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“A True Southern Gem” 5 of 5 stars
Review of John Rutledge House Inn

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John Rutledge House Inn
4.0 of 5 Hotel   |   116 Broad Street, Charleston, SC 29401 (Downtown)   |  
Hotel amenities
Ranked #9 of 59 Hotels in Charleston
Certificate of Excellence
West Hartford, Connecticut
Top Contributor
99 reviews 99 reviews
22 hotel reviews
Reviews in 38 cities Reviews in 38 cities
38 helpful votes 38 helpful votes
“A True Southern Gem”
5 of 5 stars Reviewed February 21, 2009

The room was spacious, lovely and meticulously clean. The service warm and welcoming. The room service caused us to gain weight! The staff always offered chilled bottled water for thirsty visitors.Our stay there was cut short by a hot water problem but we were sent to a sister property that was actually an upgrade. We would definitely return and plan to do so soon.

  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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436 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 27, 2009

I'm not sure what everyone raves about, or why the desk staff think so highly of themselves and the house, it was really nothing special. I've stayed at places for half the price that were double the worth. Not homey in the slightest, the other guests were rude and loud, and the breakfast was inadequate. The best thing about the house was their new plasma TVs.

  • Liked — New TVs
  • Disliked — too-light breakfast
  • Stayed January 2008, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2008

We just returned from a 3 night stay in the beautiful John Rutledge Inn. Our suite was more than spacious and filled with amenities; the most memorable were the two gas fireplaces, two plasma televisions, canopy bed with excellent mattress and more pillows than one can imagine. In late afternoon, the Inn serves tea, sherry and port with elegant appetizers. The young people at the front desk could not have been more helpful.

For those looking for cereal, fruit and biscuit type breakfast, this is perfect. There is also a hot breakfast changing daily. One could have multiple portions; it is hard to believe anyone went hungry . Visitors order from a menu left on the doorknob facing the hallway; In the morning guests receive a phone call when breakfast is ready within their 30 minute requested slot. Our breakfast was the perfect temperature.

The location could not be better; an easy walk to anything.

I would highly recommend the Rutledge Inn to adult travelers.

  • Liked — gracious accommodation, warm and attentive service
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NC
Top Contributor
104 reviews 104 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed October 13, 2008

I give only three stars in view of the total experience and value for the money. The John Rutledge Inn is a great historical building with much character. However, on a recent stay in Charleston, there were a few glitches.

Pros:

1) Great location in Charleston. You can easily walk south into the old historical Battery area, north up King Street, or north and over to Bay Street with its many restaurants.

2) Great historical building. I think the upstairs guest rooms in the main house are spacious and appealing, but are more expensive than other rooms (downstairs in main house and detached carriage houses).

3) A balcony on the front of the house overlooks Broad Street and is accessible from the upstairs ballroom. The ballroom, open to guests, is the venue for 4:30 refreshments (iced tea, lemonade, sherry, port, and snacks).

4) Good staff. Very cordial and attentive. Sal is a gentleman and very attentive.

5) Room had three CDs of music and some nice magazines. Flat screen tv. Turndown service.

6) Bathroom spacious. Room for two persons’ toiletries. Hot water. Everything worked.

Cons:

1) Rooms nos. 1-3 are on a downstairs ground level. The floor of these rooms is actually a bit below ground level. Room no. 1 has two windows opening into a walkway and wall, so there’s no view there. The third window opens into the interior courtyard, which you can see if you stand on a chair and look out the top half of the window. The bottom half of that window is shuttered to obstruct the view of the A/C equipment there.

2) Room no. 1 is across the hall from the “kitchen.” So, during the early morning, you can hear the noise of clinking and clanking of breakfast dishes, etc.

3) The room is ok but hotel-like, no antiques or anything. The room needs some renovation. Two chairs had sprung-out bottoms. The carpet needs cleaning. The bathroom is ok, but needs some renovation—wallpaper peeling, etc.

4) Guests select where they would like to have breakfast (ballroom, in guest room, or in courtyard) and in what 30-minute window. However, there are only two tables in the ballroom, so if those tables are already taken, you’re out of luck. You’ll have to eat elsewhere. They don’t tell you that when you fill out your selection card. So, if it’s raining, plan on eating in your room.

