I traveled with family to the Courtyard by Marriott in Charleston and on the drive there, we kept reading amazing reviews about some guy named Kevin. When we checked in, we asked about him and were introduced to the man himself, the Courtyard's Chief Concierge. Our trip was a wild success due to his efforts.
Kevin immediately got to know us and our interests, wanting to know what kinds of activities and food we were looking for. He then tailored his suggestions to our needs, offering a driving tour of Charleston with Jane Thornhill, a registered tourist guide since 1954 and an integral part of Charleston history itself, since my grandparents couldn't walk for too long. He made reservations at some of Charleston's best restaurants for us and, best of all, gave us the opportunity for an up-close view of Charleston's most beautiful spots on a midnight stroll.
We had 28 hours in Charleston, and yet Kevin gave us the opportunity to experience pieces of the city that many tourists never do. We had a truly unique trip and Kevin made it all possible.
The rest of the hotel staff was wonderfully accommodating and the room was comfortable. I slept like a baby in the plush beds and loved the lobby, which offered lots of sitting room. The location of the hotel also cannot be beat. The farmer's market and old citadel were right across the street and shopping on King Street was just a few more steps away. Now, when friends visit Charleston, Courtyard by Marriott will be the first place I recommend, followed by a trip to the concierge desk!
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