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“<<FANTASTIC STAY>>” 5 of 5 stars
Review of Motoryacht Southern Comfort

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Motoryacht Southern Comfort
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17 Lockwood Drive, Charleston, SC 29401   |  
Hotel amenities
Ranked #50 of 58 Hotels in Charleston
Conway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“<<FANTASTIC STAY>>”
5 of 5 stars Reviewed July 7, 2014 via mobile

My daughter just turned nine while we were on vacation in Charleston and we stayed on Southern Comfort for her birthday. It's a gorgeous vessel with lots of amenities and a great view! Chris, the owner was very accommodating with our scheduling and booking and promptly answered any questions I had. We had a WONDERFUL time! (My daughter even watched Jaws for the first time onboard thanks to the extensive media library!) Thanks again to the McIntires for sharing this beautiful boat with us and helping make lifelong memories! I plan to make this an annual event! We will definitely be staying again!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 reviews from our community

Traveler rating
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 24, 2014

We booked the yacht for my friend's bachelorette party for the weekend of July 4th. We've had the reservation for quite awhile and just a few days ago they informed us that we could not use the yacht because the last group caused too much damage to it. We are now stuck, 2 weeks out, trying to find a new place to stay in Charleston for the 4th of July which is basically impossible. I think Southern Comfort handled this situation horribly - terrible customer service.

Stayed June 2014, traveled with friends
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 23, 2014

I was very disappointed to learn today that the owner, Chris, of Southern Comfort Yachts cancelled our reservation because our reservation was for 9 women to stay on the yacht. The owner cited in his extremely short email that, "The owners feel the yacht is no longer suitable for girls weekends." This is not only discrimination because we are women, the cancellation also came less than 2 weeks prior to our stay. This girls reunion has been booked for months and the cancellation now forces us to scramble to seek an alternate plan of where to stay in Charleston. I am posting this to warn others of Southern Comfort's untimely cancellation and discrimination. I would not recommend this yacht.

  • Stayed June 2014, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 6, 2014

Let me start by saying that we did truly enjoy our stay on the Southern Comfort, and had plans to return. However, the memory of our trip has been tainted by Chris, the boat owners after charges.

Our trip coordinator works in vacation rentals, and had the due diligence to contact Chris is advance to make sure our balance was paid in full before check in, to which he replied "yes we are all set and ready for your arrival". Which apparently was not the case by any means.

We had arranged to set up for a surprise bachelorette party prior to our entire party arriving, and when we got there we discovered the prior guests were still on board. We had to leave the decorations and come back with the rest of the group, and still realized that Chris was still cleaning and not ready for our stay. He did not finish cleaning until 3:30 pm, over 3 hours past our check in time.

That could have been overlooked, if it wasn't for Chris contacting us the day after check out saying that we owed a balance due to an extra guest and not paying in full upon check in. Neither charge was mentioned when our party checked in, or when we contacted Chris in advance. He was notified that we would have an additional guest, and did not mention their being a charge per guest per night, only the total charge for the rental of the weekend.

Bottom line, we enjoyed our stay and hoped to return but clearly this is the boat owners end game. If you would like this experience I suggest renting through a company and not directly through the owner as he seems to fraudulently charge his guests after their stay for erroneous charges and damages.

  • Stayed May 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York, United States
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 16, 2013

We loved the ship and had a wonderful time until the owner charged our credit card for charges more than a month after our stay and confused us with prior visitors. we had such high hopes for a return stay once our daughter goes to college in Charleston but will know have to find different lodging.

Please beware and make sure that all is explained to you before and after your stay .

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MotorYachtSoCo, Manager at Motoryacht Southern Comfort, responded to this review, June 28, 2013
The guests requested additional food items, which were delivered to the guests. The additional items were charged to the mother-in-law's credit card after Alexis T's departure. As with any hotel, outstanding charges not paid at check-out are processed when the account is settled.

The $100.00 charge remains in dispute.

We encourage everyone to search the reviews on Southern Comfort. Ten years, more than 1000 guests have produced more than 100 reviews that give Motoryacht Southern Comfort the highest possible rating. Many of our guests return year after year.

In Alexis' own words "Wonderful Stay" spoiled by guests that try to rob property owners.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Motoryacht Southern Comfort

Address: 17 Lockwood Drive, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #50 of 58 Hotels in Charleston
Number of rooms: 115
Official Description (provided by the hotel):
The Motoryacht Southern Comfort is a great way to see historic Charleston from a totally unique perspective, aboard your own private yacht. ... more   less 

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