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“Casual Elegance” 4 of 5 stars
Review of Planters Inn

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Planters Inn
4.5 of 5 Hotel   |   112 North Market Street, Charleston, SC 29401   |  
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#1 City Celebration
Ranked #6 of 54 hotels in Charleston
Tennessee
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Casual Elegance”
4 of 5 stars Reviewed April 2, 2013

If you are looking for a hotel in the historic district of Charleston that provides elegance and sophistication yet is casual and friendly look no further. The hotel provides clean and beautifully appointed rooms in a renovated 18th century building. Try to avoid second floor rooms that face the street and/or have antique street lamps out side of the windows. While not a problem for most people could pose a sleeping issue for others. Hotel staff and Peninsula Grill are extremely well trained and hospitable. If you want the history and quaintness of Charleston to extend to your hotel Planters Inn is for you.

Room Tip: Grand Kings and Plantation Kings are wonderful. Ask for a room with a fireplace if desired. Spurge a...
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planters_Inn, Manager at Planters Inn, responded to this review, April 3, 2013
Dear TNMarine,
“Casual Elegance”…. An appropriate and much appreciated description of our property. We are pleased to read you enjoyed our service and the dining experience of Peninsula Grill during your visit. Your street side suggestion should include a note that our many of our guests rooms include interior shutters for additional privacy from light and sounds to make your stay more enjoyable. Planters Inn and Peninsula Grill offer guest a relaxing retreat in the heart of Charleston’s historic district; however our service simply makes a return visit a must! On behalf of our team, we look forward to your next visit.
Best Wishes,
Bradley Dickerson, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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662 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • German first
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English first
shenandoah, VA
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 31, 2013

3 star hotel in a 5 star location. It feels like they need to refresh the rooms. I have stayed here many times and the rooms can really vary. We couldn't stay in the balcony rooms as requested at reservation because they didn't have any roll aways or rooms with 2 beds.

Room Tip: I prefer the rooms not in the main hotel, facing courtyard
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planters_Inn, Manager at Planters Inn, responded to this review, April 3, 2013
Dear Todd-Shenadoah,
As frequent guests, you are somewhat familiar with our vast array of room categories. From your recent review, it appears you may have experienced our one and only double queen room located in the piazza building on a previous visit. It is unfortunate we were unable to accommodate a request for this location on your recent trip; however we always strive to note and deliver on preferred locations or even favorite room numbers for our return guests. Many of our return guests have their “favorites” and we strive to secure such requests during the reservation process at every opportunity. We are confident in our ranking and proudly make continual upgrades to our property, rooms, and physical plant.
Allow me to assist you with securing your favorite location on the courtyard for your next visit and I’m confident you will be welcomed back to the room you prefer.
Best Wishes,
Bradley Dickerson, Hotel Manager
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Bethel, Maine
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 31, 2013

Planters Inn is made great by the people. Everyone we met was very friendly and helpful. Many places have friendly and helpful people on their staff. Planters Inn is exceptional because the people are alert to ways they can be helpful. They are not focused on their computer screen until you stop in front of them they are alert to your approach.

It's difficult to describe the facility. It's not a luxury resort nor does it pretend to be. It's historic downtown Charleston not Las Vegas. It's a perfect old hotel in a beautiful old city. It fits perfectly in its surroundings. There is so much to do and see within steps of the front door and so many wonderful places to eat. The Peninsula Grill in the hotel lobby was a special treat. The food was incredible, the staff enjoyed what they do and seemed proud of their food and service. They added something special to the dining. Guests of the hotel are made to feel part of the family. The staff knows who you are. They seem pleased that you chose to stay and eat with them while in a city full of so many eating choices.

We stayed at the hotel for four nights. There was never a moment where we were uncomfortable.

Room Tip: The hotel spans the width of a city block. Rooms on the road opposite the front entrance suffer earl...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planters_Inn, Manager at Planters Inn, responded to this review, April 3, 2013
Dear Kevin W,
Your description is of our property perfectly worded. We appreciate your comments and recognition of our amazing staff; as they are the heart and soul of this award winning property. Our dedicated team of professionals takes great pride in their respective roles while maintaining the superior standards of service that you would come to expect from Relais & Chateaux property. Your comfort is our primary concern and I am pleased to read we were successful on many levels during your recent visit.
We look forward to your return,
Best Wishes,
Bradley Dickerson, Hotel Manager
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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 30, 2013

