My fiancee and I have stayed here 3 times. We love the location, accommodations, staff, and especially the food. On our last trip the concierge called about a week before our scheduled stay to ask if he could help. Through him we booked a table at Cypress for dinner. When we arrived at Cypress there was no reservation and we were turned away. Possibly a problem with Cypress, but I have never had problems reserving a table with them before. Enjoy the hotel and its beautiful atmosphere, but perhaps handle your own reservations.