As a frequent traveler to Charleston, my family and I enjoy the southern hospitality that this hotel Sleep Inn-Charleston has to offer. The rooms are very nice and well furnished. The shower was very large and clean. Overall the hotel was beautiful and the staff was helpful with our questions of where to go for shopping and sight-seeing. Therefore I must say that our chief complaint would have been the rudeness of the older lady working the breakfast area who wasnt very pleasant in her tone when my daughter ask for some hot water for her tea. We felt her staring at us everytime we went into the fridge as if it was a problem. We just left the breakfast bar and went to Tanger Outlet for breakfast. My wife brought it to the front desk attention how uncomfortable she made us feel. It was said by prior guests who is staying over for work as a contractor says that they cant deal with the older lady when she works breakfast, they go over to have breakfast next door.I say that what is management doing about these complaints? On a scale from 1-10 I give Sleep Inn a 7 but ignoring chief complaints from your guests is costing you along the way. I will stay again just not at this location.
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- Also Known As:
- Sleep Inn Charleston Hotel Charleston
- Charleston Sleep Inn