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“We also had a wonderful stay spoiled by erroneous after charges” 3 of 5 stars
Review of Motoryacht Southern Comfort

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Motoryacht Southern Comfort
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17 Lockwood Drive, Charleston, SC 29401   |  
Hotel amenities
Ranked #50 of 58 Hotels in Charleston
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“We also had a wonderful stay spoiled by erroneous after charges”
3 of 5 stars Reviewed May 6, 2014 via mobile

Let me start by saying that we did truly enjoy our stay on the Southern Comfort, and had plans to return. However, the memory of our trip has been tainted by Chris, the boat owners after charges.

Our trip coordinator works in vacation rentals, and had the due diligence to contact Chris is advance to make sure our balance was paid in full before check in, to which he replied "yes we are all set and ready for your arrival". Which apparently was not the case by any means.

We had arranged to set up for a surprise bachelorette party prior to our entire party arriving, and when we got there we discovered the prior guests were still on board. We had to leave the decorations and come back with the rest of the group, and still realized that Chris was still cleaning and not ready for our stay. He did not finish cleaning until 3:30 pm, over 3 hours past our check in time.

That could have been overlooked, if it wasn't for Chris contacting us the day after check out saying that we owed a balance due to an extra guest and not paying in full upon check in. Neither charge was mentioned when our party checked in, or when we contacted Chris in advance. He was notified that we would have an additional guest, and did not mention their being a charge per guest per night, only the total charge for the rental of the weekend.

Bottom line, we enjoyed our stay and hoped to return but clearly this is the boat owners end game. If you would like this experience I suggest renting through a company and not directly through the owner as he seems to fraudulently charge his guests after their stay for erroneous charges and damages.

  • Stayed May 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Rochester, New York, United States
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 16, 2013

We loved the ship and had a wonderful time until the owner charged our credit card for charges more than a month after our stay and confused us with prior visitors. we had such high hopes for a return stay once our daughter goes to college in Charleston but will know have to find different lodging.

Please beware and make sure that all is explained to you before and after your stay .

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MotorYachtSoCo, Manager at Motoryacht Southern Comfort, responded to this review, June 28, 2013
The guests requested additional food items, which were delivered to the guests. The additional items were charged to the mother-in-law's credit card after Alexis T's departure. As with any hotel, outstanding charges not paid at check-out are processed when the account is settled.

The $100.00 charge remains in dispute.

We encourage everyone to search the reviews on Southern Comfort. Ten years, more than 1000 guests have produced more than 100 reviews that give Motoryacht Southern Comfort the highest possible rating. Many of our guests return year after year.

In Alexis' own words "Wonderful Stay" spoiled by guests that try to rob property owners.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Motoryacht Southern Comfort

Address: 17 Lockwood Drive, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #50 of 58 Hotels in Charleston
Number of rooms: 115
Official Description (provided by the hotel):
The Motoryacht Southern Comfort is a great way to see historic Charleston from a totally unique perspective, aboard your own private yacht. ... more   less 

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