST WESTERN Sweetgrass Inn
2.5 of 5 Hotel   |   1540 Savannah Highway, Charleston, SC 29407-7845   |  
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Ranked #38 of 59 Hotels in Charleston
Cape May, New Jersey
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Short Visit”
4 of 5 stars Reviewed April 27, 2013

We stayed one night in this hotel and we were very pleased. The beds were extremely comfortable and the overall appearace of the hotel was good. The staff was pleasant and helpful. The hotel is pet friendly and our room was on the ground level which made it very convenient. The buffet breakfast was what you would expect but more than adequate. The hotel is on the outskirts of town but we were only there to pick up some things from our college grandaughter but if you plan to tour you should stay in town because parking is at a premium. I suggest you stay in the historic section if you want to be close to everything and within walking distance.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, May 11, 2013
Dear 69Naninnj,

Thank you so much for taking the time to share your opinion regarding your recent visit with us. We really appreciate the opportunity to interact with our guests this way.

I was very happy to read that you enjoyed your visit with us. I am sorry you found traveling to the historic district challenging; our clerks could have provided you with excellent directions to exactly where to park.

Again, thank you for the feedback. We hope we get the chance to service you again.
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755 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • English first
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English first
Peterborough, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2013

We stay at Best Westerns more frequently than any other chain because of the great service and clean comfortable conditions, but the Sweetgrass Inn in Charleston, SC is exceptional. From arrival at check-in until check-out the service is very efficient, courteous and helpful. The room was very clean , comfortable and quiet. The attendant at breakfast provided service above and beyond normal -it reminded us of being on a cruise ship! The location is outside the downtown, but within easy access. I would definitely stay there again if I return to Charleston, and would highly recommend it to others.

Room Tip: Rooms in the rear unit away from the street are quieter
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, May 11, 2013
Dear Browndog649,

Thank you so much for taking the time to share your comments with us regarding your recent visit. We really appreciate the feedback we get from forums such as this one.

I was delighted to read that you enjoyed your visit with us. I am sure my staff will be delighted as well with the comparison to a cruise ship's level of service. We do strive to provide excellent service to all of our guests.

Again, thank you for your comments. We hope to see you again the next time you visit Charleston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 24, 2013

I was new to Charleston and needed a room to act as a base-camp to look for an apartment. The provided wireless internet was most helpful and I had no problems.
I especially appreciated the microwave and refrigerator in the room. My stay was for 3 nights and everything was great.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, April 27, 2013
Dear John_SWilmington,

First and foremost, welcome to the neighborhood! Thank you for taking the time to share your comments with us. We really appreciate the opportunity to interact with our guests through forums such as this one.

I was very excited to read that you enjoyed your recent visit with us. We do share these comments with our staff; I am certain they will be delighted to read that their hard work was noticed and appreciated.

Again, thanks so much. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brookline
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 21, 2013

We had a spacious and very clean room. Breakfast is included...a good variety of breakfast foods both hot and cold. The staff is very friendly, courteous, and helpful. The location is on the outskirts of Charleston......you will need a car to get around Charleston and environs if you choose to stay here. The location is accessible to highways that go into downtown Charleston.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, April 27, 2013
Dear Viajera825,

Thank you for taking the time to share your comments. We really do appreciate the opportunity to interact with our guests this way.

I was very happy to read that you enjoyed your recent visit with us. We do share these reviews with our staff; I am certain that they will be delighted to read that their hard work was noticed and appreciated.

Again, thank you so much for the review. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, Rhode Island
Level Contributor
79 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed April 18, 2013

Room was very clean & spacious. Breakfast included in cost & was plentiful. Only drawback, thought it was closer to downtown. Took approx. 15 mins. to get there. Would still plan a return stay, No noise from adjacent rooms.

Room Tip: Stayed on first floor, convenient to unload vehicle.
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, April 27, 2013
Dear Sea4Me2,

Thank you for taking the time to share your comments with us. We really do appreciate the feedback.

I was delighted to read that you enjoyed your recent visit with us and found our rooms to be spacious.

Again, thank you so much. We hope to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 16, 2013

We enjoyed our stay. It was close to the old area of Charleston, the interstate, and the plantations. Accommodations were comfortable and adequate. Staff helpful. We would return to this Best Western in the future and recommend to friends.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, April 27, 2013
Dear Katherine K,

Thank you so much for taking the time to share your observations. We really do appreciate the feedback.

I was delighted to read that you enjoyed your recent visit with us. As we share these reviews with our staff, I am sure they will be delighted as well to know their hard work was noticed and appreciated.

Again, thank you for your comments. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Florida
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 16, 2013

Clean room with micro and fridge.Very comfy beds.Lovely pool which we didn't get to enjoy because of rainy weather. The breakfast was very good with not only waffles but blueberry waffles! Was good with sliced banana.Also had cereals,yogurt, danishes,etc.,and chocolate milk which I haven't enjoyed in a long time. Was on a busy street and had to turn right and u turn at times,but it worked. Enjoyed going to the thrift shops on the same street.Short drive to downtown.Would stay there again.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review, April 27, 2013
Dear Kalvarezyates,

Thank you for taking the time to share your comments. We appreciate the feedback we receive through forums such as this one.

I was delighted to read that you enjoyed your recent visit with us. I only wish the weather could have been better so you could have experienced the pool as well.

Again, thank you so much for the feedback. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Sweetgrass Inn

Address: 1540 Savannah Highway, Charleston, SC 29407-7845
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Free Breakfast Shuttle Bus service Wheelchair access
Hotel Style:
#22 Business Hotel in Charleston
#35 Family Hotel in Charleston
#36 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Sweetgrass Inn 2.5*
Number of rooms: 87
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Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western

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