Here is my thought.......average room.......no real room service available....continental in the morning...did that one morning and half of the breakfast was missing? they will do evening room service but strongly recommend visiting the peninsula grill....My opinion...I like room service in the morning.....there is no where in the hotel to get a snack in the mid day....you have to go out on the street...usually crowded. Our room was cleaned inconsistently some times great other times not so......
doubt we would stay again....will try the Charleston place....comes highly recommended.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planters_Inn, Manager at Planters Inn, responded to this review, April 3, 2013
Dear Katto Z,
We appreciate your comments and have addressed your concerns and observations with our team. It is true we offer continental room service for breakfast and apologize for your incomplete order and inconsistent housekeeping service. With regards to dinner at Peninsula Grill; we do encourage our guests to join us in the dining room for the true experience of the award winning cuisine and superb service that has come be a hallmark of our operation and one of the best restaurants in the southeast. We do offer room service upon request from the Peninsula Grill. On behalf of the entire staff, we hope you elect to return and give us another opportunity to assist you should your travels bring you back to Charleston as your recent experience is far from the norm.
Should you wish to return, please do not hesitate to contact me directly for assistance with your travel arrangements.
Kind Regards,
Bradley Dickerson, Hotel Manager
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Lexington, Kentucky
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 27, 2013

My wife and I celebrated my birthday this year in Charleston. Our stay at Planters Inn was a wonderful addition to my special week. We love independent hotels such as the Hotel Monteleone in New Orleans. The Planters was just as wonderful! The staff were all courteous and helped us choose dining and tourist sites. The Peninsula Grill was a treat! Ask for Derrick and order the Lobster 3-way! On our next visit to Charleston we will definitely be returning to Planters.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planters_Inn, Manager at Planters Inn, responded to this review, March 29, 2013
Dear John N,
Thank you for recognizing our team and especially Derrick at Peninsula Grill; as he is definitely one of our seasoned professionals. We appreciate you selecting the Planters Inn and Peninsula Grill to enjoy your birthday celebration. Our staff is known provide exemplary service; however, it is the special occasions such as your birthday, where we have the opportunity to shine.
On behalf of the entire team, we look forward to assisting you on many special occasions to come.

Best Wishes,
Bradley Dickerson, Hotel Manager
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Fayetteville, North Carolina
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013

As you enter the Inn, it seems the cares of the day just meltaway and you are suddenly relaxed and pampered. The salon in the first floor stocked with fresh coffee, ice water, and warm cider is wonderful. Rooms are spacious, clean, and there is attention to detail. Be sure to sample the turn down treats. They are made in- house and are delectable. Location is excellent for touring the downtown area, and only 10 minute trip to get over the bridge to the Mt.Pleasant side of town. The valet parking is a definite plus with the limited public parking downtown. Due to other family commitments, was not able to dine in the Peninsula Grill. I'm sure if it follows suit with the hotel, it does not disappoint. Enjoy!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planters_Inn, Manager at Planters Inn, responded to this review, March 29, 2013
Dear ATW2461,
“A Must Stay”…..is perfect suggestion to all reading our Trip Advisor reviews. Your descriptions and summation offer a candid view of our small boutique property that we certainly agree include a “must stay” for everyone visiting Charleston. As South Carolina’s only member of Relais and Chateaux, we stand above the crowd of numerous lodging choices. We are pleased to read your positive comments and do agree that a return trip is needed to experience the award winning cuisine of Chef Graham Dailey and the team at Peninsula Grill; a dining experience well worth another visit.
Until then, best Wishes and thank you from the all of us,
Bradley Dickerson, Hotel Manager
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uk
Top Contributor
111 reviews 111 reviews
52 hotel reviews
Reviews in 58 cities Reviews in 58 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 23, 2013 via mobile

We stayed here for a weekend away. It is an excellent hotel, the room was large quiet and with good facilities. The food was very good can not complain at all. The location is great we could come and go as we pleased. The only comment is that it is on the expensive side...

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planters_Inn, Manager at Planters Inn, responded to this review, March 29, 2013
Dear Katie66UK,
Thank you for your recent 5 star posting! We appreciate your feedback and comments. Planters Inn and Peninsula Grill are perfectly located in the heart of Charleston’s bustling historic district; surrounded by the best shopping, dining, and areas favorite attractions. Our spacious guest rooms offer the historic charm and character of a luxury Relais and Chateaux and the comforts and modern conveniences of world class property. We appreciate your business and look forward to assisting you on future visits.
Best Wishes,
Bradley Dickerson, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Planters Inn

Address: 112 North Market Street, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Charleston
#5 Luxury Hotel in Charleston
#7 Romantic Hotel in Charleston
#24 Business Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Planters Inn 4.5*
Official Description (provided by the hotel):
Located in the very heart of historic Charleston, Planters Inn is a reflection of its unique location. From flickering carriage lanterns to locally woven Gullah sweetgrass baskets, the intimate 64-room Inn harmoniously blends Lowcountry inspiration and understated elegance. With its piazzas, palmetto-shaded courtyard, and distinctively residential details, Planters Inn is a polished homage to an authentic antebellum Charleston mansion and a AAA Four Diamond ranked property.Planters Inn is a member of Relais & Châteaux, the exclusive collection of hotels and restaurants located in romantic destinations around the world. The Inn’s blend of Southern hospitality and world class service extends to the acclaimed Peninsula Grill, where the award-winning cuisine, 17-year legacy of being “the” place to celebrate a milestone event, and famous Ultimate Coconut Cake® have made it a Charleston institution. ... more   less 
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Also Known As:
Planters Hotel Charleston

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