I booked a last minute trip to Charleston for my fiancé and I through Priceline.com. I picked a 3 star hotel (because I put in such a low price I thought that's what I would get). To my surprise they upgraded me to a 4 star hotel (the Renaissance Charleston) which I was really excited about! That's a nice hotel for a good price I thought.
We got there on Friday afternoon and the room was very nice, as was the hotel.
Saturday morning I woke up and went into the bathroom and looked down at my legs and noticed a red bump, then another one, then another one....they were ALL OVER MY LEGS. After whipping out the computer and checking out the symptoms on WebMD and Google, I realized I had bed bug bites. Eww eww eww. They were all over both of my legs (below the knees) and my fiancé had a few on his leg as well but NOTHING like what I have.
I went downstairs and told the front desk and told the person working there and he switched our room-that was it. He asked if I wanted to go to the hospital, to which I said no, but that was it. No offer to pay for the room night, no upgrade, no room drop-NOTHING. I was really disappointed in them for that.
I have called today (Monday after the trip) and the engineering department is going to "investigate" my room (room 326) and get back to me. I called Priceline about disputing the charge and they have filed a report and will get back to me in 5 business days. I will post any updates.
I have included a picture of my poor legs. Can't belive that such a great weekend turned into this!
- Official Description (provided by the hotel):
- Discover the perfect setting at this Downtown Charleston, SC hotel. Situated in the city's oldest quarter, Renaissance Charleston Historic District Hotel boasts boutique accommodations and modern day amenities. Whether shopping on King Street, enjoying Spoleto Festival, visiting the College of Charleston or strolling the City Market, be captivated by the local knowledge shared by the hotel Navigators. Our hotel navigators have the inside scoop because our hotel is a proud community supporter. Take in the hotel decor; regionally inspired, with a modern twist at this Charleston, SC, hotel. Enjoy lavish guest rooms, a select few with balconies and meeting space designed to inspire with convenient connectivity. See why we are a hot spot with locals for menus that mix modern flavors & traditional southern fare. Promotions at our hotel in Charleston, SC, allow you to pamper yourself in a Historic District hotel in Charleston, SC, that combines traditional southern charm with modern sophistication. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Marriott, Priceline, BookingOdigeoWL, Despegar.com, Tingo and Hotels.com so you can book your Renaissance Charleston Historic District reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Charleston
- Charleston Renaissance