We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service” 5 of 5 stars
Review of Courtyard by Marriott Charleston Historic District

Save Saved
You added Courtyard by Marriott Charleston Historic District to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Courtyard by Marriott Charleston Historic District
3.0 of 5 Motel   |   125 Calhoun St, Charleston, SC 29401   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #14 of 54 hotels in Charleston
Charlotte, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Service”
5 of 5 stars Reviewed December 5, 2012

My husband and I visited Charleston for the first time over Thanksgiving. We meet Kevin McQuade the concierge when we arrived. He was full of all kinds of wonderful information about the city. We did not have reservations for dinner on Thanksgiving but he was able to get us in at a wonderful resturant. He took us on a night tour of the city which was one of the highlights of our trip. Kevin is excellent at what he does! The hotel was very clean, comfortable and in an excellent location. The hotel is within walking distance to the whole historical district.

Room Tip: Top floor (6th) rooms quite and some have good views of the historic district.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

901 people have reviewed this hotel

Traveler rating
    561
    253
    61
    18
    8
See reviews for
247
384
15
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Arlington, Virginia
1 review
5 of 5 stars Reviewed December 3, 2012

My fiance and I came to Charleston to check out places for our wedding. We were told by a family member to see Kevin, as he may have advice on where to look. We spent well over an hour with him. He was patient with all of our questions and gave us great inforamtion on places to check out. Thanks to Kevin we found our location of the ceremony, which we never would have found if it wasn't for him. He also gave us an amazing tour at night! He shows true passion for Charleston and what it has to offer. The Hotel staff were very friendly and the hotel is in a very convenient location. We will be making quite a few trips back to Charleston for planning purposes and will stay here every time.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2012

I traveled with family to the Courtyard by Marriott in Charleston and on the drive there, we kept reading amazing reviews about some guy named Kevin. When we checked in, we asked about him and were introduced to the man himself, the Courtyard's Chief Concierge. Our trip was a wild success due to his efforts.

Kevin immediately got to know us and our interests, wanting to know what kinds of activities and food we were looking for. He then tailored his suggestions to our needs, offering a driving tour of Charleston with Jane Thornhill, a registered tourist guide since 1954 and an integral part of Charleston history itself, since my grandparents couldn't walk for too long. He made reservations at some of Charleston's best restaurants for us and, best of all, gave us the opportunity for an up-close view of Charleston's most beautiful spots on a midnight stroll.

We had 28 hours in Charleston, and yet Kevin gave us the opportunity to experience pieces of the city that many tourists never do. We had a truly unique trip and Kevin made it all possible.

The rest of the hotel staff was wonderfully accommodating and the room was comfortable. I slept like a baby in the plush beds and loved the lobby, which offered lots of sitting room. The location of the hotel also cannot be beat. The farmer's market and old citadel were right across the street and shopping on King Street was just a few more steps away. Now, when friends visit Charleston, Courtyard by Marriott will be the first place I recommend, followed by a trip to the concierge desk!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
386 reviews 386 reviews
159 hotel reviews
Reviews in 149 cities Reviews in 149 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed December 1, 2012

The hotel is located two blocks away from king street and a few blocks away from market st. Easy location to walk north or east. The room I was in had a nice decor and layout. However the walls were paper thin. I can hear my neighbors and I'd they were loud, I can hear them as if they were next to me. Nevertheless, the service is great . Somebody was making a lot of noise and the staff came right away (thank you to my other neighbors who called security).
They have a nice but small pool. Good to relax not to dive in.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
monroe, ga
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 28, 2012

My daughter and I stayed here the long weekend over Thanksgiving. The location was great, and the staff was friendly. Our room needed vacuuming and I was not thrilled to find out that I had to pay $16 per day for parking. But we had an amazing three days in Charleston, thanks to Kevin McQuade the concierge. We fit in so much in our 3 days there due to his tips and recommendations. And all of the food that we had was amazing! He was able to get us reservations at all of the restaurants that we were interested in. We would definitely stay here again!

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Courtyard by Marriott Charleston Historic District, responded to this review, November 30, 2012
Dear Meechandjor,

Thank you for your feedback on TripAdvisor and for visiting us at the Courtyard in the Historic District of Charleston.

Thanksgiving week is an excellent time to come visit Charleston and it is not quite as crowded around the Historic District. It can be tricky to find restaurants open on the holiday but I know that Kevin tried to locate all of the restaurants in our area that were open and it sounds like you were able to experience the ones you were interested in.

I apologize for the lack of tidiness with your carpet and we are in the process of purchasing new vacuum's to ensure that all of them are in top working order.

I also realize that you did not enjoy paying for parking but our nightly rate is quite reasonable compared to our competition. There is an extreme lack of parking in the historic district due to the very small amount of available land on the peninsula and the density of this area.

Thank you for staying with us and we look forward to seeing you again on your next trip to Charleston.

Sincerely,
John Dallas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Harbor, Florida
1 review
5 of 5 stars Reviewed November 26, 2012

My family and parents spent 1 night over the recent Thanksgiving weekend for a quick tour of Charleston. The hotel is very comfortable and well located. The staff was very friendly. However, Chief Concierge Kevin made our short visit an exceptional experience. Based on previous Trip Advisor reviews, we met with Kevin immediately after arrival. He helped us arrange various activities to make the most out of our short visit. The highlight of our trip was his personal evening tour of the historic district. I travel frequently for both business and pleasure and have never experienced concierge service even close to what Kevin delivered. He made our trip memorable and we look forward to a repeat visit. As many have already noted, Kevin is the super and makes the Marriott Courtyard the best place to stay in Charleston.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Courtyard by Marriott Charleston Historic District, responded to this review, November 30, 2012
Dear John G,

Thank you for the great review on TripAdvisor.

