We traveled to this lovely hotel and were met with accommodations and service that were well below par. Note the hotel is undergoing a 4 year renovation project that they do not disclose upon booking or upon check in so be sure to ask for a room away from the construction. With room mishaps and an on-sight manager that didn't take care of business, i.e restitution for our multiple troubles we left with a sour taste without plans to return; however upon alerting the general manager of our experience he immediately responded and made it up to us (lemons to lemonade) The hotel is truly lovely, great restaurants, a fantastic barista, and ideal location and I am delighted to report we will indeed be their guests again. Oh, the pet fee is not unreasonable. The Charleston Grill is a must.
- Official Description (provided by the hotel):
- Historic Charleston’s premier hotel just minutes from famous homes, museums and churches. World-class luxurious accommodations including a full-service European spa; rooftop pool; “The Club,” a private concierge level located on the top two floors; award-winning dining; 28 exclusive boutiques and the legendary Orient-Express service, all in the heart of downtown. ... more less
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- Also Known As:
- Charleston Place By Orient-Express Hotel Charleston
- Place Hotel Charleston
- Charleston Place Hotel