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“Huge room and bathroom with giant 2 person jacuzzi” 4 of 5 stars
Review of Comfort Suites West of the Ashley

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Comfort Suites West of the Ashley
2.5 of 5 Hotel   |   2080 Savannah Hwy, Charleston, SC 29407   |  
Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #17 of 58 Hotels in Charleston
Certificate of Excellence 2014
Kansas City
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
“Huge room and bathroom with giant 2 person jacuzzi”
4 of 5 stars Reviewed November 2, 2010

This hotel is only about 10-15 minutes across the bridge from the Old Market Street shops. Our king-bed room was huge with a 2-person jacuzzi hot tub, and the bathroom was large with tub/shower. It is not far from the Magnolia Plantation. Very nice accomodations.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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643 reviews from our community

Traveler rating
    402
    184
    37
    14
    6
See reviews for
217
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24
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Charleston, South Carolina
1 review
5 of 5 stars Reviewed October 26, 2010

The management staff is professional and friendly. I travel to Charleston every week on business and was glad to find this hotel. I have passed it on to two other members on my project team and they are staying at the hotel. Great beds to have a solid restfull nights sleep. Good FREE hot breakfast. Easy access to downtown and other areas. I also stay in Savannah Ga on business each week and drive up on Hwy 17 and it runs past the hotel. Therefore, it is easy to travel between both cities.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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asheville
Top Contributor
72 reviews 72 reviews
37 hotel reviews
Reviews in 42 cities Reviews in 42 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 25, 2010

The suites worked well for this family of three adults. We found a cigarette lighter (supposed to be non-smoking) and used coffee bags left in the room when we came in. The shower head fell off in the tub but could easily be replaced. The receptionist was sharp and inpatient, certainly lacking hospitality. However, we enjoyed breakfast, and the gym was nicer than most. And why is it som complicated to connect to wireless.....wouldn't you think the staff would tell you that when you check in? From a previous report, we were cautious about bedbugs but found none.

  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review, October 26, 2010
Thank you for your recent review of our property. We are very pleased that you enjoyed the breakfast. I first would like to mention your comment of a previous review about bugs. We have no reporting’s of bed bugs, and have never had any problems of that nature. I am wondering if you are posting this review under the correct hotel. If in fact this is a correct review, I would like to apologize for the service you received and also the problems you encountered. We will be sure to address each issue immediately.
As you can see from our previous reviews, the Comfort Suites West of the Ashley prides itself on great service, clean rooms, and is dedicated to make your stay perfect. As the General Manager, I will look into each issue.
We hope that you choose the Comfort Suites West of the Ashley as your hotel of choice on your next visit to Charleston. If you would like to discuss your stay, a member of our management team would be glad to speak with you.

Best Regards,
Steve Spear,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 24, 2010

We couldn't have found a better place to spend 3 nights while exploring the beautiful city of Charleston. Our room was perfect - large enough to feel comfortable, not crowded. The hotel is new, clean, well-appointed and the staff are friendly and helpful. It is conveniently located on Savannah Hwy which allows you to drive quickly into the historic area of Charleston even in the morning when traffic might be expected to be heavier. We would highly recommend this hotel!

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Old Hickory
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 17, 2010

Our room completely surpassed our expectations in size and amenities. We certainly didn't expect the bathroom to be as large as it was with the stand alone shower and jacuzzi bath tub large enough for two people! While we didn't use all the kitchen items during our stay (stove, dishwasher), we enjoyed the full size refrigerator the most. The room was clean and had been well taken care of. It can be a little difficult finding the entrance the first time especially if you are coming down the road where you have to make a left (there's a median and you'll have to go down the road and make a u-turn). I had read other reviews about the "scary neighborhood". I didn't feel unsafe at all in this area. As a matter of fact, there's a Maserati dealership about a mile or two down the road so I don't think they would set up a business like that in a tough neighborhood.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melrose, MA
1 review
5 of 5 stars Reviewed October 16, 2010

Came for a wedding and was very pleaseantly surprised. Not grand hotel elegance, but a clean, spacious and well-appointed alternative to expensive downtown hotels, particularly if you're traveling with a family. A good location for driving downtown (where parking is plentiful and cheap) and to the airport, beaches and other locations. Busy highway setting, however, is not good for casual walking. You can walk to a Piggly Wiggly and a local sports pub. Despite the local bustle, room was quiet with effective room-darkening drapes. Free PC business center and well-equipped gym a plus as was the free breakfast buffet which was a better version of this sort of thing than most I've experienced. When our steam iron burned out, I got an immediate replacement at the desk. Staff was pleasant and attentive, particularly helpful with directions and restaurant suggestions. Highly recommended

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Babylon, New York
1 review
5 of 5 stars Reviewed October 15, 2010

I had a great stay. It was easy to get to and plenty of places to eat.
The room was very, very clean and so was the bathroom. I picked
this hotel because no pets and no smoking was allowed. It's not a
noisy hotel, you can actually sleep for eight hours.
The staff were very polite and quick to help you. The price is right.
I would recommend it. Good luck and enjoy your stay.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites West of the Ashley

Address: 2080 Savannah Hwy, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Charleston
#12 Business Hotel in Charleston
#16 Family Hotel in Charleston
#17 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites West of the Ashley 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites West Of The Ashley Hotel Charleston

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