They mishandled our reservation terribly, having rented one of our reserved and confirmed rooms to someone else, forcing us to scramble to find a second room elsewhere in town, even though we arrived as agreed at 3:00 PM. There was no one there to discuss the situation, and we still haven't heard back from them with an apology or explanation. We ended up having to take an expensive hotel room far away from our friends who stayed in the one free room, almost ruining our weekend. The location is good, but the owners have clearly lost interest in running this place. Stay away.