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“Comfortable 3 night stay” 5 of 5 stars
Review of Holiday Inn Express Charleston Downtown - Ashley River

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Holiday Inn Express Charleston Downtown - Ashley River
3.0 of 5 Hotel   |   250 Spring Street, Lockwood Drive, Charleston, SC 29403-5123   |  
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Ranked #37 of 58 Hotels in Charleston
Dunn, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Comfortable 3 night stay”
5 of 5 stars Reviewed December 22, 2013

We enjoyed our stay at this cute and clean hotel. I appreciated the decor & color palette. The free breakfast did not disappoint. There is a McDonalds within walking distance, and the trolley stop is on the Lockwood Dr side of the hotel. The front desk staff was very helpful in printing out driving directions to & from Middleton Place and James Island County Park. Make sure you have a GPS as well b/c the roads are tricky. It is very easy to miss a turn or an exit and there is no quick or easy remedy.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, January 5, 2014
We are very proud to provide you a comfortable stay. I’m happy to hear we were able to help you successfully navigate around Charleston as to not miss any sights!
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448 reviews from our community

Traveler rating
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140
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Anderson, South Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2013 via mobile

Got into town early and was able to complete what I needed to do. They were able to provide an early check in. Everything worked out well. Front desk staff was professional and hotel seemed well kept. While this hotel is not downtown, it is a short walk. Short, fun, 20 minute walk to downtown attractions.

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, December 24, 2013
Thank you for your wonderful review! We appreciate your review. We are always happy to provide our guests and early check-in if we have rooms available.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2013

My Mom had surgery done at MUSC and the hospital recommended this hotel for its convenient location... 5 minutes (or less) from the hospital. The staff treated my family and I with extreme courtesy. The rooms were clean, the beds was comfy, the bath water stayed hot and the breakfast was more than adequate. The front office manager (Anthony Goff) was immaculate. There couldn't have been a better person representing this hotel. He was extremely pleasant to deal with during this trouble some time. Another person who stood out was Mike (food service maintenance). He was cleaning and moving around so fast that I never saw a table dirty. Thank you so much for your kindness, I would indeed stay here again, hopefully for leisure next time.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, December 24, 2013
It was our pleasure to do everything possible to ease the stress of your situation. Thank you for your recognition of Anthony and Mike. They are both very good hearted men.
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Beech Island, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

Great service, wonderful hot breakfast. even worked with us on an early departure after checkout time had passed. Will use this hotel when in the area again. The staff were very friendly went out of their way to help us.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, December 24, 2013
We look forward to having you back with us. We hope next time you can visit for pleasure!
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Casselberry, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 17, 2013

We stopped in Charleston for one night and stayed in the Ashley River Holiday Inn Express. It was clean and the beds were comfy. They have memory foam mattresses and they are a little tall. The staff were all very nice and helpful. Breakfast included was fresh and tasty.

Stayed December 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, December 19, 2013
Thank you for your review! We are happy you enjoyed a restful night and a tasty breakfast the next morning before getting back on the road. We hope you can return for a longer trip in the future!
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Senior Contributor
40 reviews 40 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 16, 2013

We stayed at this Holiday for 3 days the first part of December for a short shopping trip. One of the reasons was access to the free trolley service that takes you into downtown, very convenient. You can catch the trolley at the end of the parking lot located just south of the hotel, easy and free! The hotel was clean and remodeled and was extremely comfortable. The bed slept great! The only problem was the air conditioner was loud and clanked but we didn't need much after the first night because it turned cool so we didn't use it any longer so not sure if it was a constant or just cranky for that day. The room was clean and well maintained but overall a good 3 night stay.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, December 19, 2013
Thank you very much for recognizing our clean and comfortable hotel! We appreciate the 5 Stars! Using the free town trolley is a great way to explore Downtown Charleston and get to the Historic District.
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Spartanburg, SC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2013

Great service from the front desk to breakfast crew that took care of us. Danielle (front desk), Jami, Robin, Elaine (restaurant) were GREAT. Thanks for making our weekend stress free. Our daughter got married at Founders Hall at Charles Towne Landing so we needed to be close to the venue. Our rooms were clean and comfortable. Breakfast buffett was delicious with lots of choices with area constantly being cleaned by the staff. Thanks again for a wonderful weekend. Will definitely recommend to others.

Room Tip: Rooms on the 3rd floor were very quiet. Asked for family and friends to have adjoining rooms. Daniel...
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Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, December 19, 2013
We are so happy you enjoyed your stay with us! And what a beautiful venue at Charles Towne Landing! Congratulations and maybe we’ll see you all back for a reunion Anniversary trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Charleston Downtown - Ashley River

Address: 250 Spring Street, Lockwood Drive, Charleston, SC 29403-5123
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Ashley River 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 
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Also Known As:
Best Western Charleston
Charleston Best Western

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