Planters Inn is made great by the people. Everyone we met was very friendly and helpful. Many places have friendly and helpful people on their staff. Planters Inn is exceptional because the people are alert to ways they can be helpful. They are not focused on their computer screen until you stop in front of them they are alert to your approach.
It's difficult to describe the facility. It's not a luxury resort nor does it pretend to be. It's historic downtown Charleston not Las Vegas. It's a perfect old hotel in a beautiful old city. It fits perfectly in its surroundings. There is so much to do and see within steps of the front door and so many wonderful places to eat. The Peninsula Grill in the hotel lobby was a special treat. The food was incredible, the staff enjoyed what they do and seemed proud of their food and service. They added something special to the dining. Guests of the hotel are made to feel part of the family. The staff knows who you are. They seem pleased that you chose to stay and eat with them while in a city full of so many eating choices.
We stayed at the hotel for four nights. There was never a moment where we were uncomfortable.