Host not present upon scheduled arrival. No assistance with luggage to third floor. No afternoon libations at all and not even a bottle of water available in our room, let alone flowers or welcoming snack. Nothing special about the room. As we were leaving for dinner, hostess asked if we would prefer coffee or tea for breakfast in the morning. I expressed a preference for decaffinated coffee and her response was "if I have some, I'll put it out" (!) There was no decaf in the morning. At breakfast (fruit and cereal, biscuits and jam), which is only served from 8:30 until 9, she seemed very anxious for us to depart and asked if I had brought my credit card with me to breakfast. No assistance with bringing luggage down from third floor. I was traveling with my 80 year old mother and found this to be a very disappointing experience. I would not recommend them and would certainly not consider staying there again. Next visit to Charleston, I will book the Meeting Street Inn.