We were just in Charleston for two nights, and stayed at the Days Inn Charleston Historic District. We chose the hotel based on the location and pet friendliness. There were other hotels in the area that were also pet friendly, but we liked how close the hotel was to the market and the battery.
Upon check-in, we realized we made a big mistake. They checked us into a room, and it was downright disgusting. It was a smoking room (required since we had a dog), but it was as if they had never cleaned it. It smelled awful (and I have been a smoker). But, fine, it's the price we pay for wanting to bring our dog. What I can't forgive is the physical condition of the room. Large gaps between walls and carpet with concrete showing in places. Sometimes you couldn't see the concrete due to all the dirt that was in that crevice. In some spots, there were regular staples trying to hold the carpet in place. The bathroom was falling apart. The ceiling was black in some places, with large cracks in the walls near the joints. The tiles were dirty and very old. The walls in the bedroom, wow, looked like someone poked holes in them then went over it with some cheap paint. The sink area was in bad shape as well. The cabinet looked to be 20+ years old, and had overspray of multiple colors from the different times they had painted the room.
Upon this initial impression fo the room, I went over to the office to talk to the employees, and they were very helpful. Greg & Freddy were very nice about it, and they offered to move us to a different room. The second room was still dated and in need of some repair, but it was liveable for a couple days. I commend these two guys for their help, and they are the only reason I am not rating this property as "terrible".
Yes, I realize this is in historic Charleston, and the buildings are old. BUT, there is a big difference between rustic and RUSTY. I've travelled to New Orleans several times, which is a similarly old city. The older buildings there are updated and well-maintained.
I realize this is a Days Inn and not the Embassy Suites, but for the price they are charging, it's in VERY bad shape. We paid almost $500 for the weekend. For those prices they can update the rooms with no problem. If this is a franchise, Days Inn corporate needs to visit the site and pull the franchise. If it's corporate owned, they need to take better care of their properties. An old building is no excuse for crappy rooms, unless you are only charging $50-$100/night. If I had only paid that, it wouldn't be an issue.
My recommendation is to stay away. You can stay at a number of other pet-friendly locations in town, and be much happier.
- Official Description (provided by the hotel):
- Located in the heart of the historic district, this hotel exudes all the warmth and charm of historic Charleston. Like the city this hotel has retained all the character and history of its past. This hotel provides an excellent starting point for your shopping, touring, and dining venues. Southern hospitality and special comforts are what makes this Days Inn Historic Charleston the place to stay when visiting Charleston. ... more less
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- Also Known As:
- Charleston - Days Inn Historic District Hotel Charleston
- Days Inn Charleston