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“An historic treasure in an historic city” 5 of 5 stars
Review of Zero George Street

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Zero George Street
4.0 of 5 Hotel   |   0 George Street, Charleston, SC 29401   |  
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Hotel website
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Hotel amenities
Ranked #4 of 54 hotels in Charleston
Charlottesville, Virginia
1 review
1 helpful vote 1 helpful vote
“An historic treasure in an historic city”
5 of 5 stars Reviewed April 5, 2013

Recently spent three nights at this charming and lovely inn in an historic Charleston neighborhood. Staff was most helpful, and the room was very comfortable. Lovely breakfast included, and great coffees! Make your reservations early as this new spot is going to be filling up fast! Lovely porches which, in warmer weather, will be a great place to relax after a day on the town!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 people have reviewed this hotel

Traveler rating
    156
    19
    8
    2
    0
See reviews for
17
133
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 3, 2013

This was our 1st trip to Charleston & 0 George is a new & well located hotel. The staff, especially Justin & Kathryn, were exceptionally helpful. Nice cocktail hour(s) & breakfast buffet. The staff made great recommendations & reservations for us for our meals. Quiet too & comfrtable beds.

Room Tip: Do NOT get the 3rd floor unless you are fitness buffs into climbing! They could use makeup mirrors i...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 1, 2013 via mobile

The room and grounds are very nice. Very attentive staff, except the maid service, which is shoddy. Fully-stocked in-room Keurig machine is great, but twice I had to go to the front desk and ask for coffee pods which were never replenished by the cleaning staff. Complimentary beverages in the refrigerator were also restocked only sporadically, causing another trip to the desk for water. My objection is not that these things were not provided, but that they were offered and then only occasionally produced. This is not the kind of consistency one would expect at what is billed as a luxury hotel.

Stayed March 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeroGeorge, Owner at Zero George Street, responded to this review, April 5, 2013
Dear SuzieChuzie,

We do appreciate your constructive comments. My manager spoke to me about your problem while you were staying with us. While glad that we responded to your issue, it should not have happened in the first place. We have completed a detailed checklist for our new housekeeper, who is training to learn the business.

You are correct that, as a luxury hotel we must have the consistency. We believe we now have those details in place.

Would appreciate your reaching out to us directly on your next trip to Charleston so we can provide a special amenity and take fabulous care of you.

Sincerely, Dean & Lynn Andrews, Propreitors
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, District of Columbia, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2013

Zero George is the sort of place that looks like it happened over time and by accident. Indeed I am confident neither is true as it has just been completely renovated, and while comfortable and elegant beyond all expectations, the careful approach with which the renovation was undertaken leaves you thinking about the history of this amazing town not jarred by any of the usual corners cut in modern restoration, which is not easy to accomplish and certainly is not an accident. The staff is lovely, the proprietors helpful but not hovering, and the ambiance truly special. Were it not for the amazing sights and food that Charleston has to offer, most guests, including this one, would be hard pressed to find reason to leave the property.

Room Tip: those rooms inside and to the rear of the property are the most quiet.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeroGeorge, Owner at Zero George Street, responded to this review, April 5, 2013
Thank you for your fantastic review and for taking the time to share your experience. We are thrilled you enjoyed the uniqueness of Zero George and had a restful stay. We look forward to having you stay with us in Charleston again.

Sincerely, Lynn & Dean Andrews, Proprietors
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chevy Chase, Maryland, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2013

Beautiful and elegant boutique hotel located in central Charleston within walking distance of great sites and fabulous restaurants. Hosts are welcoming and knowledgeable and setting manages to be both chic and comfortable. Tastefully decorated with beautiful touches everywhere--lovely patio with beautiful planting, a mix of antiques, and one of the sweetest breakfast rooms anywhere.

Room Tip: Upstairs is best. Downstairs rooms can be dar,
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeroGeorge, Owner at Zero George Street, responded to this review, April 5, 2013
We appreciate your glowing review of Zero George on your recent business trip. We will be sure to pass along your thoughtful notes to the staff. Thank you for taking the time to share your experiences with the Trip Advisor community. Thanks as well for your comments on our decor - we gave a lot of thought to the design! We hope to see you back in Charleston soon.

Sincerely, Lynn & Dean Andrews, Proprietors
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2013

Enjoyed 2 nights at this new hotel in Charlottesville: staff were friendly, breakfast was complete with great espresso in a sunny room, and the room was a good size. Very comfortable and within walking distance of the town center. Decor is sophisticated and unfussy.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeroGeorge, Owner at Zero George Street, responded to this review, April 5, 2013
We are so pleased to read about your wonderful experience at Zero George. We are glad you were able to enjoy breakfast in our café. We will be sure to have an espresso waiting for your next visit to Zero George.

Sincerely, Lynn & Dean Andrews, Proprietors
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2013

Spect two days and nights at Zero George. From moment of arrival the remarkable attention to detail makes it clear this is a very special place. Few hotels get the balance just right but this hotel does - fresh, modern, relaxed but elegant and perfectly attuned to a guests comfort and enjoyment. Housed in a series of historic structures the hotel feels intimate and welcoming. Hospitality and service was superb. And most importantly, we felt privileged to "discover" this place as early guests in its tenure. I travel frequently for work and pleasure. This is that special place I have been waiting for. I look forward to planning a trip back here and ideally soon.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeroGeorge, Owner at Zero George Street, responded to this review, April 5, 2013
Thank you for your superb review and for being one of our first guests. The team at Zero George strives to deliver exceptional service to every guest. We look forward to hosting you again soon in Charleston.

Sincerely, Lynn & Dean Andrews, Proprietors
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Zero George Street

Address: 0 George Street, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #4 of 54 hotels in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Zero George Street 4*
Official Description (provided by the hotel):
Zero George Street is Charleston’s European-style boutique hotel, established in restored historic residences, surrounded by lush courtyards. Designed with the sophisticated traveler in mind. A blend of historic architecture, with modern amenities, innovative bathrooms, and casually elegant guestrooms and suites, with adjoining open-air furnished veranda terraces. Located in the historic Ansonborough neighborhood, you will be within walking distance of the Battery, down East Bay Street with its restaurants, bars and retail, and across from the waterfront development – SC Aquarium, Cruise Ship terminal, and the Gaillard Arts Center. ... more   less 
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