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“Awesome Hotel” 5 of 5 stars
Review of SpringHill Suites Charleston Downtown/Riverview

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SpringHill Suites Charleston Downtown/Riverview
3.0 of 5 Hotel   |   98 Ripley Point Drive, Charleston, SC 29407   |  
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Ranked #36 of 59 Hotels in Charleston
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed August 7, 2011

After beaching it for a week at Folly Beach, we wanted to finish our vacation with a few days in historical Charleston. The Springhill Suites Riverview is a hidden secret. We thought the hotel was beautiful, the suite was spacious. We enjoyed the transportation to and from downtown Charleston every night. The full breakfast was fantastic. The staff was friendly and accommodating. We would highly recommend and for family and friends.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
1 Thank mcquadegang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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440 reviews from our community

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Plainsboro, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 6, 2011

We have stayed at multiple Springhill hotels in the east coast, as well as some Courtyards, but we always appreciate the difference between the two: nicer beds, more upscale, newer facilities, ... But this particular Springhill lack on several things I mentioned before. The mattresses were not as good, the towel quality or their condition were not as great. The room was not properly clean.
In respect of the breakfast area, it can get very crowded. Best advice is to get there early, otherwise you might have to wait for everything: a table, wait in line to get your coffee, wait in line again to toast a bagel, or wait until they replenish stuff, ufffff. You better might consider going to Mc Donald's which is one mile away.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
2 Thank nsierraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed August 5, 2011

My family of 3 stayed here for 2 nights for a quick getaway to Charleston. The hotel appeared clean - clean linens, clean bathroom, clean counters, but DIRTY floors. Thank goodness I thought to bring socks for my 3 year old little girl. They were black after she walked across the floor of the hotel about 3 times. Not sure if these carpets have ever been cleaned besides a quick vacuum between stays. Oh well, moving along...the room was spacious and I typically pick this chain b/c of the microwave/fridge/kitchenette. This is a nice feature when you have a small child. I do need to note that I ddi not enjoy the window unit air conditioner. It was very sticky/humid in the room at all times and the a/c blew directly on us in the bed b/c the bed was so close to the window. This made for an unpleasant night's rest. It is loud and it left me all stuffy the next morning. Can't remember if Courtyard Riverview has this type of a/c but would almost forfeit the free breakfast at Springhill just to get our of the sticky a/c in this room. On to breakfast, they had muffins, juices, bagels, cereal, yogurt, eggs, sausage. Pretty good variety and all pretty tasty for a continental style breakfast. Overall, we had a nice stay but would not consider staying here for more than one or two nights.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
2 Thank SCLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumter, South Carolina
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 14, 2011

My wife is a travel agent and a Marriott specialist, so we stay at many of their establishments. This Springhill Suites was definitely not up to the Marriott average, which we would say is above average for hotels/motels. The location is good for visiting downtown Charleston, or if you've got a boat in the nearby marina. However, there really was nothing to set this motel apart from the herd. Check-in experience was blah, with front desk staff who were indifferent, wore no name tags and didn't welcome us. The room was ok, although it felt, well, sweaty and grubby, not fresh and clean. The toilet seat had been sprayed with an oily cleaner, then not wiped off, so the first person who sat down practically got glued to it. That was nasty! The hinge on the seat/lid was rusty or something, so it made a loud gronking noise as it was raised or lowered. That's inconvenient in the night. It didn't do much for our attitude when a front-desk person let herself into our room without knocking a few minutes after we arrived, then left without apologizing! That was an off-putting experience, to say the least! The light-blocking curtain was pulled loose from the long rods for opening and closing, so we had to use the clips on a pant-hanger to keep the curtains together at night to darken the room.
Wouldn't stay at this hotel again. There are many other choices in Charleston, and we would exercise that option.