There is no doubt that Kevin provides our guests a very unique offering and sets us apart from any hotel. I agree with the reviews on this website that recommend our hotel based on his service.

What I joke with Kevin about routinely is that he might have to start cooking the food and cleaning the rooms in the future since he tends to get all the credit (which is deserved by the way.)

Have no fear, we know where he is at his best and he will be right here at his desk waiting for your next visit. Please come back soon!

Best Regards,
John Dallas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 26, 2012

The hotel itself was exactly what I expected in a Courtyard Marriott. Courteous staff, clean & inviting, comfy beds. But the concierge is what separates this hotel from all the other great hotels in Charleston. Kevin McQuade is the piece de resistance as far as I'm concerned. I am a planner and usually research all attractions and restaurants myself because I enjoy it. However, the reviews on this site singing Kevin's praises convinced me to just let go and let him do the planning. I stayed at this hotel because of Kevin. Period.

And he delivered! My family consisted of a couple in their 30s, teenage girl, and 11 year old boy. I contacted Kevin prior to vacation and we scheduled a conference call that included the kids. Kevin questioned us and we gave input on what types of food we would like, how casually we wanted to dine, what time we usually had dinner, attractions that appealed to us, etc. Kevin called back a few days later with an ambitious itinerary. I was a little concerned that there was too much on the plan, but the reality was we felt relaxed during the entire six day vacation. Kevin mixed in the just the right amount of activity with scheduled down time.

We didn't have a single bad meal or experience. Never was there a rush. With Kevin taking care of all the details we were able to focus on simply enjoying Charleston. And that we did.
We met with Kevin in person the day we arrived at the hotel and went over our finalized itinerary. That evening he took us out on a personal tour of historic homes and gardens. This was another highlight of the trip. Such a wonderful welcome. Kevin clearly loves Charleston and his job and that energy is contagious. The personal tour got all of us even more excited to be in Charleston. The entire family loved everything. As for favorites, they were hard to choose (so many to pick from) but the 11 year old boy loved the Ed Macey night ghost walk best. The teenage girl enjoyed Ed Macey's day history tour the best. The adults? The Hunley submarine and the lighthouse tour via private boat.

A few details about the actual hotel. The beds were comfortable and the rooms clean. A/C worked great. Almost everything we wanted to do was walkable from the hotel. We enjoyed the pool almost every evening. The slow elevators noted elsewhere on this site were a minor annoyance. You can't enter or exit the stairwell from the lobby. You can only exit the stairwell at the lobby level to the outside. One of the lights in our room flickered and after I reported it someone immediately showed to fix it. However, the next day the problem continued. It seems there was a short in the wire in the headboard. I also reported that some inconsiderate smoker had left a large pile of ashes and butts in a stairwell, but this was not acted upon as the trash was still in the stairwell the next day. However, none of these minor glitches detracted from our wonderful experience in Charleston.

My research showed that there are many great hotels in Charleston that we would have enjoyed staying at. However, there is only one Kevin McQuade. And Kevin is the best reason to stay at this hotel. Best family vacation ever.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Courtyard by Marriott Charleston Historic District, responded to this review, November 27, 2012
Dear MumblePenguin,

Thank you for the great review on TripAdvisor. For you to call it the best family vacation ever, we could not hope for anything more than that. Those memories will not soon be forgotten and that is part of Kevin's goal and certainly the hotel wants to be the perfect compliment.

Thank you for pointing out our areas of opportunity and we will be sure to pick up the pace in responding to your requests and concerns. There is one area to enter the stairwell from the inside but unfortunately it is not clearly marked.

We agree that one of our biggest differentiators is our concierge service and Kevin never ceases to amaze.

We appreciate your business and for staying with us here in the Historic District at the Courtyard.

Sincerely,
John Dallas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Courtyard by Marriott Charleston Historic District? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Charleston Historic District

Address: 125 Calhoun St, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Charleston
#11 Family Hotel in Charleston
#25 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston Historic District 3*
Official Description (provided by the hotel):
Courtyard by Marriott Charleston Historic District hotel in downtown Charleston is just steps from King Street boutique shopping, SPAWAR, Boeing and the Charleston Joint Base. It also boasts the largest Marriott Meeting space in the Historic District and offers flexible event space perfect for anything from board meetings to black-tie affairs. Our downtown Charleston hotel's exciting location makes anytime the perfect time to visit this charming Southern jewel. Conveniently located near I-26 and I-526, this Charleston hotel's historic downtown location offers breathtaking cityscapes and attractions that sparkle all year long. From sun-dappled water views of the Battery and beaches to the historic homes and gardens, visitors fall in love with all this Southern city has to offer. Tempt your palate with low-country cuisine, marvel at the city's unique culture, arts and recreation. Charleston is a distinctive destination and our Charleston downtown hotel boasts a fantastic location for business and leisure ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Marriott, Orbitz, Priceline, Tingo, Despegar.com, BookingOdigeoWL, Hotels.com, Agoda and Otel so you can book your Courtyard by Marriott Charleston Historic District reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Charleston Historic District Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn

Owners: What's your side of the story?

If you own or manage Courtyard by Marriott Charleston Historic District, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.