Althrough there is much to appreciate at the Wentworth Mansion I feel I need to redress the impression given by many of these reviews.
You'll see from my profile that I'm someone who prefers larger, very luxurious hotels and having dined at Charleston Place we realised we would have far preferred to stay there, so I am the first to admit that I am not especially keen on high class B&Bs or even "boutique" hotels.
However there are so many rave reviews here that indicate that Wentworth Mansion is of the very highest order that I feel obliged to say it is not!
The Wentworth Mansion is a high class B&B that was originally built by a wealthy man to accommodate his large family about 130 years ago. It is not antebellum or colonial in style - it is a large house (c 20,000 square feet).
Upon entering, the overall impression was that it's dark inside (lots of panelling, dark floors and stained glass) and the reception/ public spaces are small. The Mansion has 21 bedrooms and is furnished with antiques and largely well-maintained, but it simply does not have the scale or level of staff to jusitfy the "5 star hotel" impressions from many other reviewers.
Accomodation: Our suite (number 9) was spacious, with a sunroom where our son slept on a sofabed, a bathroom and a study.Wonderful high ceilings.
The one-sink bathroom was large but quite dated and a little shabby (e.g. the jacuzzi bath had a visible repair in it) and a bath tap came off in my hand one morning! The shower cublicle is large but old-fashioned - no rainheads here.There was very little storage in the bathroom despite having the size to accommodate such furniture.
The bed however was extremely comfortable, with gloriously soft sheets that felt almost like silk.
However do note that owing to the age of the house you do get disturbed by other guests moving around, as the floorboards creak, even though the guests are not being "noisy" - it's just unavoidable.
Our dinner at the signature restaurant (Circa 1886) was good. Not outstanding but at that price it was extraordinary - $42 for 3 good quality, well-executed courses. We felt almost embarrassed to pay so little when they also provided an excellent amuse bouche (coffee, mushroom and truffle oil consomme - sounds strange but worked very well) and a pre-dessert. Service was friendly and obliging but not especially professional. One waiter for example was unaware that they offered any dessert wines. We asked to check the winelist again anyway and there was a whole section of them!
I also felt that while some staff were friendly and obliging, others were a bit stand-offish. E.g. after dining in Circa 1886 we returned to the hotel lobby at around 8pm. I asked the guy at reception whether I could have a glass of wine. His answer was "No". I assume he meant the free wine was put away but surely any decent establishment should train its staff to answer along the lines of "I'm sorry our complimentary offering is over for the evening but may I bring you the winelist to choose something?" I expected to buy a glass of wine not have something for nothing but having received that reply I decided not to bother!
In summary, if your idea of hotel/ b&b heaven is a small, non-corporate, olde-worlde, glitz-free experience you will like this - and clearly many people do.
For other visitors to Charleston who like places that are more geared up to luxury and operate on a larger scale, this will not suit so well.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you reviewing your stay at the Wentworth Mansion. I am glad that you had a positive experience overall, but am sorry that our small historic hotel did not meet your expectations. Indeed, the Wentworth Mansion is not a “cookie cutter” chain hotel. We provide a more intimate, unique experience, which most B&B and boutique hotel travelers enjoy immensely. In regards to your notes about our staff, I apologize, as you must have experienced some miscommunications. I believe that at the Wentworth Mansion and Circa 1886, we employ a professional team that delivers excellent, personal service. With only 21 rooms, we may have a small staff, but that staff delivers quality service, as referenced by other TripAdvisor reviewers. We appreciate your feedback as we strive to satisfy every guest, 100% of the time.
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Sincerely, Richard Widman, Proprietor
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.