I have stayed at this hotel once in the past. My previous experience was positive, so decided to book the same hotel again.
This time—not so good. Upon entering the lobby, I discovered no one was behind the front desk. Another guest was already waiting. Yet another showed up, and we all waited for someone to appear. I finally called the hotel from my cell phone. The phone behind the desk started ringing, and then a staff member appeared.
Upon checking in, despite being a Hilton Honors member, I wasn’t given WiFi info or other amenities. Not a good start!
I then entered the room—ick. It was humid and dank. It smelled musty, and the carpet, bedding, and furniture all felt waterlogged. I cranked the AC down to the "arctic" setting to try to dry the room out. It was marginally better by morning, but still not pleasant.
On the positive side, the complimentary breakfast they serve is quite excellent. From the waffle makers to the hot entrees, everything was very good. The lobby and layout of the hotel is very pleasant and "homey" feeling.
There is a new hotel right next door (Comfort Suites); I think I will give that one a try the next time I am staying in the area.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more less
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- Also Known As:
- Hampton Inn And Suites Charleston / West Ashley
- Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
- Hampton Inn West Ashley
- Charleston Hampton Inn