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“right place at the right price” 4 of 5 stars
Review of The Mills House Wyndham Grand Hotel

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The Mills House Wyndham Grand Hotel
3.5 of 5 Hotel   |   115 Meeting Street, Charleston, SC 29401 (French Quarter)   |  
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Ranked #23 of 54 Hotels in Charleston
Severna Park, Maryland
1 review
“right place at the right price”
4 of 5 stars Reviewed December 6, 2012

great welcome from the doorman to the clerk, erika. She worked with us and got us the right room at the right price. We fled from Annapolis, Md in advance of super storm Sandy. We didn't know how long we would need to stay, but. Erika set my family of 5 up just right and made us forget about Sandy. We spent the next three days enjoying the great food and warm weather. Thanks.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Ken M,
Please accept my sincere appreciation for your taking the time to review the Mills House on TripAdvisor. I will pass on your kind remarks to our Service Professional, Erica. Thank you for staying with us and I hope you will consider us for future visits to Charleston.
Warmest regards,
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,732 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed December 5, 2012

We stayed at The Mills House in Charleston, SC for a combination business/leisure weekend. Two employees really stood out---Nancy and Michael---both worked in the Restaurant/Bar area.
These two employees went far beyond the ordinary service. They helped us find places to go and see. Gave us their unbiased evaluation and generally made our experience much more satisfying.

Gary Howman

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Gary H,
Please accept my sincere thanks for taking the time to post your review of the Mills House on TripAdvisor. I will pass on your very favorable comments to Nancy and Michael. We are indeed lucky to have them as Service Professionals!
Thank you for staying with us and I hope you will consider our hotel for future visits to Charleston.
Happy Holidays!
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shawnee, Kansas
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 4, 2012

Our experience was limited to one night at the Mills House, but overall we had a really good experience. Every staff member (front desk, bell staff, doormen) was helpful, extremely courteous, and knowledgeable. We needed a few things during our stay and the staff had the answers instantly. The biggest draw for us to this hotel was the location. We wanted to be close to the offerings of the Historic District and this certainly ticks that box. Obviously this is an old property that comes with all things historic hotels include (small bathrooms, thin walls, and small rooms). For what it is worth though, it does include the modern amenities like a decent TV and a strong free wireless signal that was fast enough to stream a movie. I would definitely recommend you consider this property when you are searching the area. There are tons of options, but for the price this is a great deal and it comes with a great location and staff!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Amateurphototourist,
Thank you for your taking the time to review the Mills House on TripAdvisor. It will be my pleasure to pass on your kind remarks about our professionals. Thank you for staying with us and I hope you will consider us for future visits to Charleston.
Happy Holidays!
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2012

Spent a weekend here in late November-very comfortable and great location and the front desk staff proactively sought to help us with the local area. Only watch out would be to avoid the second floor swimming pool facing rooms if you like a lie in-it gets noisy early on weekends! Overall a great hotel though.

Stayed November 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Paul J,
Please accept my sincere appreciation for your taking the time to review the Mills House on TripAdvisor. I will pass on your kind remarks about the front desk service professionals. Thank you for staying with us and I hope you will consider us for future visits to Charleston.
Warmest regards,
John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2012

This hotel was a little gem. The staff is wonderful, the location perfect and the rooms are charming, and all for a very reasonable AAA rate. The doormen/valets/bellmen were delightful and very accommodating, Especially John Alexander and Clarence.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Mary M,
Thank you for taking the time to post a review on TripAdvisor. We are very pleased that you enjoyed your stay at The Historic Mills House. I will pass your wonderful comments about our service professionals on to them, especially Johnny and Clarence.
Warmest regards and happy Holidays!

John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, Delaware
Top Contributor
108 reviews 108 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 30, 2012

Recently we visited Charleston, actually a revisit after many years. Last minute trip and great weather made this hotel a perfect place to stay. You feel some of the history of Charleston when you stay in this hotel.

Room Tip: Rooms tend to be quite small and the bathrooms even smaller. If you get the side that views the poo...
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, December 19, 2012
Dear Herm B
Thank you for taking the time to post a review on TripAdvisor. We are very pleased that you enjoyed your stay at The Mills House. We appreciate your choosing us for your accommodations and hope you will consider staying with us on future visits to Charleston.
Warmest regards,

John Edwards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Millville, Delaware
Top Contributor
65 reviews 65 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 28, 2012 via mobile

Given this is a Holiday Inn, I figured the high cost was probably due to the excellent location (and it is that). My anxiety was heightened by some reviews that slammed the place. As it turns out, I couldn't have been more impress. The staff other reviewers complained about were no place to be found during my visit. They were friendly, accommodating and responsive to my requests for assistance. The room was just fine and the period furniture was a plus. The bathroom appeared recently re-done and I especially like the slate floor. Don't see many of them in a head. Based on one review, I checked my car for damage when it came out of valet parking. No issues. Kuddos to Holiday Inn. This is a great property.

Stayed November 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at The Mills House Wyndham Grand Hotel, responded to this review, November 30, 2012
Dear Opasteve,
We would like to thank you for your TripAdvisor review. It is our goal to exceed our guest expectations and are pleased that you had a great experience. We are sharing your comments with our service professionals. Thank you again.
John Edwards, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mills House Wyndham Grand Hotel

Address: 115 Meeting Street, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Charleston
#20 Family Hotel in Charleston
#21 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Mills House Wyndham Grand Hotel 3.5*
Number of rooms: 214
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Also Known As:
Mill House Charleston Sc
Mills House Hotel
Holiday Inn Charleston
Charleston Holiday Inn
Mills Charleston
Mill House Hotel Charleston

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