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“Enjoyed my stay” 4 of 5 stars
Review of Renaissance Charleston Historic District

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Renaissance Charleston Historic District
4.0 of 5 Hotel   |   68 Wentworth St, Charleston, SC 29401   |  
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Ranked #33 of 57 Hotels in Charleston
North Carolina Coast, North Carolina
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
“Enjoyed my stay”
4 of 5 stars Reviewed June 5, 2013

Great location in the historic district which makes visiting Charleston on a walking tour fun.

This was my second time staying at the Renaissance. Overall the service and experience was good, breakfast is just Ok, and yes they charge for WiFi . The parking garage is a cross the street which was convenient for self parking after first checking in and dropping off your bags at the hotel entrance. Your room key once coded at the service desk serves as your parking lot entrance / exit key.

The hotel's wall are thin so please don't slam doors early in the morning.

Room Tip: Avoid 3rd floor rooms that face the pool unless you enjoy pool guests watching you dress.
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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645 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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London
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 1, 2013

My husband and I have just spent 2 nights at this hotel. First impressions weren't great to be honest - there was no one around to help us with our luggage (we had a lot) and the front desk wasn't the most welcoming (we arrived mid afternoon). In addition, we had to pay for WiFi (having just spent a few weeks in Australia, Asia and South America - I had forgotten that in the US it is very common to have to pay for WiFi - which really annoys me. If poor countries can offer free WiFi, why can't the USA? I am not impressed.)

Our room was on the fifth floor - it was a reasonable size. Bathroom was fine - it had a bathtub and the hairdryer was decent.

The gym was ok - perfectly fine if you were the only person in there but when we worked out - there were 5 people - and all the cardio machines were being used. And it wasn't early morning - so you missed the business traveller! There are only 2 treadmills - and really, for a hotel of this size (and price) there should be at least 3.

The pool area was off the gym - again, fine but small (although Charleston is very built up)

Anyway - onto the good points:

1) free wifi in the lobby area of the hotel.

2) location - you are right next to King Street (shopping district) and also next to Meeting Street (which is where a lot of the museums are). To be honest, I am not sure we could have wished for a better location - especially when you are trying to sightsee in the Charleston heat.

3) bar - the bar was nice. Had a bit of ambience (though why you need to show American sports in such a nice bar - who knows. Rather makes the non-Americans not want to stick around).

4) breakfast - the buffet was good value. $18.

5) Lovely valet parkers - who were also very helpful with directions.

6) Saving the best until last, the CONCEIRGE. Seriously, the best concierge I have EVER come across (I think her name was Suzie). She alone would make me come back and stay at the hotel. Lovely lady and so honest. She gave us great restaurant tips (Muse - behind the hotel was wonderful - and Fish (a bit of a hike but no more than a 15 min walk up past Calhoun street)). She also warned us to be careful about attending a presentation given by any of the travel companies (we went to Destination Travel - they are on Meeting Street - and had persuaded us to attend a presentation of an hour (it was more like 90 mins) in exchange for vouchers for free carriage rides and tickets to the Middelton Plantation and a $50 cheque (we were told this would be a food voucher but in fact it was just a cheque). We had no idea it was basically selling you somehing akin to a time share for $6K. So it was good to be on our guard.

I would come back here - the assistant manager seems very nice and as I said Suzie conceierge knows her stuff. And the location was hard to beat. Just wish they would give free WiFi.

By the way - there is a multi - storey car park right opposite the hotel.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 28, 2013

This is a lovely hotel, perfectly located in a quiet side street (indeed, two of them) between the two main drags of the historic district. From a service standpoint, the best one could say is that it's uneven -- even wildly so. It took three separate requests over several hours to get a few extra packages of coffee for the coffee maker. When we wanted laundry done, we were instructed to place the laundry bag outside the room; this we did, then put out the do-not-disturb sign and went back to bed -- only to have a bellman knock and ask if we were ready to have our luggage taken away. The breakfast room was dominated by an extremely loud, overly familiar, borderline manic waiter -- day after day after day. No one seemed to be managing him. The concierge seemed to have very little familiarity with specifics of the Spoleto Festival events, even though this is the major cultural event of the year in Charleston. She booked us into the same concert two days running, apparently not knowing that it was the same concert being repeated. These are all things that aren't supposed to happen in a Marriott, which is far and away the most consistently managed hotel chain. Hard to recommend this place at the price.

