We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay” 4 of 5 stars
Review of The Mills House Wyndham Grand Hotel

Save Saved
You added The Mills House Wyndham Grand Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Mills House Wyndham Grand Hotel
3.5 of 5 Hotel   |   115 Meeting Street, Charleston, SC 29401 (French Quarter)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Price
Plan Ahead, Save 25%
Ranked #24 of 54 hotels in Charleston
SAINT LOUIS
Top Contributor
64 reviews 64 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Great stay”
4 of 5 stars Reviewed December 23, 2012

Lovely entry with lots of areas just off the lobby to sit and relax. Our room over looked St. Phillip's church tower, the bridge and the harbor. The room was nicely furnished and comfortable. The only draw back was that the bathroom was quite small. The staff was attentive and helpful. Nice touches such as wonderful eggnog and cookies in the lobby every afternoon. Valet parking was handy and quick.
The hotel's close proximity to so many downtown attraction and restaurants is a real plus. Lots to see and do within walking distance.

Room Tip: Ask for a room with a view.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 27, 2012
Dear Margarette B,
Thank you for taking the time during this busy holiday season to review the Mills House on TripAdvisor. We are very pleased that you enjoyed your stay with us. I have passed your comments on to our service professionals. After all, it is their hard work that results in reviews like yours! Best Wishes for a Happy New Year. I hope that you will consider us for your accommodation needs on any future visits to Historic Charleston
Regards,
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,636 people have reviewed this hotel

Traveler rating
    749
    568
    197
    89
    33
See reviews for
383
667
57
220
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Shallotte
Top Contributor
86 reviews 86 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 17, 2012

First of all let me say we love the Mills House, have stayed there many times in the past & will stay there again in the future. That being said there are a few things to be aware of. This is not the original Mills House, but one that was opened circa 1970. It is in the heart of the Charleston Historic District & the location could not be better. The rooms can be somewhat small, so I suggest you request a corner room on the Meeting Street side of the property.

There a no micro-fridges or microwaves in standard rooms, although we did have a small suite once with a fridge & wet bar & there is a large apartment available for a significant price w/ a full kitchen. The Mills House is also not very tech friendly, having one of the worst Internet connections I've ever tried to use. On the other hand, I don't stay there to sit around & surf the web either.

Anyway, we always enjoy our time here & the staff is always top-notch! Be sure to drop by the lounge & say Hello to our friend Lucy while enjoying a libatious refreshment!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear TEMShallotte_N_C_,
Thank you for your TripAdvisor review. We are pleased that you had a great experience. I will share your comments with our Service Professional, Luci. She is truly a valued employee! Thank you for your feedback on our internet. You may be interested to know that we are currently working on improving our internet capabilities.
Wishing you the best during this Holiday Season!
John Edwards, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, Georgia
1 review
5 of 5 stars Reviewed December 16, 2012

My new fiancé and I chose to stay at the MIlls House after having 2 great stays here in years past. Lots of good memories, so when deciding how and where to propose this hotel immediately came to mind. The staff here is extremely helpful and accommodating, specifically Mike and Zack at the front desk. Both went to great lengths to make sure everything(music,privacy, etc..) was perfect when it came time to pop the question. I really can't say enough good things about Mike and Zack and the staff at the Mills House in general. It's things like these that ensure we'll be back again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Nathan S,
First of all, Congratulations! We are so pleased to hear that you chose our hotel for your very special occasion. I have passed your comments along to Mike and Zack. We are indeed lucky to have them as Service Professionals! Thank you for being such a valuable guest. We look forward to having you stay with us again-as husband and wife!!!
Wishing you the best of the Holiday Season,
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 10, 2012

