We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Stay” 4 of 5 stars
Review of Sleep Inn Charleston

Save Saved
You added Sleep Inn Charleston to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sleep Inn Charleston
2.0 of 5 Hotel   |   1524 Savannah Highway, US 17 S, Charleston, SC 29407   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #32 of 54 hotels in Charleston
Greensboro, North Carolina
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Nice Stay”
4 of 5 stars Reviewed April 7, 2013

On a recent visit to Charleston SC, we stayed at this Sleep Inn. Check-in was easy, our room was as requested. The room was decorated nicely, clean, quiet, beds comfortable, etc. Each morning I was surprised at how many guests were moving around and about. The hotel was so quiet that it almost seemed like we were the only ones there.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, April 11, 2013
Dear Belinda14,

Thank you for taking the time to share your comments. We really love the opportunity to interact with our guests through forums such as this one.

I was very happy to read that you enjoyed your visit with us and that you found our property so quiet.

Again, thank you for the feedback. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

360 people have reviewed this hotel

Traveler rating
    162
    114
    50
    17
    17
See reviews for
113
112
15
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Annapolis, Maryland
Top Contributor
84 reviews 84 reviews
18 hotel reviews
Reviews in 45 cities Reviews in 45 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 4, 2013

We had changes travel plans and needed a room for the night. I went online and started searching and the Sleep Inn was convenient for being close to but not in the heart of Charleston and easy to get back to the highway. The room was small with 2 queen beds, and the sink was outside the bathroom that had a shower only. I always check the sheets first thing and the one on my bed were not clean! Eww! I had to call and get them changed. The other bed had fresh sheets. This is an older property and needs a little TLC. Painting would go a long way. We just needed a place to sleep and so it fit the purpose. The one bright spot was the desk clerk, Monique. She was very helpful and suggested a restaurant within walking distance and it was one of the best meals on our trip! The breakfast offered was typical with fruit, waffles, cereal etc.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, April 6, 2013
Dear gigglebelly,

Thank you so much for taking the time to share your comments. We really appreciate to open and honest feedback we get through forums such as this one.

I was shocked to read that you experienced a problem with your sheets. I was happy, however, to read that Monique was able to repair the issue in a quick and professional manner.

Again, thank you for your comments. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 3, 2013 via mobile

The desk staff -housekeeping were great. The food lady over the weekend couldn't have been nicer. We will stay there again. Numerous restaurants close, numerous were family suited. Close to Charleston and attractions. Free breakfast was great with a nice outside eating area.

Thanks Sleep Inn. Dennis C. New York

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, April 6, 2013
Dear dennisjcap,

Thank you so very much for taking the time to post your comments. We really appreciate the feedback.

It was wonderful to read that your enjoyed your visit with us. We do strive to insure that every guest enjoys not only their visit to Charleston, but their stay with us as well.

Again, thank you for your comments. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2013 via mobile

We stayed from march 29th until April 3rd. The price was a bit high the first two nights, but the free breakfast, lovely staff, and comfortable room made it fine. My only complaint is the pillows. So many hotels have gone to the tiny ones, and I hate them. We especially liked hw convenient it was to every place we wanted to go to. Within minutes, we could be downtown or strolling the suburbs. Thank you for making us feel like family, Mariam!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, April 6, 2013
Dear nanainnewyork,

Thank you for taking the time to share your delightful comments with us. We really appreciate the opportunity to interact with our guests through forums such as this one.

I was happy to read that Mariam was able to make you feel like family. We consider all of our associates gems; Mariam is a diamond amongst those gems.

Again, thank you so much. We look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Payne, Alabama
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 2, 2013

Loved our room on 4th floor. Very good breakfast. All hotel personnel were very helpful! Breakfast lady was on top of everything. Cleaning lady did more than asked to do. Our room was just redecorated.

Room Tip: Very quite on the 4th floor.
See more room tips
  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, April 6, 2013
Dear Lovesouthalways,

Thank you so much for the wonderful review. It is always a pleasure to read such kind words.

I was happy to read that your room attendant did more than you expected. We do train all of our associates to make every effort to exceed our guest's expectations. In this case, it seems that training paid off.

Again, thank you so much for the kind words. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 1, 2013

The hotel seemed dark, not enough lighting. The staff at the front desk was very helpful and friendly, but the cleaning staff was very unfriendly and always had a frown on their faces. The breakfast attendant was not helpful & she was another one had a frown on her face. These people appeared to want their guests to be miserable like them. We will never stay at this Sleep Inn again.
We have stayed @ many Sleep Inns, but never one that has so many unfriendly staff members.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, April 5, 2013
Dear Dixie081,

Thank you so much for taking the time to share your opinions with us. We really do appreciate the feedback.

I was shocked to read this review. Normally our staff is, to a person, bubbly and guest friendly. I can't imagine what may have happened on this day to make them appear depressed, but rest assured, we have used this review as a training tool. I am certain that this type of behavior will not be witnessed again.

Again, thank you for your comments. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 28, 2013

My wife and I stayed here for two nights. Relatively quiet, plenty of parking, good location (10 minute drive to downtown), adequate breakfast. But even though it's a non-smoking hotel, all of the hallways smelled of smoke. We asked a member of the cleaning staff about it and she said she smelled it too, and then shrugged her shoulders. The room smelled okay though. For the price, the hotel was fine, but if you can afford better, I would think there is likely better to be found.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, April 5, 2013
Dear lawyer79,

Thank you for taking the time to write a review about our property. We always appreciate feedback such as yours.

I am sorry that our hallways smelled smoky. Despite our best efforts and threats of fines, people still smoke in our guest rooms. Based upon your comments, we have treated our hallways with a combination of ozone and chemical odor destroyer. It appears that this has solved the problem.

Again, thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sleep Inn Charleston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn Charleston

Address: 1524 Savannah Highway, US 17 S, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Charleston
#11 Business Hotel in Charleston
#31 Romantic Hotel in Charleston
#35 Family Hotel in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Charleston 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Priceline, Tingo, Choice Hotels, Hotels.com, BookingOdigeoWL and Venere so you can book your Sleep Inn Charleston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn Charleston Hotel Charleston
Charleston Sleep Inn

Owners: What's your side of the story?

If you own or manage Sleep Inn Charleston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.