I booked via American Express Fine Hotels & Resorts two concierge level suites for my husband and me plus another couple. The Amex programme allows for room upgrades (subject to availability), a food and beverage credit and late check out. Upon arrival, one of the suites was upgraded to the Presidential Suite! This suite appears to have been recently renovated; however, there were no glasses, plates etc... in the pantry nor was there a full length mirror. The suite that my husband and I stayed was, of course, smaller but that was to be expected. Given the price ($885/night plus tax = $1,005), it was disappointing that the furniture/carpet was a bit worn and not to the spec of the Presidential Suite. Again, no full length mirror.
The concierge level offers a great array of food throughout the day. There does not seem to be any control over access which I think the hotel should address as it was always crowded. I was not asked for my room key/number upon arrival.
Housekeeping notes: Overall, very clean and comfortable.
- Official Description (provided by the hotel):
- Historic Charleston’s premier hotel just minutes from famous homes, museums and churches. World-class luxurious accommodations including a full-service European spa; rooftop pool; “The Club,” a private concierge level located on the top two floors; award-winning dining; 28 exclusive boutiques and the legendary Orient-Express service, all in the heart of downtown. ... more less
- Reservation Options:
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- Also Known As:
- Charleston Place By Orient-Express Hotel Charleston
- Place Hotel Charleston
- Charleston Place Hotel