We were really looking forward to our second trip to Charleston. I would say this hotel is an OK place to stay. We booked through priceline name your own price, and thought this would be great since it was rated four stars. The lobby area is very well kept and nicely decorated. The valet situation was not great. There are three spaces in front of a very busy road. I did not like how the drivers make an illegal U-turn in your car to go to the deck they park at. Also allow at least 20 minutes for them to retrieve your car. The first day we waited at least 30 minutes and then the valet responded to us, "This isn't your car?" well they brought us the wrong car! The room walls are paper thin like the reviews I read. The beds are not comfortable. My husband never has back issues and after the first night his back hurt. The mattresses were really bad quality. The rooms have old furniture that should be replaced. You have to request a mini fridge if you want one. To me there were more cons than pros. A few pros it was a good location, when there was an issue it was fixed. The rooms were always clean. I did not like the fact that a bagel and OJ is $7 for breakfast. I will not be returning there are too many other places in Charleston that are really 4 star material. Try French Quarter Inn we stayed there the year before and it was more expensive, but in the end it is worth it.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Caitlin B,
Thank you for taking the time to post a review on TripAdvisor. We are sorry that we did not meet your expectations during your visit to The Mills House. Please be assured that we take your feedback very seriously. It is our hope that you will consider us for future visits to Charleston.
Wishing you the very best during this Holiday Season!
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
Top Contributor
66 reviews 66 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 9, 2012

My husband and I stayed at the Mills House for 4 nights and were very happy with the accommidations. The service was outstanding, from the doormen to the clerks to the wait staff. It was our first time to Charleston and would not hestiate to stay there again. Great location. Comfortable beds. Big bowl of egg nog and cookies were put out every day. Everything we needed was within walking distance. Shopping , great restaurants and plenty of things for touring.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Judie210,
Thank you for taking the time to post a TripAdvisor review. We are pleased that you enjoyed the eggnog and cookies in our lobby. The holiday season is a great time to visit Charleston and we are thankful that you chose the Mills House to stay during this special time of the year.
It is our goal to exceed our guest expectations and are pleased that you had a great experience. We are sharing your comments with our service professionals.
Happy Holidays!
John Edwards, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Illinois
Top Contributor
94 reviews 94 reviews
37 hotel reviews
Reviews in 44 cities Reviews in 44 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 8, 2012

This is a great place for romance...although families were there too. It has an old southern charm to it. Rooms are not big, but nicely appointed. Furniture is a bit beat up. Great towels and amenties. They are connected with Holiday Inn, so you can earn reward points. Staff is great. They had cookies and eggnog every afternoon. It was decorated nicely for Christmas without being overdone. Great bar with a bartender who knows his business. Sunday brunch was excellent for $25. The hotel provides easy walking access to great shops and historical sites. There are also excellent restaurants nearby. A few of our favorites: Eli's Table, Toast, Tommy Condon's Irish Pub, 82 Queen (next to hotel). Parking garage or valet available. There is also a nice outdoor patio with a fountain. Try a glass of wine with the brie/crackers and enjoy the night!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Semomu,
We would like to thank you for your TripAdvisor review. It is our goal to exceed our guest expectations and are pleased that you had a great experience. We are sharing your comments with our service professionals. Thank you again.
Happy Holidays!
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Severna Park, Maryland
1 review
4 of 5 stars Reviewed December 6, 2012

great welcome from the doorman to the clerk, erika. She worked with us and got us the right room at the right price. We fled from Annapolis, Md in advance of super storm Sandy. We didn't know how long we would need to stay, but. Erika set my family of 5 up just right and made us forget about Sandy. We spent the next three days enjoying the great food and warm weather. Thanks.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Ken M,
Please accept my sincere appreciation for your taking the time to review the Mills House on TripAdvisor. I will pass on your kind remarks to our Service Professional, Erica. Thank you for staying with us and I hope you will consider us for future visits to Charleston.
Warmest regards,
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Mills House Wyndham Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Mills House Wyndham Grand Hotel

Address: 115 Meeting Street, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Charleston
#21 Romantic Hotel in Charleston
#22 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Mills House Wyndham Grand Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Wyndham, Booking.com, Orbitz, Hotels.com, Tingo, BookIt.com, BookingOdigeoWL, Priceline and Venere so you can book your The Mills House Wyndham Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mill House Charleston Sc
Mills House Hotel
Holiday Inn Charleston
Charleston Holiday Inn
Mills Charleston
Mill House Hotel Charleston

Owners: What's your side of the story?

If you own or manage The Mills House Wyndham Grand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.