Location and hotel great, evening wine reception a lovely touch and the nightly cookies were a big hit with the kids. We even had a bottle of champagne to greet us in our room on arrival to celebrate our 15th wedding anniversary! Thank you!

My wife and I had planned an extended weekend in Charleston, which was extended even further due to Hurricane Sandy and our inability to get back to our house in CT. Upon checking in, we were greeted by Jenny, who could not have been any more accommodating, kind, and gracious. We had spent the prior two nights at Charleston Place and you could immediately tell the difference in service, with the staff of French Quarter Inn being much more welcoming. The amenities and location were not only on par with Charleston Place, but better.
That being said, the reason we would make French Quarter Inn our hotel of choice the next time we stay in Charleston would be because of the service. After receiving reports from our neighbors that we were still without power and water in CT, we extended our stay an additional two days at the time we were supposed to be checking out. Jenny was incredibly gracious and made sure we were able to stay in the same room we had been in the couple of nights prior. Also, at a time when it was evident we had to extend our stay, the rate that Jenny was able to provide us was incredibly generous. At a time when we could have been taken advantage of Jenny made certain we were taken care of instead.

We stayed at the French Quarter Inn for two nights in late October when our travel plans changed and we had to pick up our cruise in Charleston instead of NYC. The front desk staff were very friendly and check-in was quick and easy (the glasses of sparking wine didn't hurt!). The hotel is nicely located in downtown Charleston - near one of the best restaurant areas and also the cruise ship area. Perfect for our needs.

Our room was clean and comfortable. One suggestion I would offer to the hotel, though, is to make better use of the spacious bathroom - you could do something quite exceptional in that space. We took advantage of the continental breakfast each morning, the M&Ms and Jelly Bellies during the day and the cookies and milk in the evening. Quite lovely amenities! The hotel was quiet, with the exception of the very loud garbage pick-up at 7a.m. each morning (not within the hotel's control).

I would definitely stay here again!

We recently returned from a stay at FQI. As most everyone has mentioned, the staff at the hotel are true hospitality professionals. You don't get the sense that's there's only about 50 rooms because there seems to be that many folks working. The service and amenities shine. During the afternoon, you could sip on...wait on it...9 complimentary beverages (not including the welcome flute of bubbles).They served regular & decaf coffee, 12 varieties of very good tea. Here it's worth noting that all of this is served on china, glass & silver, including lemons and mini jars of honey. Also available was peach tea, lemonade, detox orange water (?), egg nog, apple cider, and hot chocolate with all the trimmings including candy canes, cinnamon, and nutmeg. The wine & cheese was also all served on CG&S. The cookies in the evening were warm and the milk was cold. We didn't see the breakfast spread as we had it delivered at the appointed time by a lovely server on a tray filled with a vast assortment you customize the night before on a menu left on your bed. Speaking of the bed, it was the highlight of our junior suite. Very comfy. The room itself was large with a fireplace and HUGE terrace which included seating for 8 and could easily accommodate 20 visitors (not that we know 20 Charleston folks). The room was showing some signs of high occupancy wear & tear- especially the walls and corners. The bathroom was also large and included nice bath amenities. My only real complaint considering the price point and 4 diamond rating were the towels. While the bedding linens were top notch, the towels were run-of-the-mill and graying. I would have loved bath sheets and plusher, whiter terry. That may be splitting hairs but for $300/night, your expectations run high. The FQI met those expectations and the staff shined throughout our stay. There are plenty of opportunities to tip for excellent service and you should ensure you have plenty of cash to properly extend your appreciation for the true southern hospitality.