Room Tip: Ask for room 301 or something configured similarly. It has large windows at both ends of a very gene...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2013

This property is charming but so is Charleston as a whole. The location is great. Service is not consistent here. Some folks are friendly and eager to help others were completely disconnected.
The hotel could use a little freshening up. Some parts are a bit dated. For the price I paid I expected more in terms of service and attentiveness. I would probably consider other options before booking this hotel again.

  • Stayed May 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2013

The hotel is between King and Meeting Streets, two of the most important streets in the city for shopping and tourist attractions. It is about several blocks from the battery and if you like to walk, everything is within walking distance in the Historic and French Districts. We were there for during the Spoleto Festival!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 23, 2013

Recently visited hotel expecting to enjoy the Renaissance Brand for the first time while on business in Charleston, SC. Very disappointed from the time of arrival until check out. The front desk staff has absolutely NO customer service training. They were rude and unprofessional. This was my first red flag that this would be a horrible stay. They could care less about their guests. The room was by far one of the worst rooms I have stayed in since my college days 25 years ago. Looked more like a Motel 6 then a luxury hotel. How dare they charge guest luxury rates for a property that is in need of a complete renovation inside and outside. While I do understand that properties may be limited in making renovations to historical properties, this did not explain why the sheets were gray instead of white. Restroom was not clean. Dirty (Correction: Filthy ) Carpet. People mention friendly staff in their reviews. The only thing friendly about this hotel was the takeout restaurant staff next door. This hotel is in a good location. I can not understand why Marriott has not renovated this hotel to meet the Luxury price tag. There are better options of other hotels in Charleston for far less. Those that are comparable in price are not even in the same league.

It is such a shame that a historical Brand Like Marriott no longer cares about quality and customer service.

Room Tip: Until Marriott sees fit to complete the needed renovations to this property or lowers its rate to re...
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anderson, South Carolina
Top Contributor
183 reviews 183 reviews
23 hotel reviews
Reviews in 46 cities Reviews in 46 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 22, 2013 via mobile

We booked rooms here for our anniversary. Upon arrival we checked into a suite with living room and separate bedroom and bathrooms. Extremely nice accommodations overlooking the streets of Charleston. The service offered by the wait staff was great. Each evening the bed was turned down awaiting us with chocolates on the pillow. This is a must stay for Marriott snobs like me. It is right n the heart of the shopping district between Meeting and Kings street on Wentworth.

Stayed July 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Charleston Historic District

Address: 68 Wentworth St, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Charleston
#29 Business Hotel in Charleston
#29 Romantic Hotel in Charleston
#32 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Charleston Historic District 4*
Number of rooms: 162
Official Description (provided by the hotel):
Discover the perfect setting at this Downtown Charleston, SC hotel. Situated in the city's oldest quarter, Renaissance Charleston Historic District Hotel boasts boutique accommodations and modern day amenities. Whether shopping on King Street, enjoying Spoleto Festival, visiting the College of Charleston or strolling the City Market, be captivated by the local knowledge shared by the hotel Navigators. Our hotel navigators have the inside scoop because our hotel is a proud community supporter. Take in the hotel decor; regionally inspired, with a modern twist at this Charleston, SC, hotel. Enjoy lavish guest rooms, a select few with balconies and meeting space designed to inspire with convenient connectivity. See why we are a hot spot with locals for menus that mix modern flavors & traditional southern fare. Promotions at our hotel in Charleston, SC, allow you to pamper yourself in a Historic District hotel in Charleston, SC, that combines traditional southern charm with modern sophistication. ... more   less 
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Also Known As:
Renaissance Charleston
Charleston Renaissance

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