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French Quarter Inn: Traveler Reviews

4.0 of 5
166 Church St, Charleston, SC 29401
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French Quarter Inn
Ranked #1 of 54 hotels in Charleston
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1,164 reviews from our community

Traveler rating
    1,029
    107
    15
    8
    5
See reviews for
Families
185
 
Couples
617
 
Solo
15
 
Business
55
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Easton, Connecticut
1 review
1 helpful vote 1 helpful vote
“Great Hotel, Better Service”
5 of 5 stars Reviewed December 1, 2012

My wife and I had planned an extended weekend in Charleston, which was extended even further due to Hurricane Sandy and our inability to get back to our house in CT. Upon checking in, we were greeted by Jenny, who could not have been any more accommodating, kind, and gracious. We had spent the prior two nights at Charleston Place and you could immediately tell the difference in service, with the staff of French Quarter Inn being much more welcoming. The amenities and location were not only on par with Charleston Place, but better.
That being said, the reason we would make French Quarter Inn our hotel of choice the next time we stay in Charleston would be because of the service. After receiving reports from our neighbors that we were still without power and water in CT, we extended our stay an additional two days at the time we were supposed to be checking out. Jenny was incredibly gracious and made sure we were able to stay in the same room we had been in the couple of nights prior. Also, at a time when it was evident we had to extend our stay, the rate that Jenny was able to provide us was incredibly generous. At a time when we could have been taken advantage of Jenny made certain we were taken care of instead.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chris D about French Quarter Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FQIGM, General Manager at French Quarter Inn, responded to this review
February 5, 2013
Dear Chris D,

I hope your travels back to Connecticut were pleasant! On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers. Jenny says hello too!

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“A really nice port in the storm”
4 of 5 stars Reviewed November 30, 2012

We stayed at the French Quarter Inn for two nights in late October when our travel plans changed and we had to pick up our cruise in Charleston instead of NYC. The front desk staff were very friendly and check-in was quick and easy (the glasses of sparking wine didn't hurt!). The hotel is nicely located in downtown Charleston - near one of the best restaurant areas and also the cruise ship area. Perfect for our needs.

Our room was clean and comfortable. One suggestion I would offer to the hotel, though, is to make better use of the spacious bathroom - you could do something quite exceptional in that space. We took advantage of the continental breakfast each morning, the M&Ms and Jelly Bellies during the day and the cookies and milk in the evening. Quite lovely amenities! The hotel was quiet, with the exception of the very loud garbage pick-up at 7a.m. each morning (not within the hotel's control).

I would definitely stay here again!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by lepa for Charleston
Ask lepa about French Quarter Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FQIGM, General Manager at French Quarter Inn, responded to this review
December 30, 2012
Dear lepa,

I hope your travels back to beautiful Canada were pleasant! On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers. Both myself and the owners agree with your thoughts regarding the bathrooms, and I am glad to say we just completed our first phase of bathrooms renovations (visit our Facebook page for pictures of them); I know y'all would just absolutely love them! My sincerest apologies regarding the trash trucks by the city as this is an issue every downtown hotel is battling with the Charleston...I do believe we are making some progress though.

Please contact me directly if I can ever be of any assistance to you and your family. Remember to “Like” us on Facebook to stay connected with exclusive offerings and current French Quarter Inn enhancements.

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“French Quarter Inn shines...”
4 of 5 stars Reviewed November 30, 2012

We recently returned from a stay at FQI. As most everyone has mentioned, the staff at the hotel are true hospitality professionals. You don't get the sense that's there's only about 50 rooms because there seems to be that many folks working. The service and amenities shine. During the afternoon, you could sip on...wait on it...9 complimentary beverages (not including the welcome flute of bubbles).They served regular & decaf coffee, 12 varieties of very good tea. Here it's worth noting that all of this is served on china, glass & silver, including lemons and mini jars of honey. Also available was peach tea, lemonade, detox orange water (?), egg nog, apple cider, and hot chocolate with all the trimmings including candy canes, cinnamon, and nutmeg. The wine & cheese was also all served on CG&S. The cookies in the evening were warm and the milk was cold. We didn't see the breakfast spread as we had it delivered at the appointed time by a lovely server on a tray filled with a vast assortment you customize the night before on a menu left on your bed. Speaking of the bed, it was the highlight of our junior suite. Very comfy. The room itself was large with a fireplace and HUGE terrace which included seating for 8 and could easily accommodate 20 visitors (not that we know 20 Charleston folks). The room was showing some signs of high occupancy wear & tear- especially the walls and corners. The bathroom was also large and included nice bath amenities. My only real complaint considering the price point and 4 diamond rating were the towels. While the bedding linens were top notch, the towels were run-of-the-mill and graying. I would have loved bath sheets and plusher, whiter terry. That may be splitting hairs but for $300/night, your expectations run high. The FQI met those expectations and the staff shined throughout our stay. There are plenty of opportunities to tip for excellent service and you should ensure you have plenty of cash to properly extend your appreciation for the true southern hospitality.

