My husband and I have just returned from a 3-night stay at this near-perfect hotel. The city is one of the most charming in the world and this hotel just fits in perfectly. We stayed in an enormous "junior suite" booked at a very reasonable rate online prepaid. The bed was "to die for" and the room had more closet and drawer space than most homes. Housekeeping was superb, room service delicious and quick. If I have to pick on one thing, the bell/valet staff seems to be very confused and their service was slow and stupid. The restaurant is a very special occasion place but you will not find more delicious food nor more elegant service. Even if you don't stay here, please stop by for a visit - it is a definite tourist site.