I booked via American Express Fine Hotels & Resorts two concierge level suites for my husband and me plus another couple. The Amex programme allows for room upgrades (subject to availability), a food and beverage credit and late check out. Upon arrival, one of the suites was upgraded to the Presidential Suite! This suite appears to have been recently renovated; however, there were no glasses, plates etc... in the pantry nor was there a full length mirror. The suite that my husband and I stayed was, of course, smaller but that was to be expected. Given the price ($885/night plus tax = $1,005), it was disappointing that the furniture/carpet was a bit worn and not to the spec of the Presidential Suite. Again, no full length mirror.
The concierge level offers a great array of food throughout the day. There does not seem to be any control over access which I think the hotel should address as it was always crowded. I was not asked for my room key/number upon arrival.
Housekeeping notes: Overall, very clean and comfortable.