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Charleston Place by Orient-Express: Traveler Reviews

4.5 of 5
205 Meeting Street, Charleston, SC 29401
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Charleston Place by Orient-Express
Ranked #16 of 54 hotels in Charleston
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974 reviews from our community

Traveler rating
    625
    179
    100
    42
    28
See reviews for
Families
171
 
Couples
400
 
Solo
35
 
Business
211
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Georgia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Don't stay anywhere else !”
5 of 5 stars Reviewed January 21, 2013

Let's see, the hotel is beautiful, the service is perfect, the beds were wonderful, the towels were big and fat and soft. Every single person on the hotel staff spoke and smiled when ever you encountered them. We stayed on the club level which was worth the extra cost. They have beverage service all day, a continental breakfast with really lovely pastries and fruit and a number of other things, tea time in the afternoon and cocktails in the evening. The staff remembered my name, which is a very small thing but it shows the attention to detail. Housekeeping asked if I needed anything special. Trust me I'm not important so they do it for everybody. I would like to just live there. Also the location is right where you want to be, close to the sites and great restaurants. You just can't do any better than the Charleston Place !

Room Tip: Stay on the club level if you can, it's worth the extra cost !
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cookeville
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Very impressed!”
5 of 5 stars Reviewed January 20, 2013

Overall, I could not be happier with our stay at the Charleston Place. From making phone reservations to checkout, the service was top notch: friendly, professional, attentive,courteous,thoughtful,etc,etc,etc. We visited for an anniversary, and were met with champagne and a chocolate truffle cake. They included other small extras during our stay as well. The hotel itself is beautiful and very centrally located for visiting Charleston. You are within walking distance to restaurants, shopping, and the historic homes and sites of Charleston. Our room was very clean and spacious, and the bed was comfortable. The ONLY negative was that our room was an adjoining room, and noise traveled pretty easily from the adjacent room thru the common set of doors separating the rooms. A pretty small negative, considering that everyone at the Charleston Place was superb. While the hotel itself was beautiful, the staff from valet, bell service, front desk, to house keeping and the service they provided really made our stay outstanding. It is now our destination when we next visit Charleston. Very impressed! If feasible, stay on one of the Club Level floors to enjoy the amenities!

Room Tip: Club Level was great-take advantage of it if you can.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
1 review
“Wonderful experience”
5 of 5 stars Reviewed January 20, 2013

We stayed in August 2011, on the club level floors. Apart from feeling a little out of place (we're not normally staying at such hotels) we LOVED this hotel. Fabulous service everywhere. Only deducting points from the Spa - not impressed with the mani-pedi, loved the rest.

Room Tip: Choose the club level for added snacks, drinks and sitting rooms. We loved the convenience!
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Fantastic for Christmas”
5 of 5 stars Reviewed January 19, 2013

I called ahead,was told that the decorations were exceptional.They were really great, people came in from the street to take pictures.Location was ideal,pets are aloud very few hotels there allow them.the whole experience was just right.Not cheap,but for a treat it fits the bill. My dog even got a special treat.Shopping without leaving the Hotel was very nice.

Room Tip: Stay on the Club floors, costs more well worth it.
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask regina a about Charleston Place by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling Heights, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Awesome "Hang-Out"”
5 of 5 stars Reviewed January 17, 2013

Writing this review 7 months after visiting The Charleston Place and it is still fresh and memorable in my mind. What a wonderful hotel. The staff went out of their way to make you feel like you were the only guests in their hotel. The bedding, bath, sitting room, was extremely comfortable. Their amenities (bath gels) are not run of the mill.... far superior to your other local hotels The room temperature was just right for the hottest June we were experiencing. The staff was curtious and attentive. And the Spa/Pool....oh my... my skin felt amazing, and my body refreshed after walking thru Charleston. I can not wait to go back, The city is just fascinating. Everyone was so pleasant with us....we befriended so many tour guides with our excitement about their city! The only situation we avoided were the "peddlers" for tickets to attractions. We did our homework, got information from the main tourist center for coupons...instead of being "roped" in for 'deals'. I know that people have to earn a living...but not for me..I like to pursue adventures on my own and listen to the local residents for their advice! But remember, some people are never satisfied with whatever the circumstance...but I honestly could not find a negative aspect of this hotel or city - at all. Amazing.

Room Tip: Ask for an Upgrade...suites are Wonderful. If you can register for the Club level...do it, it is so...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask redroses123 about Charleston Place by Orient-Express
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Additional Information about Charleston Place by Orient-Express

Also Known As:
Charleston Place By Orient-Express Hotel Charleston
Charleston Place By Orient-Express Hotel
Place Hotel Charleston
Charleston Place Hotel
Address: 205 Meeting Street, Charleston, SC 29401
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Charleston
#9 Romantic Hotels in Charleston
#9 Luxury Hotels in Charleston
#15 Family Hotels in Charleston
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Historic Charleston’s premier hotel just minutes from famous homes, museums and churches. World-class luxurious accommodations including a full-service European spa; rooftop pool; “The Club,” a private concierge level located on the top two floors; award-winning dining; 28 exclusive boutiques and the legendary Orient-Express service, all in the heart of downtown. ... more   less 
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