My wife and I have spent a couple weekends lately in Charleston and stayed at the Renaissance. It is a great location, has very nice rooms, a nice fitness center/pool,easy parking, and a decent buffet. However, the staff was a little spotty. We had an encounter at the desk checking in the first time about what we were entitled too as platinum elite marriott members. In fact the lady was a little huffy. Fortunately, the front desk supervisor Reid interceded and resolved every issue. After that our stay could not be any more pleasant. The breakfast buffet was good but could use a little more attention. They forgot to bring us juice and a second round of coffee/tea. The second visit, they asked about beverages, but the buffet had to be restocked on certain items only after we asked. The fitness center although good, the cardio equipment needs some updating. The tvs don't carry all the channels and the headphone jacks don't work so well. My second visit got real good results as my wife and I were fortunate to get Reid again. We stay in lots of Marriotts and with a little tweaking, this one could be real good
- Also Known As:
- Renaissance Charleston
- Charleston Renaissance
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