Room Tip: Book a suite with the terrace if you have nice weather or plan on entertaining friends.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask GLBTtraveler about French Quarter Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FQIGM, General Manager at French Quarter Inn, responded to this review
January 3, 2013
Dear GLBTtraveler,

I hope all is well back in beautiful Maryland! On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words and detailed review about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers; your review was one of the best, and most thorough I have read in some time. In regards to the inn, we stay 100% committed to continually enhancing our amenities and facilities; in fact, I trust that you would be highly pleased with some of the inn’s upcoming highlights including new and very plush bath linen.

Please contact me directly if I can ever be of any assistance to you and your family. Remember to “Like” us on Facebook to stay connected with exclusive offerings and current French Quarter Inn enhancements.

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“SIMPLY EXQUISITE!!!!!!!!!!”
5 of 5 stars Reviewed November 30, 2012

WHAT A TREAT TO STAY HERE! My mother and I took a trip to Charleston this year and after reading numerous reviews about this place, decided to stay! I am so thankful we did! Starting with a wonderful greeting from Jordan, the awesome valet/bellman, to Michelle and Glori at the front desk. I would also like to thank Scott. This entire staff was just unbelievable really. Always friendly, always willing to answer questions, always a pleasant greeting! Every member of the French Quarter Inn team was truly first class. The staff alone is enough to make your stay extraordinary...however, all the hotel amenities are FANTASTIC! The wine and cheese hour (AND A HALF!), the milk and cookies hour (AND A HALF!), and the pillow menu...I mean, really?? We were there around the holidays, so they also had fresh coffee, lemonade, tea, eggnog, hot cocoa, and hot apple cider in the lobby...with all the fixins'!!! The rooms were spacious and housecleaning did a wonderful job each day..and night(not to forget the nightly turn down service with fresh chocolates!!!!!!!)!

I would HIGHLY RECOMMEND this hotel to anyone! This is the place to stay in Charleston...did I mention that it is also in a great location for walking almost everywhere in the historic downtown area!!! I will be back, that's for sure!

Room Tip: We stayed in 107...awesome...2 steps from all the "goodies" and front desk. Easy balcony...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jenn S about French Quarter Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FQIGM, General Manager at French Quarter Inn, responded to this review
January 17, 2013
Dear Jenn S,

Wow! I am honored to read your high praises about our Inn, and the entire team was so appreciative and happy when they read your review! I hope all is well back in beautiful Fort Lauderdale!

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed November 29, 2012

This place has thought of everything you might need or want in accommodations. Our party of three couples stayed two nights while we visited the sights of Charleston in late November. Every staff member was friendly and helpful. We enjoyed champagne at check-in, wine and cheese in the afternoons, and warm cookies and port at 8:30. What a nice touch to have coffee and tea stations in the hallway to enjoy while you are getting ready in the mornings plus a paper at your door. And the complimentary breakfast was substantial compared to many other hotels and B&Bs we've visited.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Judy O about French Quarter Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FQIGM, General Manager at French Quarter Inn, responded to this review
January 17, 2013
Dear Judy O,

I hope all is well down in beautiful Jacksonville! I am delighted to read your high praises about us. On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers.

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about French Quarter Inn

Also Known As:
French Quarter Hotel Charleston
French Quarter Charleston
French Quarter Hotel
French Quarter Inn Charleston Sc
Address: 166 Church St, Charleston, SC 29401
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Charleston
#1 Business Hotels in Charleston
#1 Family Hotels in Charleston
#7 Romantic Hotels in Charleston
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The AAA Four Diamond Inn’s newly redesigned rooms are inspired by the old world elegance of a Parisian chateau set against the architectural backdrop of Charleston’s classic French Quarter. Red medallion-patterned draperies and damask chenille upholstery in hues of black, white and gold create a rich distinction between the fabrics and furniture, of the highest quality.Among many other amenities, guests of the hotel enjoy complimentary items such as: champagne and lady fingers at check-in, an evening wine and cheese reception, freshly baked cookies and milk, evening turn down service and gourmet continental breakfast in the lobby or served to your room. The over-sized guest rooms, some with working fireplaces, private balconies, and whirlpool tubs, provide imagery of an era gone by, but still grants contemporary amenities a sophisticated traveler has come to expect.Enjoy some of Charleston's finest cuisine at Tristan which graces French Quarter Inn's lobby atrium on the ground floor. Chef Nate Whiting prepares unexpected cuisine with traditional ingredients at this chic and stylish AAA Four Diamond restaurant. ... more   less 
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