5) Breakfast sounds better than it really is. You can choose a continental type breakfast (croissant, biscuit, cereal) or the breakfast of the day. Croissants are very small, not what you’d expect, especially for what you’re paying for the bed and breakfast experience. Why would the inn scrimp on something like that? Plus, there was a hair in with a croissant one morning (no kidding). And the day we selected the daily “hot” breakfast, French toast, the entire breakfast was cold. The French toast came with a cold mango syrup, so that didn’t help. Overall, real disappointing. I would guess that breakfasts are made ahead of time, and maybe (?) heated up before serving. But, ours was cold. Ick.

The cost of the room was $350 a night, by the time taxes and fees are added. So, I don’t feel like we got our money’s worth. If you do have money to burn, maybe the bigger rooms upstairs would be fine. However, the inn needs some renovations and breakfast needs to be perfected.

  • Liked — Location; historical interest.
  • Disliked — Value for money--mediocre room, mediocre breakfast.
  • Stayed October 2008, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiken, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 10, 2008

We usually stay at another fine hotel in Charleston but they recently changed their policy regarding well mannered pets. We have a wonderful little lap dog that goes with us when we vacation so I set out to find a fine hotel in a top location in Charleston. The John Rutledge House was top ranked by CondeNast. I called and inquired. A very helpful young man answered all my questions and rearranged some guest accommodations to give me exactly what I desired for the dates I needed. The carriage house room exceeded our expectations and the Tempur-Pedic mattress was a dream to sleep on (we have one at home, so we slept as good as in our own bed). Our room was conveniently located on the Inn's grounds and we could easily walk every place we wanted to go in Charleston. The complimentary breakfast was delicious and piping hot when it arrived each morning at our doorstep! We also enjoyed the lovely patio for our one late morning breakfast. The room was spotless and tastefully decorated. Every one of the young people who staffed the concierge and reception desk were knowledgeable and gracious. They even provided great directions when we needed them. We had a wonderful and relaxing stay. We may never try another place in Charleston.

  • Liked — Beautifully decorated, maintained & staffed.
  • Disliked — Nothing- and as my daughter asked "You mean you liked the first room they gave you?!?"
  • Stayed September 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Hood River, OR
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 23, 2008

Gorgeous room in the historic carriage house. Breakfast is fine but not really special. However, the location is wonderful and the history of the house is tremendous. It is a great, relaxing oasis in the city. We extended our stay here. Staff was very helpful and pleasant.

  • Liked — Beautiful room
  • Disliked — Cost is high
  • Stayed August 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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spencerport, new york
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 16, 2008

the room was mediocre; the breakfast was a joke-Comfort Inn is better-would not recommend this Inn and should not be Inn registry-would stay at the Hampton Inn next time

  • Liked — location
  • Disliked — terrible breakfast
  • Stayed February 2005, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about John Rutledge House Inn

Address: 116 Broad Street, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Charleston
#8 Luxury Hotel in Charleston
#24 Family Hotel in Charleston
#35 Business Hotel in Charleston
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — John Rutledge House Inn 4*
Number of rooms: 19
Official Description (provided by the hotel):
America's Most Historic Inn. John Rutledge, one of the fifty-five signers of the U.S. Constitution, built his home in 1763. Now exquisitely restored, it is one of only fifteen homes belonging to those signers to survive - and the only one to now accommodate overnight hotel guests. History records that George Washington called here in 1791. An entry in his diary shows a breakfast with Mrs. Rutledge. A loving rejuvenation has restored the beautiful details of the home's 18th and 19th century architecture: the elaborately carved Italian marble fireplaces, the original plaster moldings, the inlaid floors and the graceful ironwork. The John Rutledge House Inn offers nineteen guest rooms within a complex of three buildings. One may choose between the elegance of rooms and spacious suites in the original grand residence or the charm and seclusion of rooms in the inn's two carriage houses. Antiques and historically accurate reproductions give each room its own warmth and distinction. John Rutledge House Inn is proud to be a founding hotel in Historic Hotels of America, as well as Select Registry - Distinguished Inns of America and Classic Inns of the South. Guests may leave cars parked on-site for their entire stay because the best of this beautiful port city is just beyond the doors of the John Rutledge House Inn. The city's finest restaurants, theaters, shops, and the Old City Market are all in short walking distance. The gorgeous residential area "South of Broad" begins directly opposite the Inn. A stay in this elegant antebellum bed and breakfast offers the opportunity to experience history as well as the warm hospitality for which the South is justly famous. ... more   less 
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Also Known As:
John Rutledge House Hotel Charleston
John Rutledge Hotel
John Rutledge Charleston

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