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“Had a nice stay” 5 of 5 stars
Review of Holiday Inn Express Charleston

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Holiday Inn Express Charleston
2.5 of 5 Motel   |   1943 Savannah Highway, Charleston, SC 29407   |  
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Ranked #21 of 59 Hotels in Charleston
Henrico, Virginia, United States
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Had a nice stay”
5 of 5 stars Reviewed October 26, 2012

My husband and I stayed here on our visit to Charleston for our 3rd anniversary. We normally stay at bed and breakfasts, but we wanted to save a little money and had stayed at Holiday Inn Express in the past and were happy with them, so we booked a room here. The staff make you completely welcome here. We were greeted by Leila when we registered that evening and she wished us a happy anniversary and ensured we got a king bed. She also checked in with us by calling our room the next day to make sure everything was okay with the room. The room was clean and updated. We also decided to do something we normally do not do and eat breakfast at the hotel (again to save some money). The breakfast was good for a hotel and we enjoyed the pancake maker which was a nice change from the usual waffle maker. I didn't catch her name, but the lady that was working the breakfast each morning we were there was pleasant and kept everything stocked until closed which I was impressed with since the few times I've ever eaten breakfast at a hotel if you come last minute you lose out if they run out of things. The lady doing the breakfast also mentioned how sorry she was to see us go and she was just a nice lady all around. You are also close enough to Charleston without being downtown which was a plus for me. (parking=free!) The bed was a little too hard for me, but I got over it after the first night. Just something I had to get used too as I have a soft bed. Anyway, I would totally reccomend this Holiday Inn Express.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 4, 2012
Happy Anniversary! Thank you so much for an excellent rating. Reading your review brought a smile to my face knowing that I have such a wonderful staff that is so genuine and able to help our guests feel right at home. You are now part of our family so we will look forward to your return!
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474 reviews from our community

Traveler rating
    268
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    45
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
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English first
Florence, Kentucky
Level Contributor
4 reviews
4 of 5 stars Reviewed October 26, 2012

Mom & i would like to express our Thanks to the very welcoming staff at Holiday Inn Express. (October 18-21, 2012) Octavia met us at the front desk with a smile and always words of interest --whether it may be suggestions for a place to dine or a tour that we might enjoy, or simply that she had just made fresh coffee for our enjoyment! Our room was very clean and so comfortable. The staff member that handles the Breakfast Buffet each morning was so cheerful and kept everything well stocked and hot for our consumption. Will definetly recommend to friends and family. Your friends from Kentucky.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 4, 2012
It was wonderful for you to visit us from Kentucky! Our staff truly enjoys what they do and it shows. We're so happy you enjoyed us!
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Delta, British Columbia, Canada
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 24, 2012

I would like to share my experience at the Holiday Inn Express in Charleston (US 17 & I 526 - October 12/13/14). First off it is a exceptionally clean hotel, the housekeeping staff really care about their work. The breakfast room was warm and inviting and the staff were on top of the food when it was extremely busy one morning.

The main reason for writing this review is to acknowledge one guest service person in particular, her name is Leila, she worked the evening shift the three nights we were there, as we came in the door to register she greeted us with a smile and welcomed us to the hotel. From that moment on she ensured our stay was comfortable and that if we needed anything that she was just a phone call away. On our arrival she gave us great information regarding a City tour, the tour was $22.00 and was 2 hours long, it was excellent and if not for Leila's suggestion we would not have been that lucky to see what we saw with a great tour guide.

Over all our stay with the Holiday Inn was superb but it would have only been 'good' if it had not been for Leila and her great smile and personality!!!!!

Thanks Leila
Kathryn Grant

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 2, 2012
Wow! Thank you for recognizing our staff, especially Leila. All of our employees take great pride in providing our guests an "experience", not just a room.
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South Daytona, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 24, 2012

We came up from Florida to visit the Charleston area. This hotel is in a good location,easy to get to downtown Charleston and historic district The hotel was clean and bright. The staff was very friendly and helpful. We will stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 2, 2012
Thank you for sharing your experience with others. We certainly appreciate you mentioning our great location, clean hotel, and friendly staff!
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Calabash, North Carolina
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 23, 2012

Was here on a business trip. I stayed here many years ago. The renovations were completed and the hotel looks brand new inside and out. The staff was very accomodating and friendly. My favorite was Octavia. You go girl. Very clean and well cared for. I was very happy with the room and amenities.

Room Tip: My preference is a first floor room. Easy in and out.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, November 2, 2012
We're so glad you have come back to see our renovations. Our fresh, up-to-date appearance matches our fresh, smiling faces! Thank you for recognizing Octavia!
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Gaithersburg, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2012

Drove down from Maryland with friends from NC.

Made reservations on Holiday Inn Express corp site - easy and reasonable.

Clean room, courteous staff, adequate breakfast (weird cheese omelet, though),

The A/C in the room was noisy - but they all are.

All good

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 20, 2012
Thank you for your review. So glad your stay was "all good" and you were able to relax and be yourself. We hope you had a great time with your friends on your road trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Marlboro,MD
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 11, 2012

We were vacationing in Charleston celebrating my mom's 82nd birthday. The staff made such a fuss over her with well wishes. She loved it. Layla and the other ladies at the front desk were so nice and helpful, assisting us with reservations at the perfect restaurant for the birthday dinner and hiding the cake and gifts and bringing then out when we returned to the hotel lobby. The hostess at breakfast started singing happy birthday to my mom and asked everyone to join in, Really nice people. The entire hotel was very clean. I was a perfect stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this review, October 13, 2012
Happy Birthday again to your dear mother! It is always our pleasure to be able to join in with such a special occasion for your family.
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Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Charleston
#20 Family Hotel in Charleston
#32 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 
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Also Known As:
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn

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