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“Pleasant stay” 4 of 5 stars
Review of Sleep Inn Charleston

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Sleep Inn Charleston
2.0 of 5 Hotel   |   1524 Savannah Highway, US 17 S, Charleston, SC 29407   |  
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Ranked #31 of 54 hotels in Charleston
aiken sc
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed January 21, 2013

Will start off by saying, the location of the hotel is not desirable due to it being on the main highway-hard to get in and out and parking is not a favorable choice. Hotel staff very nice and friendly..lady doing breakfast was not very friendly however. Breakfast was decent. Go early though. Gets crowded around 730am-8am. Plenty of restaurants nearby. Room was nice and clean, no bugs. The atmosphere of the room was kind of dry. Found some dusty spots. Bed was comfortable, pillows too soft for my husband, but I had to have at least 3, which is my usual at home. Was worried about being near the elevator due to noise level, but the noise came from the folks above us, which you can't control them walking. Also being near the storage closet was a little annoying. Overall, I would stay here again!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, January 25, 2013
Dear preciousjewel,

Thank you so much for taking the time to share your review. We appreciate all feedback as it allows us the opportunity to improve.

I was so sorry to read that you found any member of our staff unfriendly. I will certainly be using your review as a training tool for our entire staff so thay can see how their actions, and inactions, are noticed. I am also sorry that you found some dust in your room. I have shared this review with our Director of Housekeeping so improvements in our inspection can be made.

Again, thank you so much for the comments. We hope to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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360 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • Italian first
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English first
Camden, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

Everyone was so nice. Eye contact made when speaking. Very clean. The breakfast was good as well. Loved the waffle maker and choice of blueberry mix or plain. Sausage, bacon, muffins, fresh juice and coffee and much more. Most places have cereal and freezer mini sausage biscuits. There was a lady there to help us if needed with breakfast also VERY nice. The only improvement I would request is thick mattress pads. The mattress was a little too firm for me. Over all, this was an enjoyable stay. I would definitely recommend this to a friend.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, January 19, 2013
Dear Kellie W,

Thank you so much for taking the time to post your review. We really appreciate the feedback.

I am very happy to read that our staff was able to take such good care of you. I was sorry that you found our beds a little uncomfortable. I will discuss with our operations staff the possibility of stocking a few thicker mattress pads.

Again, thanks for the comments. We hope to serve you again.
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1 review
5 of 5 stars Reviewed January 15, 2013 via mobile

My family and I moved to Charleston to find our apartment not ready so in a pinch we were pointed to this wonderful hotel. Our worries were soon dissapated by the helpful staff and very reasonable rates. We walked in to find ultra comfy beds, a modern stand up shower and even a ceiling fan. It really helped us to ease into making Charleston feel like home. Also* being pet owners, we found the pet friendly hotel to be so clean and accommodating. Will definitely be recommending this to visiting family and friends!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, January 19, 2013
Dear sjbennett11,

Welcome to the neighborhood! I hope you enjoy living in Charleston.

It was very nice to read that our staff was able to take such good care of you in a pinch. We shre these reviews with our staff; I am sure they will be excited to read how happy their efforts made you.

Again, thanks for the review! We look forward to serving any friends or relatives you might send our way.
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Blythewood
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2013

The Sleep Inn Charleston, SC was a great location for us and Mariam made the stay even nicer. She was so accommodating and when we asked where a particular restaurant was she looked it up for us and printed off the driving directions. We had an issue with the coffee maker in our room and within minutes a new coffee maker was at our door. The room was clean and the bed was comfortable. Lots of comfy pillows too and the rates were very reasonable.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, January 19, 2013
Dear Loretta M,

Thank you so much for taking the time to post your comments. We really appreciate it.

We constantly remind our staff that our goal is to insure our guests enjoy not only their stay with us, but their visit to Charleston as well. It was gratifying to read that they seem to be taking this to heart.

Again, thank you for sharing your thoughts. We look forward to serving you again.
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Charleston, South Carolina
1 review
5 of 5 stars Reviewed January 14, 2013

i love the reasonable rates, rooms are very tidy and smokefree. comfortable convenient location accessible to shopping and business areas. Mariam is very good at reminding you if you have left something behind and great with the reservations. Kind and wonderful working staff. Its my home away from home.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, January 19, 2013
Dear cjasmith,

Thank you for taking the time to share such wonderful comments. We really do appreciate the feedback.

Our staff members really enjoy reading these reviews as it allows them to see what impact their actions have on others. No one enjoys it more then Mariam. She is a gem to work with and an inspiration to our other staff members.

Again, thank you for your comments. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
5 of 5 stars Reviewed January 13, 2013

Very nice for the price: clean, great location, reasonable. Front desk very helpful and friendly. Will definitely stay at this hotel again! Nice bed, nice sheets, nice pillows (lots!). This hotel is very comfortable to stay at and the rates are reasonable!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, January 19, 2013
Dear Janice K,

Thank you so much for taking the time to review our property; we really appreciate the feedback.

We share these reviews with our staff and I am certain that they will be very happy to read that their hard work was noticed and appreciated.

Again, thank you for the review. We hope to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hickory, North Carolina, United States
1 review
5 of 5 stars Reviewed January 13, 2013

Excellent stay. Convenient location. Well lit. Comfortable. Very friendly staff. Breakfast was excellent for the money. Mariam, the front desk clerk, was very helpful and friendly. Would definitely stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Sleep Inn Charleston, responded to this review, January 19, 2013
Dear Stephen W,

Thank you so much for your assessment of our operation. We really do appreciate the feedback as it allows us the chance to improve.

I was very happy to read that you enjoyed your visit with us. We share these reviews with our staff; I am certain they will be excited to read that their hard work was noticed and appreciated, especially Mariam.

Again, thanks so much for the review. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Charleston

Address: 1524 Savannah Highway, US 17 S, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Charleston
#31 Romantic Hotel in Charleston
#35 Family Hotel in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Charleston 2*
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Also Known As:
Sleep Inn Charleston Hotel Charleston
Charleston Sleep Inn

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