Room Tip: Ask for the side away from the marina
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Stayed June 2011, traveled on business
Thank Robertmsnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, North Carolina
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 3, 2011

Have stayed at this hotel 3 times over past 6 months. Always pleasant staff; very convenient to downtown Charleston but without the high price of downtown hotels; clean rooms; quiet; extremely comfortable. Excellent value when visiting Charleston, SC. Highly recommended.

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
1 Thank iamzeke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed May 5, 2011

This hotel is just outstanding. Everything, and I mean everything went right. The room is spacious and there is plenty of drawer space, not to mention 2 TVs, and the perfectly designed kitchenette and work area. What really impressed us was how clean everything is and the outstanding level of service. Everything is done with a smile and promptly. As an example, I needed some help with an order we received while traveling. No problem to make a copy of a 3 page document, and at no charge. I needed some tape. No problem here either. My wife became ill and I needed a 24 hour pharmacy. No problem. Out came the direcions to the Walgreens which did not show on my GPS. Bravo Springhill for an outstanding effort

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Thank CPAMarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed April 2, 2011

Stayed here one night while visiting Charleston - paid with my rewards points - 20,000 points for one night and this hotel is not worth using 20,000 points. It is not bad, but it is difficult to locate (you can see it from the road, but getting there is another thing) the rooms are small and the carpet in the stairwell is old and was really dirty. There is a nice, heated outdoor pool, but the whirlpool was torn up ( hopefully for repair) They serve sweet tea, coffee and cookies in the late afternoon and the shuttle to the East Bay area was nice, but only runs in the evening. You cannot walk to the historic section of Charleston from this location, so it would be nice if the shuttle also ran during the day. Even if it drops you off on East Bay - that is in the historic section and walking from there is easy. It was okay for one night, but overpriced since it is in a tourist area. For the price (and points) it really needs updated.

  • Stayed March 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Thank Indykim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fowler62, Manager at SpringHill Suites Charleston Downtown/Riverview, responded to this review, April 25, 2011
Thank you for taking the time to write this review. We always appreciate feedback and take our guests' comments very seriously. I regret to hear that you were not able to use the hot tub. Unfortunately, it was undergoing renovation during the time of your stay, but is in working order now. Also, we are not able to offer a complimentary shuttle to historic downtown during the day. We are currently dedicated to MUSC patients and their families. Our shuttle service takes a great burden off our hospital guests during some of the most difficult times of their lives. We do, however, have preprinted directions at our front desk to almost any destination in Charleston that you can imagine. Thank you again for your feedback. Your comments will help us to improve and make a greater experience for all guests. We hope to have you stay with us in the future so that can see for yourself the improvements we have made.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Charleston Downtown/Riverview

Address: 98 Ripley Point Drive, Charleston, SC 29407
Location: United States > South Carolina > Coastal South Carolina > Charleston
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Charleston
#28 Romantic Hotel in Charleston
#37 Family Hotel in Charleston
Price Range (Based on Average Rates):
Hotel Class:3 star — SpringHill Suites Charleston Downtown/Riverview 3*
Number of rooms: 123
Official Description (provided by the hotel):
Come stay at the SpringHill Suites by Marriott Charleston Riverview, the ideal choice when traveling to Charleston for business, family vacations, or romantic getaways. Conveniently located near MUSC and Roper Hospital, you will find your inspiration at the SpringHill Suites. From the moment you enter this downtown Charleston hotel located 1.5 mi from the bustling historic district, you will find breathtaking views, old world charm, and unpretentious southern hospitality. Our spacious all-suite hotel's service amenities are designed to fit your lifestyle- with suites that are 25% bigger than average hotel rooms. We'll spoil you with amenities such as free WIFI, complimentary deluxe continental breakfast, complimentary evening shuttle to the historic district (5pm-11pm), and an outdoor pool & whirlpool… just to name a few! So, what are you waiting for? Come stay at the SpringHill Suites by Marriott and let us show you what Charleston is all about! ... more   less 
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Also Known As:
Springhill Suites Charleston Downtown/Riverview Hotel Charleston

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