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Holiday Inn Express Charleston Downtown - Ashley River
3.0 of 5 Hotel   |   250 Spring Street, Lockwood Drive, Charleston, SC 29403-5123   |  
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Ranked #36 of 57 Hotels in Charleston
Myrtle Beach, South Carolina, United States
Reviewer
4 reviews 4 reviews
“Not too bad”
4 of 5 stars Reviewed April 29, 2013

We booked early and got a great deal on our room. Hotel staff was nice. Rooms were clean. Showers had good hot water and pressure. Beds are firm. Breakfast was ok. We stayed in a room with ajoining doors and could hear our neighbors well. I will make sure we do not get that type of room again. The parking could have been better. We had to park by a curb almost everynight instead of a parking place. They need a much bigger parking lot. Overall it wasnt a bad deal and we would stay there again! You are like 2 minutes from downtown Charleston.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, May 1, 2013
Thank you Crystal for visiting us! Our parking lot can get quite full. We do our best to manage by limiting to one car per room and no oversized vehicles. We are working on a solution to limit any noise from adjoining doors and appreciate all of our wonderful guests for their feedback. We are very happy that you would choose us again and aim to make it an even BETTER stay!
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412 reviews from our community

Traveler rating
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    65
    16
    12
See reviews for
129
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36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed April 28, 2013 via mobile

We stayed there for a wedding. The hotel is well maintained and has a great staff. They went the extra mile to help us with an issue we had. Cabs and transportation are easily accessable when needed. Close to downtown but not too close.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, May 1, 2013
Thank you for taking the time to post your wonderful review. We hope to see you again!
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Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 28, 2013 via mobile

This recently renovated hotel is well staffed with friendly personnel. Our room was a large, comfortable room in which no noise from the rest of the hotel was noticeable. The included free breakfast was good, with small changes in offerings from day to day. There are several fast food restaurants nearby. The location is good. It is near a major highway, the airport (15 minutes) and downtown Charleston. It would be quite a walk to the center of Charleston. There is a free trolley that will take you downtown during daytime hours, stopping around the corner from the hotel.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, May 1, 2013
Dear Jimlind,

Thank you so much for your review. You really stated all the great things about our hotel. Our goal will be to get a "5" from your review the next time through :) Thanks again!
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Auburn, Alabama
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 27, 2013

The location is not too far from downtown with a free trolley stop nearby. The building is older but has been recently refurbished so it looks quite nice inside. Beds are comfy, showers had good hot water and pressure. Breakfast served everyday and changed each day. We ended up switching rooms because we were in a room with a connecting door to the room next door--we could hear their baby crying as if it was in our room. The receptionist was extremely friendly and had no problem changing rooms.

There were some issues with cleanliness in the first room (remote was really gross, as it was brown and supposed to be white). The second room was perfectly clean but had an odd feature: the balcony door didn't shut all the way so there was a 3/4" gap. This wasn't really an issue but I imagine that if it were really hot, windy, or rainy this might matter.

I have no complaints about the location because we knew where it was when we booked. Parking is plentiful downtown so we just drove back and forth. There are plenty of transportation options (free trolly, bike taxi, taxi, walking, driving). We even got adventurous and walked home from dinner on Broad street one night (2 miles). I think considering it's quirks, price and proximity to the action I'd stay here again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, May 1, 2013
Thank you very much for providing your feedback. We are working towards correcting our "quirks" and appreciate your recognition of our value. We thank you for your recommendation and look forward to your next visit!
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Port Canaveral, Florida
1 review
5 of 5 stars Reviewed April 27, 2013

Our stay at your hotel was marvelous. Liz and Tiffany at the front desk were superb. They were professional and personable. The room was clean and comfortable. I would definitely stay there again. The entire staff made us feel at home. The breakfast was fresh and tasty.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, May 1, 2013
Thank you so much for recognizing our staff. We want all our guests to feel as comfortable as they are at home!
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Vejle, Denmark
Top Contributor
126 reviews 126 reviews
50 hotel reviews
Reviews in 55 cities Reviews in 55 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 26, 2013

The hotel has recently opened, and offers special prices, which gives good value for the money.
Though they call the hotel "downtown" it is still 2-3 miles away from the historic center of Charleston.
The hotel offers a complementary breakfast, we has both hot and cold options, and should be sufficient for most needs.
Rooms are nice and big, we had a room with 2 large beds, which where very comfortable.
Two room are alway connected with a door, and this makes it quite disturbing if you neighbor decides to watch a move late in the evening, the connected rooms are not very soundproof, and from the outside you can easily here traffic and noise from the aircon.
Though they have plenty of parking, it gets filled up at the end of the day
All in all, considering the price we paid, good valu for the money

Room Tip: Ask for the rooms with two beds, that are larger
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, May 1, 2013
We appreciate you taking the time to share your experience with others. We offer a variety of room types which feature 2 Queen or 1 King beds, some with connecting rooms to accommodate larger groups. We are able to provide our guests a great value including complimentary parking (which does fill up) and complimentary hot breakfast bar. Being along the free DASH town trolley route provides an alternative to our guests from driving the 1.5 miles to the Historic Market area.
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Boston, Massachusetts
Top Contributor
69 reviews 69 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed April 20, 2013

If you are in Charleston to see it's delights, walk downtown, eat at the cool restaurants, and generally be a tourist, this isn't the place to stay. The renovated property gives you an attractive room for a fair price, but is in what is essentially a featureless parking lot - even the pool is in the parking lot. If you don't mind driving into Charleston and hoping to find parking or if you aren't focused on Charleston proper as your destination, this is fine. Otherwise, pony up to be in town.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, May 1, 2013
Thank you for your review. As you mentioned, we are proud to offer an attractive room for a fair price. Our saline pool offers a wonderful amenity not often found in the Historic District hotels. Combined with our free parking and hot breakfast bar, we are excited to offer our guests a value driven alternative to staying in the heart of the Historic District.
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Additional Information about Holiday Inn Express Charleston Downtown - Ashley River

Address: 250 Spring Street, Lockwood Drive, Charleston, SC 29403-5123
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Charleston
#36 Business Hotel in Charleston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Ashley River 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 
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Also Known As:
Best Western Charleston
Charleston Best Western

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