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“More like a good chain than a charming Charleston Inn” 4 of 5 stars
Review of Harbourview Inn

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Harbourview Inn
4.0 of 5 Hotel   |   2 Vendue Range, Charleston, SC 29401 (French Quarter)   |  
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Ranked #8 of 54 hotels in Charleston
New York
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“More like a good chain than a charming Charleston Inn”
4 of 5 stars Reviewed January 13, 2013

There is nothing to complain about with the Harbour View Inn, yet it lacked any character. In this city that is defined by it's history and charm I expected a hotel with some of the same. With so many places to choose from, I would prefer something that reflected more of the city. It has the feel of a chain hotel. Structurally, the design made the hotel feel impersonal. Guests enter to see a porter and have to get to the next level to the rather small unremarkable lobby. On the plus side: the price was lower than most comparably rated hotels and it was spanking clean with continental breakfast and wine and (grocery store) cheese and crackers in the evening.

Room Tip: As far as I could tell the "historic" part of the hotel differed from the main hotel in t...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Guest Relations Manager at Harbourview Inn, responded to this review, January 20, 2013
We appreciate you staying with us at the HarbourView Inn, and taking the time to write a review. We are sorry to hear that you felt the hotel’s design was impersonal and lacked character. We sincerely hope that you will stay with us again and allow us to share with you the character and charm that both Charleston and the HarbourView Inn have to offer.
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1,208 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Russian first
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English first
London, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 8, 2013

We had a fantastic stay at the Harbourview Inn in Charleston. Its within walking distance to everything you want to do in Charleston and the rooms are quite nice (you'd never know that the building used to be a nightclub). And the beds with the tempurpedic mattress -- heaven.

But what makes the Harbourview stand out is the customer service and the perks. When we arrived we were given a room with 2 Queens when we wanted a King and they moved things around to accommodate us and gave us a bottle of champagne to make up for the confusion. But lets talk about the perks -- free breakfast delivered to your room, wine and cheese hour and milk and cookies at night. I can still taste the warm baked cookies now.....

Room Tip: I wouldn't pay for the harbour view as there really isn't that great of a view
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Guest Relations Manager at Harbourview Inn, responded to this review, January 20, 2013
We are so glad that you had a great stay with us at the HarbourView Inn! We do have a great location and a great staff to go along with it. We hope to have you stay with us again, we’ve got some cookies with your name on them!
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Mount Pleasant, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

We had the most wonderful stay at this inn! We were celebrating my husband's 40th birthday and decided to spend a little more and stay on the 4th floor in one of the Grand Harbourview Rooms. It was definitely worth it. The view was awesome!

The staff was friendly, efficient and helpful. A complimentary bottle of champagne was sent to the room in honor of my husband's special day. Such a nice surprise!

The breakfast was delicious and delivered right on time.

We look forward to coming back. Thank you for such a wonderful stay!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Guest Relations Manager at Harbourview Inn, responded to this review, January 20, 2013
Thank you for choosing the HarbourView Inn to be part of the birthday celebrations! We are thrilled y’all had a great time and we are already looking forward to your next visit.
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Hereford, Arizona
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 3, 2013

Location is fantastic and within walking distance to many activities. The rooms are relatively large with all necessary amenities. The staff is very welcoming, friendly, and go out of their way to make your stay memorable. The early evening wine and cheese offering is a great amenity. However the sitting areas as well as terrace are on the small side. Hard to accomodate all guests when fully occupied. Breakfast is limited, but tasty. My husband left clothing by mistake and when hotel was notified, they were in the process of mailing to us. Other hotels too include, named chains would not have gone out of there way to see that items were returned.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Guest Relations Manager at Harbourview Inn, responded to this review, January 20, 2013
Thank you for staying with us at the HarbourView Inn! We are thrilled that you had a great time interacting with our staff and they were helpful in returning your left behind items. We are glad that you enjoyed the wine and cheese reception as well as our breakfast. It is unfortunate that we are so limited in space, but do our best to try and make all of our guests comfortable during their stay. We hope to have you stay with us again on your next trip to Charleston.
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Charlotte, North Carolina, United States
1 review
5 of 5 stars Reviewed January 3, 2013

We LOVE the Harbourview Inn. It holds so many memories for us. It was the place we stayed when we got engaged in Charleston and where we stayed when we were married in Waterfront park a year later. When we go back for romantic getaways it is the only place we go. It is more expensive than some options, but we think it's worth the extra cost. The staff is friendly and authentic: not stuffy at all, yet completely professional. The little bonuses are nice (wine, cheese, cookies, milk) but nothing to write home about. The rooms and beds are above the rest though! The breakfast is better than most continentals with boiled eggs and lots of options that you check off on a nightly menu.

This may sound a strange thing until you've been there, but it smells wonderful in the building -- as soon as you walk in you are greeted by this subtle yet inviting scent. I don't know why that sticks with me, probably because we have so many memories there.

Room Tip: The Harbour View rooms are the ones worth staying in. If you're looking for the full experience...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Guest Relations Manager at Harbourview Inn, responded to this review, January 13, 2013
First of all, don’t feel strange! We do have a LemonGrass and Green Tea scent in our lobbies, and it is wonderful that you associate those smells with the HarbourView Inn and such special memories. We are thrilled that we are the place you choose for romantic occasions and we hope you continue you to stay with us on your anniversaries to come!
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Oklahoma City, Oklahoma
Top Contributor
112 reviews 112 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 3, 2013

This is a charming hotel in downtown Charleston. Within walking distance to great restaurants, rainbow row, the market and the downtown shops. Front desk staff was very friendly upon check in. The best part is all the perks this hotel offers but doesn't really advertise. All you can drink bottled water at the front desk. Refrigerators in the rooms are always nice too. From 4-5 each day is complimentary wine and cheese served in the common area. From 9-10 each night is complimentary milk and cookies served in the lobby overlooking the harbor. I'm sure they were happy for us to leave since my husband and kids each had about 5 cc cookies each evening!
The biggest surprise was learning we had free breakfast each morning. Each evening you fill out a card with what you would like for breakfast and choose if you want it delivered to your room, the common area or the roof top patio. You also let them know the time you want it delivered. They call you when they are delivering so you can be ready. It was wonderful!!! Would definitely visit the Harbourview inn again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Guest Relations Manager at Harbourview Inn, responded to this review, January 13, 2013
We are so glad that you were wonderfully surprised by our special touches! Thank you for complementing our staff and amenities, and we are glad that you were able to enjoy each of our amenities. We certainly hope that you visit the HarbourView Inn again, there is plenty left to explore within walking distance of the hotel!
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Jacksonville, Florida
Top Contributor
115 reviews 115 reviews
10 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 3, 2013

We booked the hotel on line and were extremely disappointed when we entered our room and looked out at a lot dominated by what appeared to be an electrical substation on one side and a blank wall on the other. We tried to have our room changed but nothing else was available. Nothing on the website prepared us for this awful window view. The room was very comfortable, the morning breakfasts were great and the City of Charleston is outstanding but we couldnt get past the view. Clearly paying $400 plus per night and getting this view is absurd. On our next trip to Charleston we will stay somewhere else.

Room Tip: make sure you are not looking at the power station.
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Guest Relations Manager at Harbourview Inn, responded to this review, January 13, 2013
We appreciate you taking the time to write a review of your stay. While we are glad that you enjoyed the room itself, breakfasts and the city of Charleston, we are saddened that you did not fully enjoy your stay with us. We are sorry for any confusion that may have taken place when you were selecting your room type when your reservations were made. We do have varying levels of room types some with views of the Harbour, others without, at varying prices. We do hope you will reconsider and stay with us another time, and book a HarbourView room on your next trip to Charleston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Harbourview Inn

Address: 2 Vendue Range, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > French Quarter
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Charleston
#6 Family Hotel in Charleston
#7 Luxury Hotel in Charleston
#24 Business Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Harbourview Inn 4*
Official Description (provided by the hotel):
Enjoy unparalleled service and signature amenities from this AAA Four-Diamond and Condé Nast "Gold List Award" luxury hotel. Panoramic views, vast atriums and beautifully appointed guest rooms - some with private balconies, working fireplaces, and whirlpool tubs - await your arrival. From the moment you enter one of the most historic hotels in Charleston, SC, you will find modern features and services, old world charm and unpretentious Southern hospitality. The waterfront and atrium lobbies are reminiscent of Charleston's early years as a colonial nautical trading hub. They offer the perfect setting for idle reflection, a glass of wine or just the refined sport of people watching. ... more   less 
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Also Known As:
Harbourview Hotel Charleston
Harbour View Inn Charleston

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